Fantastic! Honest as the day is long. I took my Escape in for the parking/ brake light on the dash…read morestaying on. I expected a bunch of nonsense about this and that. All it was is the parking brake petal not coming up all the way. And they didn't even charge me!!! They did however give me some recommendations for a few minor issues, I'll be going back for sure!!! Matt C

I was told by BMW of Tyler that I need new brakes & thousands of dollars worth of work done on my…read morecar. I then took my car to EQ Auto Works. I told them if I needed a new brakes. I'd get the work done. They checked my car out thoroughly and said at 35,000 miles my brakes were good & I would not need brakes for a while. They said it would be unethical to sell me a brake job when that wasn't needed. They also looked at my tires and said they were fine. EQ Auto Works are professional, friendly and thorough. They have my business for any of my BMW car needs. Highly recommend them.

Ray Engine did an outstanding job on my header repair. Quality work, timely, and for a good &…read morereasonable price. I'm brining all of my engine work to them!

From the owner: Specializing in: - Auto Engine Rebuilding…read more- Automobile Machine Shop - Diesel Engines - Auto Repair & Service

I took my Classic truck to Moe's (Pro Automotive, ha), he diagnosed my truck and stated it had a…read morefuel pump timing code, which he showed me on the machine. When he finished his diagnosis, he quoted me $400-$500 to reset the pump timing only. That was all that was authorized. When I Finally got notified my vehicle was ready, I went to pick it up, and was horrified at what he had done with no notification, authorization, and some things he altered under the hood. Not once did Moe contact me about anything needing to be replaced, had no authority to make said changes, and to top it off, he removed my Factory Black timing cover, and replaced it with a mustard yellow cover, which by the way, was unnecessary to start with. Moe, in my opinion has no clue about diesel repairs! I am now having to take legal action, as Mr. Moe, will not even answer my calls, text, and I've had to send a demand letter to Moe's Pro Automotive, which I don't expect he will respond to. I wouldn't recommend Moe's Pro Automotive to fix a bicycle wheel, much less a vehicle. He greatly devalued my Classic truck, by making unauthorized, no notification modifications to my truck! Then presented me with a $1200 invoice for all that he did to my once stock truck.

I have had Moe work on multiple vehicles, from simple maintenance to advanced diagnostics and he…read morehas always managed to take care of my needs. His prices are always fair, and his work surpasses my expectations. He has been able to diagnose issues that others failed to diagnose, has fixed AC on multiple vehicles, and was even able to delete and tune the DPF and DEF systems on a TDI that the dealership wanted $5K to replace. He has become my one-stop shop for my automotive mechanical needs.

These people have gone above and beyond for us TWICE! This last time (last week), I just KNEW I was…read moregoing to be forced to buy a new tire I'm disabled and this was going to be next to impossible. Goolsbee came through for me!!! I think they had the only used tire for my car in town!!! God blessed me, that's all there is to it. My old tire (front) wouldn't hold enough air to drive on for more than two miles. They had EXACTLY what I needed and very reasonably priced, mounted and balanced. I called, dropped in, paid and had the tire mounted in way less than an hour! The employees are friendly and professional, the techs are easy to deal with and friendly. I recommend this shop highly!!!

Tyler is blessed to have this business!! Hands down the best…read moretire dealer in town. Fair prices always and service second to none. A family owned business that cares about you and yours!

I had a rattle in my air conditioner. The dealership told me it could be the compressor and I had…read moreto leave it with them for diagnostics, but I couldn't, so I took it to West Erwin Auto Repair. The gentleman there listened to the rattle for a second and told me he knew exactly what it was. He reached into the AC slot, pulled out a dead mouse, and told me there was no charge (I paid him anyway). Dealership probably would have said I needed a new compressor and charged me $900. I highly, highly recommend West Erwin Auto Repair as both knowledgeable and honest.

My 1998 Jaguar developed the dreaded "Traction Control/Stability Control" fault light. Initially…read moretook it to the dealer in Shreveport who quoted me $6500 to replace the computer module and pump. No way could I afford that price, heck the car isn't worth $6500! Luckily I found Allan at West Erwin Automotive who removed the computer, opened the thing up, figured out the problem, repaired it and reinstalled it! He then re-primed the pump and now everything works GREAT. Less than $400 total. Alan is the last of a dying breed, a mechanic that can actually fix stuff! Most just swap parts but not Allan. I think he could fix just about anything. The shop lacks the glitz of other shops in town but have no fear these guys KNOW what they are doing. I'm glad I found this shop because I am responsible for maintenance of about 8 vehicles. My job just got a lot simpler! Thanks Allan!

I own a car service and put about 12k miles on my car a month. I purchased the alignment package…read morewith my last vehicle and got my moneys worth from it for sure. The guy that's always at the front has always been super helpful and kind. They've gone out of their way to file any tire issues I've had on the warranty and to get me in and out quickly.

Brakes & Rotors replaced & Rear differential done. Will…read morereturn, reasonably priced and done in a timely manner.

I took my dually truck to A&B following the purchase of 4 new tires (told by the tire dealer that 2…read moreof the rear tires were fine) and having a terrible vibration at lower to higher speeds. Tires were re-balanced and still bad vibration. The team at A&B immediately pointed out that one my older rear tires was separating thus causing the issue. Honesty and professionalism goes a long way and I definitely recommend them to anyone with need of brakes or alignment. Doorman is the best!

I would give A&B Brake and Alignment 6 or 7 stars if I could. My wife had an accident driving from…read moreDallas to Tyler and the other driver hit one of the rear wheels. It was drivable but the wheel was damaged and the car was not driving smoothly. She took it in and Mike looked it over, made some adjustments, and took it out on the highway to test it to make sure it was safe so that she could drive it back to Dallas. After doing all of this, he did not charge us for the service. He said he just wanted to help out and be sure the car would be safe to drive. Thank you Mike.