I stopped in to peruse for my daughter, who is looking for a very specific type of frame. Let me tell you - their selection was the absolute best out of all of the five plus places I / we've been to so far! The young female who helped me was exceptional (forgot to get her name). She farmed out additional pairs of what I found. I sent my daughter four photos and she will be going asap! Im a contact wearer but am tempted to buy a pair myself! Ray Bans ... gaaaah!!! (Located near RED ROBIN) read more

LensCrafters - Ray Bans (1/30/26) - Optometrists Near Me - Woodbury, New Jersey

What went well? Everything. From the moment we walked thru the door we were greeted by staff and asked what brought us in the store. I spoke with these patient and informative customer service reps who were able to give me details about my insurance and FSA. The store was totally busy but the associates were moving, engaging, and customer friendly. Wide selection of eyeglass frames. I purchased frames, transitional lenses, and an annual eye exam. Great customer services! read more

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Picked out 3 frames only to be told that the 2 I liked most were "out of range" of my prescription, but the 3rd and most expensive pair conveniently were not, and instead of explaining anything further the optician proceeds to walk away and act like my mother and I weren't even there. I took my mom and left instead of saying what I wanted to, did a quick google search in my car and sure enough my prescription is NOT "out of range", and it's very doable to put my lenses on the frames that I picked out. Was a rather pathetic attempt at up charging and piss poor customer service at the same time. I wish I didn't even give them my money for the eye exam either now. Completely wasted my and my mothers time read more

Christie was very professional and gave suggestions on the new shades for transitions. She is the best. Well all of the employees at this location has always given me and my wife exceptional attention. This will be my returning store. read more

Everyone in this place was very kind to my daughter during her first eye exam. They also have a cool eye imaging machine you can opt to use instead of the annoying pupil dilating eyedrops for an extra $40. read more

I went in today to look for glasses for my son. They had buy 1 get one 50%. The people were very nice. We had our script in hand and were greeted and helped immediately. We ran to Red Robin for burgers (see next review) and then went back to finish. They took my eye insurance which was a plus. I got a pair of Oakley Flak Jackets with polarization and smoke tint for $103 ish. I would have given a 5 star rating if they would have swapped the lenses with the mirror ones in the other Flak Jackets...but they said they couldn't because of inventory. read more

Horrible customer service. How are all the employees grown adults with no capacity to address a patron in their store? Avoid

HORRIBLE SERVICE! I scheduled for a contact lenses appointment and staff informed me that they could only do an eye glasses appointment. Staff named Alexa has the worse customer service. read more

I was able to schedule an appointment the next day online. I filled out my insurance info too ( did have a decent amount of paperwork when I got there too). Got my exam then seen by a very knowledgeable optometrist who explained why my last pair of bi focal probably didn't work correctly. He explained all the different parts of my eyes also. A great experience compared with my last eye dr, elite eye care in Sicklerville. That dr charged my 50 to pull an eyelash. I got great bi focals that only cost $150 out of pocket. read more

Used car sales men. They lie. They destroy. Came in to get screws tightened, sales person helped himself to a screw replacement,screw did not match and he did not ask me if I was ok with a replacement before he did it. This was a tactic to get us to spend $$$ on new frames. I asked if I could bring my own frames he said as long as its full framed . After arguing with the sales woman about the pronunciation of my name I gave her my frames, they popped the lenses out and said they won't put my prescription in it. Sitting here with 2 damaged glasses. read more

LensCrafters - Came here to get a screw tightened. Screw was replaced with a random screw without asking if I was ok with it. - Optometrists Near Me - Woodbury, New Jersey

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Unfortunately, it is rare now a days for people just to help each other out; especially employees of big corporations. Today was a very pleasant exception. I broke my glasses today. On a whim, I stopped into Lenscrafters at the Deptford mall and asked if they were repairable and the cost. Money is a little tight right now so I was hoping it would be inexpensive. The gentleman behind the cost gave them a look over and said he could fix them. When I asked about the charge, he said it was something very small and there'd be no charge. 15 minutes later I was heading out the door with glasses in perfect working order. Thank you kind sir. Well done. read more

Well, this is the second day we've been waiting and no one has even approached us. Just getting adjustment on glasses. There is no rhyme or reason to how they wait on you. You just enter and hope someone notices that you're there. This time we told someone why we were here and they still took people ahead of us. Absolutely the worst customer service. read more

All the staff was friendly, attentive and precautious. Dr. Lim was awesome. Definitely recommend this place.

You walk in and the associates give you a look like you have the nerve to bother them. Very bad vibe when you walk. You don't get the feeling that hey want to assist you. I just needed some maintenance on my frame. read more

prices are ridiculously high! standard non-glare polycarb lenses were about $300 and that's not including their frames! i called the military base in fort dix and they were selling same product BUT with premium non-glare for $114, standard AR for $72!! very overpriced. the wait time for this lenscrafters is fairly long. i had to wait almost 30 minutes for someone to finally assist me and put my order in. granted, i got 1 hour service done but i would have gladly waited a week for them if i was going to save a lot more money. read more

I would split the rating because the optician was excellent The rest of the staff poor read more

Manager was amazing. I went there to get glasses made. She had told me that it could be done in 1 hour but machine had broken down before I got there. She was still extremely attentive to me. Keep it up. read more