Kathy was super helpful and made my insurance experience the best. I would recommend her any time,…read moreany day!

You are rude you're greedy you steal from your customers who are insured by you . you lie you don't…read morehelp in any way shape or form it's all about the money and how rude you can be over the phone then when I find a different insurance company, then you end up charging me more money when it was canceled so I hope you enjoy the money that you don't deserve because you want to get that last penny you don't deserve to have a business so take the $41 and stick it so far up where you choke on it have a great day, Tyler, Wagner and his office manager and the rest of his employees that work for him

They are a wonderful office to work with. We have been clients over a decade and still work with…read morethem from 2k miles away because we appreciate their support and friendliness.

Thank you Makenzie for great customer service I really appreciate your quick…read more response and now I'm going to be saving money with my home Insurance! I can recommended to family and friends...

Back here again!!! . Turns out this location will put points against you if you file a claim of an…read moreaccident you are not at fault for. Wow StateFarm is shady and Monica is shady. Oh and still no phone calls from this office. By law if an insurance company puts pints against you on your record, they need to send you a letter in the mail, email and in the claim file. None of those notifications were made to the driver, ME.

She was so much help!! I wish I could give her office staff 10 stars!! they were fast and…read moreefficient. They were ready to help and take their time to make sure I was taken care of. The staff were very nice and welcoming. I definitely recommend this office!

Nick Sage and his staff are top-level. They care tremendously about their clients, and the way…read morethat they run their agency. I would highly recommend them for all things related to insurance. And the place is beautiful too! Keep it up guys and gals! -Christian, Henderson NV

Needed a quote on specific insurance and this location was excellent! I spoke with Andre V and he…read moremade everything simple and was very informative which made my decision that much easier. Andre was able to get me a great quote so if you're looking for insurance, I highly recommend him!

Best insurance agent in town!…read more Kirk was super patient, and accommodating to our business! He answered every question and all the e-mails and never gave up on our somewhat complex policy! I highly recommend him! He's fantastic and we don't know what we would of done without him! I still call him whenever I need a quote because he is just so great to work with!

First off, the name of my agent at this location is Kathleen Ross, and this review is really meant…read morefor the entire company, not just this Agent's office. I will say, in regards to this office, that over 4 1/2 years, I only spoke with MY agent 2 times, the rest of the time I had to deal with her rude and inept support staff. there was maybe 1 person in the office named Amanda or Andrea, (not sure which) who was friendly and helpful. But one out of I'm guessing 8 employees in this office being pleasant is pretty pathetic. My major beef with American Family came when I was involved in the first accident I'd had in 12 years, which I was not at fault for, I had been paying ridiculous premiums for 4 1/2 years, and thanks to the accident, I now need a spinal fusion surgery because one of the disc in my lower back is completely destroyed and my vertabrae are grinding against each other because there is no disc left. The at fault driver had bare bone, liability insurance through state farm. Only the minimum amount required by the laws in Nevada. His insurance company paid up the max on his policy within 8 weeks of the accident, my lawyer had to battle with American Family for almost 2 years. I had great coverage, collision, comprehensive, bodily injury, underinsured driver, etc. You name it, I had it. These jerks ended up offering $5K for medical payments, and $4K for the underinsured policy, when the maximum I should have in theory been able to receive wuld have been close to $75K...My medical bills and attorney's fees left my with a whopping $5k. I still have to see a pain management Dr every month because I am in constant, excruciating pain, and I still have to figure out a way to come up with the $ to pay for this surgery...American family doesn't give a crap about their clients, I have paid them more in premiums than the paid me to "help" in my situation. I am thoroughly disgusted by this company, and advise everyone to not do business with these heartless money grubbing jerks, and if you are unfortunate enough to be covered by them now, please change companies before you get hurt and have to file a claim, because these guys are NOT out to help you.

Thank you Kathy for the exceptional customer service! Very hard to trust insurance agencies these…read moredays and she puts my mind at ease.

Spoke with Angela today at the office and she was very helpful getting new insurance for a new…read moreauto. Couldn't have been anymore helpful. If I had any concerns that needed to be addressed, I would hope I would be able to have her help me.

Christina has been helping me with my insurance needs for over 15 years. Her knowledge and…read moreexpertise are invaluable. Christina truly cares about her clients and goes above and beyond to make sure that you are well taken care of with whatever insurance needs you have. It's so comforting to have an agent you can trust to look out for you and get you the best coverages at the best prices. I highly recommend Christina and Farmers insurance.

This agency is very unprofessional. They never answer their phones. When I did get a call back she…read morewas very rude and unhelpful. She was very unethical in her business practices. With so many choices just go choose another agency.

Thank you so much J for all your help! Great communication throughout the entire process, and you…read moregot my SR-22 situated quickly and smoothly. I really appreciate your professionalism and support.

Zero issues with this company, everyone I've spoken to on the phone has been more than kind and…read morehelpful. Called to renew (and bundle) my home and auto and they helped me get a decent quote. Made the whole process really easy honestly. Communication by text is a really nice option too, so that's a bonus.