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    Leonardo's Casework and Design

    5.0 (1 review)
    Open 7:00 am - 4:00 pm

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    Ferguson Home

    Ferguson Home

    3.0
    (19 reviews)

    I purchased a high end refrigerator ($3k+) from here and it has been a disappointment from day one…read more For starters the unit has produced about 12 ice cubes in the last 3 months. I routinely get erroneous error messages about power failures. The freezer thermostat fails about once a week. The service support has been pathetic. The first guy blamed it on my water pressure even without making any measurements. Then he suggested that it was caused by my setting the 'max ice' setting 'on', which he explained was actually a minimum ice setting. I've had two more calls with the service department who promised to send someone out, but I've received zero follow up. Overall I'd say this outfit is not worth your trust. Overpriced and under performing. My next step is small claims court.

    Short and sweet: not good customer service. The first salesperson we spoke with only wanted to…read morechit-chat with boomer customers before and after us. When I introduced myself to him he just paused for a few seconds then replied: "And?". I replied that I was waiting to hear his name then I continued that I was there to look for a new bathroom vanity and possibly kitchen cabinets too. He quickly walked through the showroom saying that he knew little of that and was more knowledgeable about appliances. Understandable but isn't this a kitchen and bath showroom? He then found a bathroom vanity book and offered that we take a seat at a model kitchen and look through it. So we did. He then left to go smoke outside. That may have had something to do with it. Interrupting someone's smoke break is never great but there are ways that someone in their 60's can handle that situation that doesn't leave a potential customer feeling like they are not welcome. Especially when the customer has money and you have a product to sell. Then the next salesperson, someone closer to my age range came by. He asked what we were looking for then led us back to his desk. There he proceeded to show us vanities on the website. I can do that, in fact I have done that on their website. We wanted to visit the showroom to be shown what's there. Isn't that why companies have showrooms? Generally I felt that the place was low energy and that not one of the three employees there wanted to be there. That is bad management, happy employees are productive and friendly people. May be they are not paid enough to care, maybe management is also absent not wanting to work when the majority of customers are able to visit. Who knows? But I know that I won't go back. Much better customer service at Home Depot, of all places

    GreenLynx

    GreenLynx

    4.3
    (12 reviews)

    While thinking up fun crafts to do as a new parent for my little one, I decided to make the trek to…read morethe new greenlynx for some supplies. I figured local business of course is better than big box stores, and I'd rather shop here first and then hit Friedman's or HD after in a pinch. Thankfully, greenlynx had everything I needed! The folks inside were so helpful when with my sleep deprived brain I explained my project idea. They helped me fine tune some of the details, and we found all the parts. The great part about this place, even if you have a project you think you're there for, you'll probably find some cool other things for new projects or crafts. All at a really great price too! The hours are somewhat limited which makes things a little challenging with a baby, but now that they have consolidated their two locations, parking is easy, and everything is conveniently located together. If you're in the market to hunt down some crafting, building or remodeling project, start here first!

    What can I say? This is the new yes that should be an option for saving money and practicing…read moresustainable living. Become eco friendly and utilizing items that are of top quality, great staff, trade discounts. Even to come just for a visit, it will inspire you home projects. 3403 Santa Rosa ave Santa Rosa ca.closed on Sunday and mondays, appointments Tuesday and Wednesday , it will be like your private show room. Check out my business ad on my feed. Great pics

    Granite Store Kitchen and Bath

    Granite Store Kitchen and Bath

    4.3
    (11 reviews)

    My entire experience with Granite Store was easy and great from beginning to end. I did my research…read moreand got several quotes before I found them and working with Lillian was a delight. As I "hemmed" and "hawed" and got overwhelmed with decisions, Lillian calmly and politely kept touching base and working with me. In the end, I was able to get everything related to the counters booked and done with Lillian i.e. the counters, the plumbing, the sinks and fixtures). When it came to the install, both gentlemen were very professional. They showed up on time with the full quartz slab and cut and shaped it on the spot, which was awesome and fun to watch. The installation went very smoothly and I love the finished result. The guys work hard - they were at my house almost the entire day, then were headed out to another job at 5pm! Also, Granite Store is a full service kitchen and bath showroom which unfortunately, I found out about after I had already selected and partially paid for my new floors...my mistake because their prices were lower than what I paid - ARGH! They also do kitchen cabinets (I had mine painted, so didn't need this, but I'm sure they would have been competitive or beat the competition). Obviously I can't say enough about how easily this ONE piece of my remodel went (which I can not say that about most everything else...). You won't be disappointed - try them and see!

    Walked in to look at countertops & cabinets. Stayed about 10 minutes. Employee did not even…read moreacknowledge me once. Lady kept talking with client. Poor customer service. Will shop elsewhere.

    North Coast Tile & Stone

    North Coast Tile & Stone

    4.0
    (91 reviews)

    We couldn't be happier with the family owned and run North Coast Tile and Stone. From the moment we…read morewalked in and were greeted by the most adorable shop dog ever, to the end of the job when Martha (the owner) called to tell me which cleaning products are her favorite, we had a great experience. Natural stone is not cheap, and we spent MONTHS looking for the perfect pieces for our project. We spent many Saturdays with Martha (who I'm pretty sure has got to have an honorary degree in psychology with all of the confused and overwhelmed people and couples who walk in their door. Anyone who has ever remodeled knows what I'm talking about! I think I would've completely lost my mind if it wasn't for Martha. She really did go above and beyond. Frankly, I miss talking to her lol! The entire staff there is so helpful and knowledgeable on their products and answered all of our million and one questions. They steered us away from some materials due to the upkeep, which we really appreciated. It might look amazing in a catalog, but maybe not so realistic when you are a busy family with messy kids and dogs! We had their team do the install for us as well, which I highly recommend. They are the best in the business and they know what they are doing. When you're buying high-quality stone it's worth the peace of mind.

    If I could give them 10 stars I would! The customer service is amazing. I went in to look at…read morefireplace stone and ended up having an amazing customer service experience! There were a couple glitches but the owner and employees stepped right up and fixed the issue. They have a beautiful show room, the owner is passionate about what she does and it translates! All of the employees are friendly and were knowledgeable about the products, have great design knowledge and are extremely friendly and helpful. I recommend making this your go to for tile, countertops and stone!!

    Leonardo's Casework and Design - kitchenandbath - Updated June 2026

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