Les Mack Chevrolet Buick Chrysler

I have dealt with Pink's for my motorhome and two of my vehicles. I have had to go back a couple of…read moretimes to get things done right. The last repair needed was my throttle control sensor came on. They charged me 30.00 for a tube of sealant which could have been bought next door at IWI for 8.00. Adeline called me on 3 occasions to say my vehicle needed more work. this is how their technicians notes read. previous estimate amount 148.19. additional cost 1122.93 revised estimate 1271.12, parts 345.38 labor 679.28. taxes and fees 98.27. revision #2 previous estimate amount 1260.14. additional cost 657.23, revised estimate 1917.37. parts 392.80 labor 190.44. taxes and fees 73.99. While talking with Adeline and the amounts keep changing I was so confused. More work to be done was added and at NO TIME did Adeline tell me the parts alone would come to 853.43. She assured me they would save me money on labor and they would try to save me money on parts. If she had told me the final billing I would have not approved all the work they told me I needed. The vehicle is a 2005 Dodge Caliber and to put 1,955.13 in repairs is ridiculous. There was an oil change done and I had to take the car back 3 times because of an oil leak. I felt they did work that wasn't necessary as they know I am living on retirement and would never see putting that much money to fix it. So I took my billing statement to another mechanic. He talked with the Dodge dealer and they both agreed that they had overcharged me 22.00 in that tube of sealant (of which we asked to give it to us and the mechanic told us it was on his work bench...so he went to get it and it wasn't there). And they also bill by the hourly rate there. If the Chilton book they use to calculate labor rates says to replace a part and says it will take 4.1 hours BUT they are in the same area to replace a different part and the book says 1.23 and the third part calls for 1.12 hours each hour is charged. My mechanic went in with me and asked AJ why they did this on my billing. AJ had no answer to that. I explained to AJ that I was never told about the TOTAL billing to fix the car and was always told a different total over the phone. Adeline had no answer for me either except that she assumed I knew what was going on. AJ ended up giving me a credit of 53.89 off of parts and 148.73 off labor. The next day my check engine light came on and being I had to take my vehicles back because the repairs were not done correctly I assumed that they messed up again. They did a diagnosis check engine light to find that my spark plugs needed to be replaced, my right blinker switch was bad, that my battery hold down was missing, and my rear window blade was ripped. This was an extra 109.37. These type of repairs should have been found with this last service call. I took my business to another mechanic who said the switch is faulty but I just need to push it up a little more to make it stay in place (it gets the job done), the battery hold down piece was laying in front of the battery so he put that on (NO CHARGE), and my window blade didn't need to be replaced (NOW). My estimate from Pinks was to be right around $244. I had the 4 spark plugs replaced at 27.00 for labor and 35.20 for parts. (65.62). Now on to the motorhome. I had a backfire to it and Pinks had it in the shop on 4 occasions put parts on it and finally said it doesn't backfire when they took it out and they couldn't fix it. They also said the motorhome needed a new oil pan as it has a leak. Which is ironic because for some reason all my vehicles I took in there had this problem. I have driven this motorhome for two years now and have only put 2 quarts of oil in. They wanted to charge me 443.00 for just the pan. The mechanic I spoke to earlier told me that I could add a lot of oil in manually for much less than what they were. Im so glad that these other two mechanics are honest and truthful. I appreciated the fact that Pinks would pick up my vehicle and drop it off when completed. That was a convenience but their billing and telling the customer ... in my case ... mis-information is not right. And one last thing. I was approved to make payments on any repair work I had done at Pinks. I didn't just pay them so much per month...I paid them my extra money I had each month or if I sold anything on my craft and flea market shows they got that money so to pay them off faster. On this last bill of $1,955.13 I was told I needed to pay 853.42 for the parts (which I did) and they wanted the rest right away. I spoke to AJ when the mechanic and I went into his office and he said yes I needed to pay in full. It is impossible for me to pay that amount right away so I receive a billing statement each money and now they are charging me a 10.00 finance charge on the balance. I would suggest anyone doing business with Pink's auto to get a written estimate either by picking it up or them send it to you for comparison with others

Les Mack Ford

My son just purchased a truck from Les Mack. He found it online and the dealer was over 2 hours…read moreaway from home, but it was so worth the drive. Brad Davis was so helpful and made our buying experience wonderful. My son said it was his best vehicle purchase ever. We would definitely purchase from them again.

Where do we even begin?!?! We were led to Les Mack by my father in law, who had been looking for a…read morenew truck for around 6 months. He had gone to a large majority of dealerships, and was not happy with either the truck, the service, or both. He made the 1.5 hour drive from their home to Lancaster, and as soon as they stepped on the lot and were greeted, they knew this trip would be the one. They initially bought a used 2017 Silverado. Absolutely loved it. They signed the paperwork on a Tuesday, and were set to pick it up on Saturday. Well, Wednesday my father in law had gotten a call from another dealer, with a very competitive and enticing offer. He called up Gary Whittaker immediately and told him the situation. Gary worked his magic, and was able to get my father in law an even better deal on a BRAND NEW SILVERADO. They made some changes, Gary worked even more magic, and traded the paperwork in on the 2017, and walked away with the 2019! The truck of his dreams! Gary spent so much time with them to make sure that they understood every aspect of their new vehicle (which was no easy task) and was just an absolute JOY! My husband had gone with his dad to pick up his new truck and got to talking with the Sales Manager Brian, and explained to him that my husband was looking to purchase me a new truck for my birthday. I had a VERY specific F150 that I was looking for. We had given up on buying right now, because we were just not able to find it. My husband took Gary's number, and they remained in contact over the next couple of days. And Gary called my husband with the best news! Brian and Gary worked their magic AGAIN, and were able to locate my DREAM TRUCK! My husband was so impressed with these two, and their dedication to us, and finding exactly what we wanted! We ended up buying ourselves a brand new Ford F-150 just one week after my husband's father bought his Silverado. We picked up my truck just before my birthday, and to my surprise, my husband had a bouquet of flowers waiting for me in the truck all with the help of Gary! He went out of his way, and above and beyond for our entire (difficult, and picky) family and we are so grateful for him! And Brian too! Thank you to everyone at Les Mack for these AMAZING experiences! We will always recommend you to everyone!

Precision Automotive

3.0

This place is an absolute joke! It will only cost you more money taking it here. They will botch…read moreeverything to get it out the door, and will refuse to fix their mistakes. People have tried to take the owner to court with no luck. Avoid at all costs!!!! Better luck having a 5 year old work on your car.

Wanted to give a shout out to Precision. I had just gotten to Wisconsin from Illinois to move our…read moreson into college last week. Suddenly my vehicle would not go over 30 mph. I managed to get to Precision after calling first. I did not get the mechanics name but he was great. Looked at it real quick. Gave me some not so good news about my engine. I thought to myself how can he know this after looking at for 5 min. Guess what? He was right! Got it back to Illinois and found out I need a new engine. Thank goodness it is completely covered thru Kia. Thanks again Precision for great service!!! Mechanic very friendly and knowledgeable

DJ Repair & 24 Hour Towing

Can't say how thankful I am for DJ and his family. On a dead head trip from Fort Dodge, IA to…read moreChicago, IL we had some car trouble at 7pm in an area of the country that was far from familiar. DJ was nice enough to not only tow us to his shop but fix our issue that FRIDAY night and have us back on the road by 10pm. The world needs more people like DJ - selfless, willing and welcoming.

From the owner: 24-Hour Towing and Roadside Assistance, Fabrication, Complete Auto and Body Repair, Preferred Shop…read morefor Progressive, Insurance Work, Available on Saturday by Appointment Only, Over 30 Years of Experience. Products: Tires, Hydraulic Hoses, Superior Welding Gases, Steel, Used Cars. Services: DJ Auto Repair Hours Monday-Friday 7:30 am to 5:30 pm, 24-Hour Towing Service, Oil Changes, Brakes, AC Repair, Transmission, Shocks and Struts, Tune-Ups, Replace Engines and Transmissions, Auto Body and Light Truck Repair, Frame Work, Preferred Shop for Progressive, Insurance Work, Available on Saturday by Appointment ONLY, Tires. Brands: Goodyear, Firestone, Falken, Cooper, Carlisle, Hankook, Continental, Superior Welding, Axalta. Location Facts: 1/2 Mile East of Manchester on Old Hwy. 20 (210th St.)

Rockbridge Auto Repair

We have been bringing our cars to Rockbridge Auto for nearly ten years. You will always get…read morequality, detailed service. I always feel as if we have received honest advice and treatment.

Tri-County Tire

Tri-County tire they do some of the most excellent work I was in the middle of nowhere came through…read moretown with my 18 wheeler truck drive for a purchasing called Road Ledgens. They immediately jumped on it and they do top quality professional service.

From the owner: Agricultural Services, Free Passenger Tire Rotations, On-Site Service, Lifetime Warranty…read more Products: Agricultural Rims, Car Tires, Commercial Rims, Commercial Semi-Wheels, New Tires, Rims, Skid Steer Wheels, Tractor Wheels, Truck Tires, Used Tires. Services: Delivery, Tire Changes, Commercial, Residential, Tire Disposal. Brands: BFGoodrich Tires, BKT Tires, Ceat Tyres, Falken Tires, Firestone Tires, General Tire, Hankook, Ironhead Tire, Michelin Tires, Mickey Thompson, Nitto Tire, Titan International, Vredestein, Carlisle Tires, Continental Tires, Hercules Tires, Mastercraft Tires, Kumho Tire

DJ Repair & 24 Hour Towing

Can't say how thankful I am for DJ and his family. On a dead head trip from Fort Dodge, IA to…read moreChicago, IL we had some car trouble at 7pm in an area of the country that was far from familiar. DJ was nice enough to not only tow us to his shop but fix our issue that FRIDAY night and have us back on the road by 10pm. The world needs more people like DJ - selfless, willing and welcoming.

From the owner: 24-Hour Towing and Roadside Assistance, Fabrication, Complete Auto and Body Repair, Preferred Shop…read morefor Progressive, Insurance Work, Available on Saturday by Appointment Only, Over 30 Years of Experience. Products: Tires, Hydraulic Hoses, Superior Welding Gases, Steel, Used Cars. Services: DJ Auto Repair Hours Monday-Friday 7:30 am to 5:30 pm, 24-Hour Towing Service, Oil Changes, Brakes, AC Repair, Transmission, Shocks and Struts, Tune-Ups, Replace Engines and Transmissions, Auto Body and Light Truck Repair, Frame Work, Preferred Shop for Progressive, Insurance Work, Available on Saturday by Appointment ONLY, Tires. Brands: Goodyear, Firestone, Falken, Cooper, Carlisle, Hankook, Continental, Superior Welding, Axalta. Location Facts: 1/2 Mile East of Manchester on Old Hwy. 20 (210th St.)

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Jamie W.

0

1

0

14 years ago

We recently purchased a 2008 GMC Acadia from Les Mack. Roger Brown was the salesperson that we worked with during our visit. I called two days before to set up an appointment and Roger had the vehicle out front waiting for us when we arrived. Their no hassle pricing made the process simple, which is nice when you have an 18-month old with you with little patience. :) Roger and Tracy both did an excellent job and made the experience a great one. Thanks!! read more

Les Mack Chevrolet Buick Chrysler - autorepair - Updated August 2026

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Rick's Auto Body

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Ubersox Auto Group - Service

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Pink’s Automotive of PdC

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