I've been a MyEyeDr patient for nearly 20 years. I've tried other optometrists, but truthfully, I…read morelike the way MyEyeDr does things. Their Annual Supply program for contacts and "discount" on a backup pair of glasses is probably not the most cost-effective option, but I appreciate the convenience. That said, [alleged] sketchy deals between the local optometrists and South Carolina aside, this MyEyeDr location couldn't get my left eye's prescription quite right. That's fine--my left eye has been slightly off for about a decade now. I don't fault Dr. Reid or the company for that. What's frustrating, though, is that despite my vision quite frankly not being noticeably different with this new prescription, I had to go through this whole process just to get a South Carolina driver's license. Why? Because the state requires a specific code from optometrists--something that, due to their [alleged] cozy arrangement with the state, I was forced to obtain despite passing a vision test in Georgia less than six months ago. Even that, I could have let slide. But then Dr. Reid's office gave me the wrong rebate form for my contacts. I drove all the way back only to be told they don't even have the correct form available! That is absolutely ridiculous. I left with nothing but a vague promise that they'd call their other locations to see if they could track one down. What a fucking joke. Trust is hard to build and easy to lose. MyEyeDr, let me make this perfectly clear: if I don't have the form in my email by Monday or at least an update on when I can expect it, you will have permanently lost me as a customer. I sincerely hope a ~20-year business relationship is worth enough to you to make this right.

Dr Reid Nicholas is great as well his staff are attentive friendly and easy going with all your…read moreneeds . We'll informed as well as giving the inflation to you as a patient to make your visit fit your needs . Must see no pun intented excellent Dr Robert L Crisman , Jr.

We have had exams here a few times and they were great to work with, no problems. Everyone working…read morethere was very friendly and we didn't have to wait long.

Love this practice. Dr. Stevens is great! Love that they don't dilate and use a new picture…read moretechnique to replace dilation. Very thorough eye exam. Staff is friendly. Highly recommend this practice. Have never had any issues.

lousy experience - went here to get replacement glasses for my half blind sister, who had purchased…read morea pair here five years ago. was assigned to Michael, who had a crap attitude from the start. told him I wanted a pair identical to what she'd had, after barely glancing at the glasses he grabbed something similar but not the same off the display. stated it was "as close as he could get" according to the computer, looked up her specifications from last time, upsold her to $500. Michael was so clearly not interested in doing a good job that I went to the next Lenscrafters over, they stated that Michael was known for being a problem and they'd have several complaints about him from customers switching locations to avoid him, the tech at the second Lenscrafters found the glasses as I'd requested online which including the specifications I'd asked for were $200 less than what Michael had quoted, so I cancelled the original sale and bought at the new location instead. I don't know if Michael is just completely incompetent or if he gets off on fucking over handicapped people, but either way he should be fired - bad attitude and does a bad job

I contacted this store regarding a problem/defect that occurred with a recent prescription refill…read morefor 2 sets of Lindberg frames. Angela and her staff were spectacular in identifying the problem and getting the issue resolved quickly and without a hassle. I felt that the matter was handled very fairly and professionally. That being said, I will definitely be back for my future eye wear needs....

Gonna do my daily review of the crappies optometry office in the world. If you like drama and cheap…read moreass glasses that break this is your place. If you like to throw the F word around get right in here because they'll take a month to get your glasses to you and then give you attitude when you ask where they are. The so-called manager must be in perimenopause because she was sweating and crying and hiding in the other room. If you're looking for incompetence, this is the place for you!

It took 45 days and 3 tries to finally get my lenses right. Nice people at the store and very…read moreapologetic, but their access to the processing lab seems limited, therefore, stuff that goes sideways can't be prioritized. I didn't have my prescription sunglasses for that amount of time which was not too fun given I drive a lot for a living.

I came there looking for high quality glasses. I have just started to have to wear glasses, and the…read moreprevious frames that I bought at another store were not comfortable. The Eye Institute had the best selection of better quality frames, and they ensured that they fit me perfectly (I have one ear slightly lower than the other, so my frames need to be fitted) Couldn't have been happier w my purchase!

This place is horrible don't even waste your time. They rude and they don't fill out paperwork…read morecorrectly. Then they want to charge you $25 for paperwork to be faxed over not not even complete. How you sign a paper that's not filled out? Took a whole week for somebody to get back to me. I went to another eye doctor and they did way more testing on my eyes than this place and found a solution. They told me to take eye drops that didn't work and one of the eye drops was discontinued. These people are worthless and rude find you another place. Doctor got an attitude because I asked if he can wash his hands before he touch my face. The lady took my papers and faxed them then my job said they never got the papers so I'm supposed to pay $25 to fax them again lol this place is a mess

Great staff great doctor and especially caring when you need help. No rushing you in and out but…read morespend quality time assessing your health

Worst eye appointment ever! Do not go here - the assistants and the doctor were absolutely ignorant…read moreand dismissive of my concerns. Refused to listen and ignored the fact I have MS. So disgusted that I left immediately after exam with eyes dilated but drove anyway just to get away from these people. should have negative five stars for rating.

On 3/31/2026 I went for a routine exam for glasses. Got what I thought was a good examination by…read moreDr. Lindsay Wood. She gave me a prescription for glasses which I requested by bifocal. Although she also gave me new of some issues that I need to get checked by a Retina Specialist; still glasses were prescribed. No problem there. I was measured for the bifocals. I was told it would be two weeks wait for the glasses; which took a couple of days more. On 4/17/2026 finally went in for the pick-up of the glasses; to find that they had order the wrong prescription (keep in mind I paid $398.00). I could not see clearly upon trying them on; but could see clearly with what I previously had. They had no explanation for me as I questioned where this process went wrong. Why for the first time ever I had a wrong prescription. I admit I was angry; but not disrespectful. I also was pressed for time with a family matter and could not prolong having to wait for them to fix the error. I asked for a full refund but going deducted the lab fee as per their policy. My issue with this place is that the manager did not make the effort to find out where and who did the mistake. I question how they get to keep the lab fee if it could have possibly been the actual lab that did the mistake in the prescription in the first place. They wanted to go further and report this unprofessional matter but will let it go and find another place. Another problem is with a copy of the so-called prescription I received; how am I to know that this is a correct prescription; if I wanted to just go to an optical for frames and give this prescription? They never even tried to reach out to make things right.

negative stars not available so they get a one from me ... in reading some of the previous pass…read morereviews about the front desk people being super nice and accommodating, definitely from your past and definitely not something that is at these locations currently I scheduled an eye appointment at this facility because they were close to my home and I felt like would give me the service that I deserve that did not happen. they charge ridiculous prices for contact fittings and when I questioned this the lady didn't even turn around and speak to my face , so rude of absolutely would never give them my business or money .... So instead of looking into the situation, she did didn't even try to help me comes to find out that my insurance would have covered this fitting went right down the street and spent my $300 elsewhere. If you're looking for a good vision place that will treat you properly don't go here.

Not sure if anyone is on yelp anymore, but this office is fantastic! From the doctor to the staff!…read moreMy needs are always met and they have great style as well!

Best optometrist experience of my life, They all were so…read morekind, Experts in their line of work and was a genuine pleasure to meet each and everyone of them at this location. I highly recommend them!!! Billy in Greer