From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

I thought all of the employees were really great--friendly, helpful, and professional. They…read moreexplained the additional services they offer, but it was easy to say "not today," and they weren't pushy at all. Ari, the assistant manager was super nice, introduced themselves, and made sure we felt heard! My only complaint is that the parking lot and oil change lanes are a bit difficult to navigate. It can be tricky to turn around or move from one lane to another, especially when one car finishes before another and the next customer needs to switch lanes to be seen.

During my visit, the Valvoline personnel were courteous in maintaining a calm order in a very busy…read moreenvironment. I was treated with friendliness and respect by all Valvoline staff servicing my vehicle. I received great service, for a great price.

They asked me how long my car has taken diesel and who told me my car took diesel. They were very…read moreunhelpful and tried to put regular oil in my car and we had a repeated back and forth about it taking European oil for diesel engines. They were rude and just treated me as if I was a dumb blonde teenage female who's never taken their car to have any maintenance done whatsoever. I'm sticking to valvoline next time.

Good, they had oil. Hmmm...I need to leave more....they also had air filters. Didn't get one but I…read moresaw them on the wall.

friendly, fast, and professiona! couldnt ask for anything else my wife & I stopped i while on a…read moretrip from out of town

Amazing! Easiest and fastest oil change I've ever had. Workers are super kind, easy going, and…read morenonjudgmental. Definitely recommend.

Great service! Quick and fast not pushy about things! Great kind and fast employees!read more

The staff was very courteous and helpful. They went above and beyond by readjusting the hub caps so…read morethat they were able to put air in my tires and even stayed past their closing time to do it . The manager, I think his name is Christian, was exceptional, making sure every detail was covered.

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Honest and fair prices for repairs. Been a customer for a few years now and we've always…read moreappreciated the service and honesty from the whole team at NE. They don't try to push anything on the customer like other shops which is refreshing and their timing to have repairs done is reasonable.

I went here before when it was Ray's. I didn't notice it was a different place until later. I was a…read morelittle sticker shocked when I got the bill as it was higher than i normally paid. There was a $10 off coupon when I checked in on Yelp. That was nice. The guys were great and very professional. They didn't try to up my purchase much. Anymore than normal. I was happy enough when the finished my 2016 car that I went home and brought the Corvette in to have that done as well. They took another ten off the bill for that car as well. I've gone back another time as they are efficient and courteous.

My vehicle was needing an oil change. Went into the service center and they really disappointed me…read morewith their service. There was a large man that serviced my car. Nothing wrong with that, but I have auto mirrors and he pushed mine in without even asking to fit through damaging the motor on my NEW CAR so now my mirror adjustment does not work, I had to get it fixed (fortunately under warranty, but made me waste gas and time)! Also they checked my air pressure, leaving two of the caps off. They said that it is not their responsibility if they fall off. I think they owe me new tire caps if you ask me. They don't fall off if you don't put them on in the first place. Finally they did not have sticker paper to print off a change interval. DO NOT GO HERE. OTHERS ON PLAINFIELD WILL SERVE YOU BETTER. Please respond to this and get me 2 new tire caps! I would greatly appreciate it.

Excellent service! Really kind and helpful with telling me everything they did! I dislike getting…read moreoil changes because of the time it takes but this was quick, I'll be back here again.

I'm a very happy customer. I pulled in on a whim to be greeted kindly by Robert. The service was…read moregreat and efficient. All the guys work well together, I'll be back.

I had my car in here recently and what I thought was gonna be a simple fix could have been a lot…read moremore. They tried their hardest to try to give me their best price possible. I was very thankful for that and will be back

I had an extremely frustrating experience with Midas that involved three different locations,…read moreapproximately $1,500 in repairs, and a car that still was not functioning properly afterward. My Nissan Juke was having problems with stalling and acceleration, and I barely made it to the Alpine location. I had previously used another repair shop in town, but I was trying to save money because that shop was more expensive and times are tight. Initially, I was told the problem was the crankshaft sensor, at a cost of about $500. Before I got the car back, I was told it also needed a throttle body, adding roughly another $1,000. After almost a week, I was told the car was ready. At pickup, they also mentioned that the vehicle was showing transmission codes, but I was told it was working. Unfortunately, I got on the highway and didn't even make it to the Plainfield exit before the car started jerking and having acceleration problems again. At one point, it would not go above approximately 25 mph on I-96. I was fortunately able to slowly get the car to the Plainfield Midas because getting it back to Alpine did not seem feasible. I called the Alpine location and was told the Plainfield location would take care of me at no additional cost. My understanding was that they believed the throttle body might need additional training or programming. I picked the car up the next day, but it soon began having acceleration problems and stalling again. When I called, I was told the issue might be related to codes that were still stored in the vehicle and that I should ask a Nissan dealer to clear them. The Nissan dealer wanted approximately $120 for that service, and Midas offered to cover half. When I expressed my frustration, I was told, in substance, "We fixed the problem. Your car wouldn't start, and now it does." At that point, the possibility of a transmission problem became a bigger part of the discussion, and I was told that Midas could not address that issue. This was especially frustrating to me. If the transmission was potentially responsible for the symptoms I originally brought the car in for, I wish that possibility and its implications had been made clearer to me before I authorized approximately $1,500 in other repairs. I might have made a very different decision about how much additional money to put into the vehicle. I was then directed to the 28th Street location because I live in Ada. There, I was told that my Juke was still showing a crankshaft sensor code, and they were finally able to replicate the stalling/acceleration problem I had been experiencing. Ultimately, however, I was told they were unsure how to resolve it. I was offered a $400 reduction related to the crankshaft sensor charge. I agreed because, by that point, I simply wanted to be finished with the situation. However, when I received my bill, the $400 reduction I had been offered was not reflected on it. After my experiences with the three locations, I no longer felt that I was getting an adequate resolution. I contacted the company servicing the Midas credit card I had recently opened and attempted to dispute the charges because I was dissatisfied with the work. I was told they could not access the necessary information, and the dispute was closed. The end result of my experience is that I spent approximately $1,500, visited or dealt with three different Midas locations, and my car was still experiencing the problem that led me to seek repairs in the first place. I understand that diagnosing automotive problems can be complicated and that replacing a part does not necessarily guarantee that every problem with a vehicle will be resolved. My frustration is that I spent approximately $1,500 based on the diagnoses and recommendations I was given, the original symptoms persisted, I was subsequently told the transmission could be involved, and a $400 reduction I was offered was not reflected on my bill. I can only speak to my own experience, but based on that experience, I would not use Midas again and would not recommend them to others.