I had been to this location two weeks ago where I browsed on the shelves and in the drawers which…read moreis what I was told to do. I didn't find anything so one of the associates told me that they were expecting some new styles in two weeks. So I returned and started my process over. While there I ran into one of my students. As I crossed over to the other side of the store I began to gather the frames I was interested in, when out of the blue this older woman wearing a Covid mask chastises me for opening the drawers and closes the one I had just opened. I did close all the drawers I had opened, so I was very respectful of the merchandise. She told me not to open the drawers and I told her that I had been told I could do that in their other locations. She told me that that was the practice but that this location had a higher rate of theft. I was mortified and highly insulted by this person's comments, especially in front of my student. I put back the frames and walked out. Had my student not been there I would have put the masked woman in her place. Needless to say I won't be going back there.

I needed lenses put on my very old Ray Bans. Very prompt service, waited maybe 5 minutes. They took…read morethe sunglasses and new lenses and fixed them in about 15 minutes while I waited. Friendly and efficient. I even tipped the lady who helped me I couldn't understand why she was still wearing a mask , but I guess to each their own. It just looked weird.

I ordered my glasses in FEBRUARY it is MAY !…read more I still do not have ... either do so many . they said had a problem and new company . Boscovs a bad name .' I am so frustrated. this is poor .. really poor business

I had a wonderful experience at Boscov's Optical. It's my first time having to wear glasses in my…read morelife. Liz was very patient with me and helped me find the right frame to fit me. I'm sure I'll be back to buy a backup pair.

Maybe making my glasses so one eye isn't looking a different direction…read more I couldn't turn my head or look anywhere, they gave us our money back but still need glasses so anywhere but here. Tried to remake once and one lense is ground wrong. Wow!!! 3 visits and still don't have glasses. Ordering online is better

Have gotten 2 pairs of glasses here in the past 3 years. Very helpful staff and quite the variety…read moreof glasses. Highly recommend this place due to their low prices.

Lisa was outstanding with her attention to what I needed and helped me.. she called and helped me…read moreget my prescription from lens crafters after I lost my glasses.. she had a great personality and made my week ! Also the 6 day turn around was helpful as well!

My first impression wasn't the greatest but I'm glad that they reached out and suggested trying…read moreagain. My vision is pretty complicated so I'm grateful to have a Doctor Who is so compassionate and smart and able to figure out how to get me seeing 2020 again. Weekends are really busy so if you're able, schedule on a weekday. A surprisingly good bargain to boot.

My 1st time using this practice. Very friendly staff and Dr. I had a problem with my glasses they…read morere evaluated my vision and let me exchange my glasses for a different pair.

I've never worn glasses before, but got my first pair from here. I absolutely love my new glasses…read moreand had a pleasant experience in this office. The whole staff is friendly and Taylor was very helpful and informative since I knew nothing about glasses or what would look good on my face. I highly recommend this wholesome family practice.

Having verified this conveniently located, in-network Humana provider, completed new-patient and…read more appointment request forms online, I received a phone call from their office staff. They confirmed my Humana membership with Humana, invited me to be treated as an eye injury or disease (billing as a specialist with associated copays, coinsurance and coverage limits) but refused to provide the annual no-copay comprehensive eye exam! Very disappointing! BTW, is it not more appropriate to visit the ER or an ophthalmologist for eye injuries/diseases? Your response was not accurate. Yelp technical difficulties prevented my response, so I add it as an edit here. I used no curse words and made no inappropriate comments. I simply described my experience and expressed disappointment in the result. The Humana website identifies you as an "in network" optometrist. How or why would one know that an "in network" optometrist does not accept their "vision" component?

5 stars for the Doctor who is very patient, explains everything very well and comes across as…read moregenuine and caring. I have no complaints medically. For the eyeglasses purchase I am not a fan. Even with VSP plan they were charging me 250 or so for the glasses. VSP recommended eyeconic.com. This time I went online and my total was 49.50. I prefer to stay local but 200 dollars more is insane. Drop your markups to something more reasonable or the online trend will continue. Response to owner I know you stated that it is driven by co pays. My copay for eyeglasses is 10 dollars. The issue is the frame and lens markups that exceed the VSP allowance by a LOT. I got the exact same glasses but a different color and I paid 200 dollars LESS online. Please take the feedback and get better instead of a response that as a businessman I know is not entirely true!!!

found what a wonderful experience I had from the front desk all throughout my check up. they told…read moreme everything from what's wrong to eye glass fitting. New glasses work great thank you to whole staff

Wonderful experience at Premier eye Associates. Beautiful aesthetic in decor and warm welcome from…read morefriendly staff as soon as I walked in. Was given an estimated quote before the exam and the receptionist was very transparent on how things would be priced. High technology equipment made the exam process painless and quick. Dr. Erica and her assistant were very friendly, patient and knowledgeable. Dr. Erica really took her time with me addressing all of my questions and concerns. Thank you for a great experience Premier Eye Associates!

Kudos to the staff at The Optical Shoppe, specifically Kimberly and Jackie! Jackie was quite…read morewelcoming and led me to Kimberly. Kimberly kindly fixed my broken glasses (screw came out and arm came off). I had attempted to fix them myself but couldn't see well enough to do so! Being from out of town I did not have a spare pair! If I lived in the vicinity, I would surely utilize their services on a regular basis., so I'll give them five stars for customer service! Thank you kadies!

Confession time: I tried to 'cheat' on The Optical Shoppe with a new doctor for the sake of…read moreconvenience. Spoiler alert: it was not convenient, and I came running back! I've been a loyal customer here since the Dr. Finch days and the era of the incredibly cool Dave. Even though Dave has retired and his wonderful daughter Jamie now runs the business from behind the scenes, you can absolutely still feel their standards living on through the staff. I walked in fresh from my 'bad breakup' with that other place, and Lex immediately swung into action. She actually repaired my old glasses on the spot (new nose pads and a tighten-up) so I had something to wear while waiting for my order. Then she whisked me over to the contact lens specialist (I am mortified that I forgot your name--please forgive me, I promise to get it right when I pick up my order!) and then to Kim, their amazing Optician. I ended up going all in: transition lenses with new frames AND prescription sunglasses. The whole experience reminded me why I loved interacting with Dave all those years ago. Lesson learned: You can't put a price on this kind of care. This is why supporting local, family-owned businesses is so important. I'm back for good!