In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Unfortunately, my vehicle was unfixable. The team at Auto Fixit were honest and kind while…read moredelivering the news. I was unable to pick it up right away, and they were very understanding. By the time I could pick it up, the battery was dead and I needed air in my tire. Without hesitation, the guys in the shop came out to jump my vehicle and fill the tire. Not only were they kind, but they made the experience of being in an auto shop much less intimidating. Shoutout to B, their shop dog, for the emotional support. They also offered a few places that I could sell the vehicle. Overall an amazing experience.

I don't like leaving negative reviews, and I tried hard to avoid doing so here--but I'm sharing…read morethis in case it helps someone deciding where to take their vehicle, especially for anything more complicated than a basic exhaust job. What went well: They did help me choose a setup that met my expectations for sound. From a "parts selection" standpoint, I got what I asked for. The problem: I'm now paying a second shop to do the job I originally came here for: The whole reason I brought my vehicle in was for the exhaust to be tucked up properly and routed cleanly. Instead, the installation was left hanging significantly lower than it should, it wasn't aligned evenly, and the overall workmanship looked rushed and sloppy. At this point, I'm having to pay another shop to correct the fitment and complete the objective I came here for in the first place--which is frustrating and avoidable. That concern also turned into a safety issue: when I drove to another shop afterward, my wife followed behind me and called asking me to pull over because the exhaust was swaying so noticeably while driving. I tried to give them a chance to correct it I went back in good faith to let them make it right. I tried to explain the issue and work with Lyndsey, but I got nowhere and didn't feel my concerns were being taken seriously. Let alone heard. Second opinion confirmed the issue immediately: I took the vehicle to another shop. They got it up on the lift, immediately understood what I was pointing out, and even commented on the poor workmanship. Bottom line If you only need something simple and you're not picky about fitment, maybe you'll have a different experience--but based on what I received and how the follow-up was handled, I would not trust this location. I have two identical vehicles. One has a standard Y-pipe, and the other (serviced at plainfield) has a more "aggressive" rumble box. Both are otherwise stock. Originally, the serviced vehicle sat at roughly 4" from the body at the center exhaust. Just as the completely stock vehicle pictured does. When I removed the mufflers from the sportier vehicle, the pipe dropped significantly. Lyndsay and her tech are claiming the nearly 8" it's currently hanging is "stock," which doesn't align with OEM. Again, I brought this in to have it brought back up and new hardware welded in. They simply welded in some hardware and called it a day. This was an incredibly disappointing experience.

Great people and great service. They were able to get me in and fix my car within a few hours! I…read moredefinitely recommend going here!

very nice and respectful to myself and my truck. Didn't over charge me or tell me that I needed…read moremore stuff done.

The guys here are very nice and clear and actually care about what they do and care for their…read morecustomers. They were able to get my brakes fixed quickly and also were able to figure out what else was going on with my car as well!

let me just start by saying if I could give this establishment more than five stars I would all…read moreacross the board. The staff went above and beyond to make sure that my insurance claim all the way down to car rental issues i had was handled for me. they even vacuumed out my car before I received it. thank you so much for everything that you guys did to help make this awful situation a smooth one!! God bless you!

very communicative and helpful! speedy and quality work, perfect paint fix. highly recommendedread more

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Honest and fair prices for repairs. Been a customer for a few years now and we've always…read moreappreciated the service and honesty from the whole team at NE. They don't try to push anything on the customer like other shops which is refreshing and their timing to have repairs done is reasonable.

It pains me to have to write this review, but I feel I would be remiss if I do not…read more I have been bringing my car to Jack's since 2017, with mostly positive experience. Aside from their archaic bookkeeping and scheduling method, these past few years of service have left me questioning. Let me start with the most recent issue. I brought my 2005 vehicle in for maintenance November 2024 and ended up with a considerable degree of rear tire/breaks/lines work amounting to almost $900. This past Wednesday (March 5, 2025), while driving to the east side of Michigan for a visit, I was almost to my destination when I heard a loud bang or pop and thought I lost a piece of my car; followed by loud piercing whistle and then the smell of burning rubber. I slowed and eased over off the road to find a flat rear passenger tire. Towed to Belle Tire to find out the entire back frame was rusted through. It jutted out and caused a rubbing against the tire, which finally blew. The gentleman who inspected the tire couldn't believe the outcome wasn't worse. When I mentioned the work back in November, he was shocked the condition of the frame did not alarm anyone and said they (Belle) could not, with good conscious, replace the tire to let me drive off when the outcome could be so very dangerous and not end well. Wouldn't you think that this degree of corrosion would have been noticeable back in November? Sadly, I will not be returning to Jack's for service on any future vehicles.

Honorable prices, honest work, and knowledgeable. Highly recommend them. I've taken trucks, cars,…read moreand vans here over the past three years. I've never been disappointed. Also, I saw the mechanic from my old work place here one day getting something fixed. That's sayin something.

I have been going to Charvats for years. They are honest , hard working, and the place is so…read moreorganized. Craig is always so nice and helpful. He always does his best to accommodate me and I have never been disappointed. They will tell you if you don't need something and hve helped me to determine if my 2006 Ford Freestyle is going to make it another year, or am I going to have to break down by a newer car? They assured me that the old gal has a few miles yet, and they would tell me if it's not worth putting anymore money into Jim and his crew do a great job, I have always been happy and trust their work and their word Highly recommend

Jim & Craig at Charvat's have been my heros for 15+ years. Our family business has a small fleet of…read moreolder used vehicles and they've serviced them all. They have 'saved the day' countless times and gotten our vehicles back on the road within hours of them breaking down. It can be a gamble buying used vehicles but having Charvat's in our corner gives us a peace of mind because they are honest and more than fair in pricing. They've also looked over vehicles before we purchased them to give us their opinion if it's a good buy or not. I cannot gush enough about how much I appreciate these guys! On top of the great work they do, Craig is the nicest guy I've ever met. I moved out of state for awhile (which I was nervous to do because I was taking my older Jeep and wouldn't have them around) and he came across my file so he decided to call me and ask how the drive was and see how I was doing. Seriously- the nicest!

I had my car in here recently and what I thought was gonna be a simple fix could have been a lot…read moremore. They tried their hardest to try to give me their best price possible. I was very thankful for that and will be back

2710 28th St. SE Management will cheat you! I was charged…read morefor services that did not happen and was lied to about it. Do not trust this place. I have filed a complaint with BBB and Midas Corporation.