Since my last review of smaller projects/repairs (experience was good), I've brought them more…read morebusiness, thousands dollars' worth of business. Everything is good when they are TAKING your money and business. But, once it goes the opposite way (refund), Roger gets NASTY -- I didn't see this side of him before, always with a smile because while taking money in. I brought some parts to be replicated; 1" shaft with the center with a 2" diameter cylinder with 1" flanged bearings. I was suggested another way to "make" the part that would make everything more "simplified" for me, okay, sure. I wasn't sure what he meant, but after minutes of trying to explain to me, I just went with whatever Roger suggested since he would know better about the mechanics of machine parts, etc., He just told me that I would have to source the bearings myself, which is what I did. He asked me if the diameter could be smaller and I said yes. So I trusted his word and went with it. When I picked up the item, he said, "If it doesn't work out, just bring it back". The thing is, I complained after because what he sold me for almost $400, was NOT SOMETHING HE "MADE". It was a part that could be bought online (~16", 1" shaft with 2 shaft collars), which can be found on Amazon for $35 (shaft) + $10 (2 collars). He then said that he bought it McMasterCarr, then quickly changed his wording to "WE MADE IT". So which is it? (I will never know, but my assumption is he got it at McMasterCarr, as he first stated, or another retailer). Then he said, "I'M NOT HERE TO SAVE YOU MONEY." JUST WOW!! It's my fault for not understanding what he was trying to sell me, but it's obvious my lack of knowledge was taken advantage of--I let Roger do what he does. I believe there is a big difference between MAKING something and up charging for labor, etc., vs. buying $40 dollars worth of parts and CHARGING 9X-10X more!! Especially, to someone (me) whom he kept calling "friend" after all the visits/business I gave him. When he did this "work", I also dropped off a small part that had a broken screw stuck in it. He said it was FREE OF CHARGE to extract it. Anyway, when he agreed to refund me for the $400 (16" piece of 1" shaft), BUT he charged me $85 for the screw extraction that he told me that was free! From ~$400 refund, I received $85 less. This costs him nothing (almost literally) to fix easily. $85 FOR A SCREW EXTRACTION--HIGHWAY ROBBERY!!!! He gave it back to me, with a new screw, "I also gave you a screw". (Oh, gee, Thanks, I guess.)--But I didn't need that screw as I have 100's (if not 1000's) of these screws for my parts -- so he acted like giving me this screw in place of the broken one is a huge hook up, after I spent thousands and thousands of dollars here. I paid for this with my personal credit card, but he made out the refund check to the company I work for. So I asked him if he could cut the check out in my name since I'm the one who paid for it. He said, "just give it to your company and have them pay you." I explained to him that I can't do that because of accounting issues, etc. He got mad and he snatched the check out of my hand with an attitude. This right was the last straw. I was still going to give him more business (which I even told him, thanks for the refund and making this right, I'll be back). He told me, "I DONT CARE ABOUT MAKING THINGS RIGHT AND WHAT YOU THINK, I DONT NEED TO RESTORE FAITH IN YOU OR YOUR COMPANY". Okay, fine. ^Great attitude, perfect way to lose business after the fact that I stated that I hope this one issue won't affect future business and that I would be bringing more business. Roger shouldn't be interacting with customers on the front line if that's his attitude and represents your company. On the other hand, Alex is very polite. While Roger was deflecting the situation, blaming it on me, arguing who said what, this and that. Alex is the one who apologized on behalf of C&H Metal with a smile on his face, while Roger was steaming mad at the situation -- just the way he snatched the check out of my hand says it all. ALEX IS THE REAL MVP at C&H Metal, too bad he's not at top management, because management up top is clearly lacking customer service skills and lacking know-how to keep the customer acquisition costs low. I can bet they'll see this review and Google what CAC is because they don't know. Or maybe, they are making so much money, they don't care how they lose a few customers the way they do. Roger (mgmt) just knows how to take money with a smile on their face until you complain about something, then it gets nasty. This is the type of business you don't want to give business to. If you do give business to them, good luck. Hopefully, it's a short stint because eventually an issue will arise, and Roger has a short fuse, and you may not like the way he handles it. This experience was a blessing in disguise because I found a better and CHEAPER shop to do work for me.

From start to finish, their communication and service were top notch. I've been trying to find…read moresomeone to help with a fabrication for a kitchen hood vent, and finally, found the right company to do it! I would strongly recommend using C & H for your any of your fabrication needs. Great job!

Best place for powder coating! The owner Gloria is truly…read morethe best! She is friendly, patient and will get any job done quickly and at an affordable price. My husband has gone to her for all his powder coating needs for the past five years. I have recommended many friends to her and will Definitely continue making business together. thanks Gloria!

Had the roll bar for my miata chemical dipped, sandblasted, and powder coated. The end result was…read moregreat. The powder coating was beautiful and smooth. The color was exactly what I wanted. Turn around time was fast and reasonable as well. However, because of the design of my roll bar, there is an inside portion of a cutout that I remember telling Gloria should be powder coated. When I found out this part wasn't coated and brought up this issue to Gloria, she didn't have much care to resolve the issue nor offer a halfway solution to fix it. She just simply stated that she didn't recall me pointing it out, and that's it. So overall, I'm some-what happy with the job. The most important part of the job is the exterior of the rollbar, and that got coated came out beautiful. Just disappointed and turned off by the lack in customer service when an issue arise.

I am so glad I took my parts to Industrial Powder Coating…read more So many shops don't like doing small batch work for individuals (instead of corporate accounts), but Charles was extremely helpful and friendly. I had some old table legs that were scratched and needed refreshing to match my work light and new wood table top. I wish I took before and after photos, but the quality and color match are incredible! They sandblasted the legs and hand sanded the thin, delicate back panel before coating. They properly masked the threads so the bolts went in easily after assembly. I am so happy with the work and the price was more than reasonable. Support local manufacturing and take your projects here!!

I had them powdercoat my rear bumper. They were timely, professional, and very friendly. Alfonzo…read morewas great to work with. I will come back for any of my powdercoating needs.

So far not happy at all with their customer service. They don't answer the phone and the salesman…read morewe delt with is ghosting us.

I had a small table powder coated. They did a great job and turned it around quickly.read more

Great place. Fair pricing and excellent quality work with great turn around times. I'll be back!read more

Family owned business. Friendly staff. They did a small job for me with fair pricing. Also,…read moresurprisingly they are very involved in the bmx world.

I stopped by this morning to get my bent wheel repaired, and I wanted to share my great experience…read more Greg was incredibly accommodating and knowledgeable. He fixed my wheel in no time, and the price was very reasonable. I also honestly enjoyed our conversation and didn't want to leave. Thank you for the excellent service!

Grisha, Arthur's Dad, did an amazing job, welding the cracked wheel of my '23 Tesla Model Y…read morePerformance while everyone was watching the World Cup . Got confirmation night before from Arthur to bring vehicle over next morning and such short notice they were able to accommodate me and have in my way back home to the Bay Area 300 miles away. Grisha even taught me a unique Armenian Soccer way of playing soccer too. Mount and balance of wheel included as well of course.

I haven't had anything powdercoated here, but I've had a lot of stainless steel baskets for an…read moreindustrial scale noodle making machine media/sand blasted here, and the work was great and the turnaround time was very fast! The staff is friendly here. Eman, Bradley, and Gilbert are nice. Very easy to talk, they treat you like you're one of their friends. If I ever get something powdercoated here, I'll leave another review for that.

Had a not too common item coated, A Kitchen Aid stand mixer. Made of a material neither of us had…read moreheard of, but they handled it like the pros they are! Came out AWESOME! Highly recommend! Great communication, prices are reasonable, good turn around, close by. Their dog is way cool! How do I add pictures here? You gotta see it!

Great price and gets our things done fast. We always recommend them to everyone. We use them weeklyread more

Don't use this company for any house project. They did a horrible power coating job with the new…read moregates for my backyard. Very sloppy and unprofessional. See my photos and make your own judgement.

I had stair railings fabricated and installed by Ramon and his crew in late 2025 as part of a full…read morehome renovation. Ramon specifically advised that the new railings would be built to meet current residential code requirements and would be taller than the originals. The pricing was reasonable, and based on that guidance, we moved forward. At final inspection, the railings failed. They were built approximately 1 inch below the required height, which required additional work on my end to bring them into compliance. I reached out multiple times to Ramon and his shop lead, Mario, to address the issue, but received no response. I ultimately had to resolve the problem myself to pass inspection. Separately, the quality of the wood caps was below expectations. Scratches upon install and a very poor job staining the wood. Based on my experience, I would not recommend using this company.

Here is the update. I took these crooks to small claims court. We won the judgment. Ramon was…read moresilent and allowed his fabricator Mario to dig himself deep. It was hard to get Ramone, served because he hides. He had his family at their home say he didn't live there. That is rhe kind of human,If you want to call him that, that he is. Of course. Now that I've presented him with the judgment. He's not answering calls... But then again that's his m o. All I can say, I hope you guys do your due diligence. This guy and his fabricator are conartist.

David and his team work great together. I dropped off some gun parts for sandblasting then brought…read moreback the parts for clear coating after they were polished and it came out perfect! Fast turn around time and great pricing you can't beat! Thank you guys at ARC

I had an Air Cleaner that was showing all of 55 years of age. The before and after of the sandblast…read moreand powder coat made it look showroom. These guys are AMAZING! Nice people and excited about the job. Great price as well. Give these guys a chance for anything g you need media blasted and powder coated. Thank you Azusa Refinishing. Look at the before and after...