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    Len's Equipment

    5.0 (1 review)
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    Reliance Home Comfort

    Reliance Home Comfort

    (459 reviews)

    Mid December I received a call from Reliance for 2 free months of their Heating Protection &…read moreMaintenance Plan. I agreed to sign up and then never received any info on this. A month later I see my bill increased by the same amount of the protection plan. I had to call Billing, and the lady advises me she has to transfer me to the "Protection Plan dept". Took another few minutes to cancel. He had to confirm my first and last name to cancel. I do have Plumbing protection plan with Reliance and seem to have no issues there whenever I book an appointment.

    I have been a Reliance Home Comfort customer for almost 10 years and have had multiple products and…read moreaccounts with them, including HVAC and water heater rentals. Unfortunately, my experience has been extremely disappointing. Over the years, I have repeatedly dealt with incorrect or multiple charges on my accounts. This has happened more than once, and resolving billing issues has been frustrating and time-consuming. My experience with their protection plans has also been very poor. In my opinion, the plans provide very little real value. When service was needed, they were often unable to fix even basic issues properly. I eventually had to hire outside contractors and pay out of pocket to get the work done correctly. Switching services or adding products with Reliance has also been full of mistakes and poor communication. For a company that provides essential home services, I expected much better reliability, billing accuracy, and customer support. Based on my long term experience, I would not recommend Reliance Home Comfort. Be very careful with their billing, rental agreements, and protection plans.

    Leaside Plumbing & Heating Limited - Your emergency specialists!

    Leaside Plumbing & Heating Limited

    (17 reviews)

    Rick came the day after Canada Day. Luckily, he had dropped by earlier and warned us that work on…read moreCanada Day would be time and a half. So we waited an extra day. Rick was polite, informative, and easy to have in the home but most importantly, he did a tremendous job. The price seemed fair if a bit more than what we had hoped for. However, we did not want to gamble to save a few hundred dollars with plumbing work done behind a wall. Rick gave us absolute confidence in his ability to not only get it right but as I say, do a very fine job. Rick was natural and friendly with my mother who is a senior and who actually paid for this work. We will certainly consider LP&H in the future.

    Oh, plumbing issues are the worse. Sewage in our shower was nasty. Called Leaside who sent someone…read morethe next day to investigate. Trevor came, asked a bunch of questions I had a hard time answering then inserted a camera into the drain to take a look. We live in an old old house with clay pipes that have disintegrated so we pretty much had no pipes for the sewage to drain. They started work on the Monday of the next week. Basement had to be excavated, pipes replaced, holes filled, basement cleaned up as best as the could. They were efficient, came each day 15 minutes early and worked most of the day. Trevor took care of filling in the insurance company with all the pictures and paperwork. I would have no problem calling them in again or referring them to anyone.

    Husky Heating and Air Conditioning - Lennox Air Conditioner

    Husky Heating and Air Conditioning

    (10 reviews)

    I like huskies (dogs), but I love Husky Heating and Air Conditioning more! Our weather has been…read moredreadfully cold, with temperatures around the -25ºC mark, with the wind chill (-13ºF). Husky replaced our HVAC several years ago, and we never had a problem with our furnace. Last week, I noticed the temperature dropped a few degrees, and it took a long time for the heat to come back up. This never happened before, even when our weather was colder. I turned the furnace on and off, and restarted the thermostat, which did the trick, but I noticed it was misbehaving again. It was -26ºC this past weekend, and I called the afterhours service department. We discussed the situation and rates, but I made a judgement call to wait until Monday for a technician to visit. We had mini electric heaters in case the temperature dropped dramatically. On Monday morning, the office called to say our regular technician who I requested was unavailable, but they would send someone else right away. The furnace decided to play nice by the time the technician arrived - don't you hate when that happens? After checking the furnace and thermostat, he wasn't able to find any issues, but he did show me how to spot an error code for future reference. We always have our HVAC maintained by Husky, and find their service is friendly and efficient. I'm just grateful a technician came out so quickly, and that our furnace is working fine now!

    We bought our air con and furnace from Husky a few years back…read more We noticed however this season we were getting some water on the floor behind the inside aircon unit. We called them late on Tuesday and they suggested they come and do a maintenance. They booked us for the following day. Glad we did. It turns out we had a blocked drain. Gregor cleaned it up and then then did a service on the unit. Was a very reasonable price and I feel like Husky really came through for us. No surprise there. Dmitri and his team did a great job on the original install. Highly recommend them for your air con and heating needs. They service the GTA. Note - they gave us a window for the service call and then called when they were on the way to us.

    Len's Equipment - hvac - Updated June 2026

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