My experience has been good the new manager zack has great people skills and always takes care of…read more Me and his team is friendly and helpful I recommend going there .

Good for tires, but beyond that beware…read more And, don't trust that the person that schedules your appointment over the phone has any clue about what their shop is actually capable of. I booked a diesel fuel filter change and trailer plug wiring. I booked it at the beginning of the week for a Thursday 11am appointment. I was told it would take a few hours. I had a trip that I had planned with a Friday departure and would need to pull a trailer. I dropped the truck off at 9am on Thursday thinking getting it there early might help. At 3pm I called to check on how it was going. I was told that the work hadn't been completed but they would do their best to have it done by their close at 5pm. At 4pm I drove by and the truck was still sitting where I dropped it off. It was obvious that I'd have to triage the situation with only 1 hour left in the day so I told them to prioritize the plug wiring... they said ok. At 4:30pm, I see they have the truck in the bay, but they are working under the hood. So, I say, I really wanted you guys to priorities the trailer wiring unless you think you can get it all done by the time you close. I'm then told that they don't do trailer plug wiring and really don't do much diesel work either and that they didn't think my truck had a filter or maybe it had an inline one that someone had removed. They actually tried to convince me that my 7.3 liter Ford diesel didn't have a fuel filter. It took me a 5 second google search to figure out where the fuel filter sat... right on top of the middle of the engine, under a cover. If it was a snake, it would of bit them. OK, so they are not familiar with diesels. But, if they don't do work on diesels and don't do trailer plugs why book an appointment for the work. I could of found somewhere else. Even if they would of told me that when I dropped my truck off in the AM, I would of had some time to react to the debacle. I was left at 5pm on Thursday scrambling to find a capable shop to do the work on Friday morning. Why wait until 30 minutes before you close to drop this bomb on me? They literally acted like this was just the way it goes. Well... I guess it is at Point S in Keizer. And, that is also why I'm leaving this review. Unprofessional, incompetent, unconcerned with the customer's experience... take your pick. They all fit. So, here's my warning/advice to everyone who will listen... go ahead and buy your tires from Point S but take the time to find some other place to have your mechanical/electrical work done.

When: Monday May 13th 8:30 am…read more Service team of Jordan, Daniel and Benjamin were great. They were professional, courteous and thorough in their work in getting my oil and transmission fluid changed. For added value, I had a 20% off coupon in hand for filling a previous on-line survey from a previous visit. Tip: go ahead and answer that quick 2-minute survey and save yourself 20% off on your next visit.

They helped me locate the fuse box to troubleshoot an issue I had. They offered me all the services…read morewith a smile but didn't make me feel bad for not doing anything besides the oil change. They helped me reset the light. Fast. Friendly. Thank you!

I came in for an oil change to a new vehicle we bought…read more I drove up and the mechanic said that my engine heat hit him in the face and it was very hot. He recommended that I do a radiator service to address this. :) My temperature gage was fine. He then told me I had gold flakes in my brake fluid and recommended changing the brake fluid. I'll check my fluid tomorrow but I'm assuming he made this up also. Just offer a service and knowledge when needed without coercing people into purchasing products. Making up things to sell a service has always really rubbed me the wrong way. Just be honest. Would not recommend. I went to Valvoline later on that week in Woodburn, OR for another vehicle. Very impressed. Service was much better, the tech gave me valuable and solid information on my cars 4 wheel drive system (which I requested), etc. Go there instead!

This Jiffy Lube is tops and I have been to a lot of them. My…read morewife and I both wet to get oil changes on our cars. Mine was a fleet car, and my wife was the family car. Billy was great getting us set up and he didn't even get flustered when my fleet card was balking a little. Billy was great with all of the customers and put a smile on everyone's face. This is my Jiffy Lube for all my needs.

This is without a doubt the best Automotive repair shop in Salem. A couple of years ago my…read moredaughter had totaled her car and was looking for a replacement vehicle. Russ was selling a car and after looking she bought it and has loved it since. At the time my wife and I were having a few minor problems with our two cars but did not have them repaired because after a few bad experiences elsewhere in Salem. We decided to bring them here and boy what a difference. The communication was great, the prices were reasonable, and repairs were done in a timely manner. We will never go anywhere else for repairs to our vehicles. I Highly recommend Parker Electric.

OMG In my 65 years of life I have never been so disrespected as I was here by the owner Russ. I…read morehave never written a complaint about any business .I feel obligated to warn others stay away This guy stopped when the job was not done I don't know why but didn't put my van back together back up battery interior lights etc. Called my vehicle a box of shit these people used to have a good reputation no more he needs to retire I won't even go back to pick up battery WARNING STAY AWAY

You only know a business by how they do when things go wrong…read more So I was upset. And honestly they made It right. ( s/o to Muhammad) My wife went to get alignment They did my alignment and after the fact Never mentioned "it wasn't straight " or I need Ball joints replaced for the alignment in order to make it straight They just let my wife go and never told us I didn't notice until when she back home I looked at the alignment sheet and it wasn't straight? Well I called them back saying I was mad at the situation and not them. I don't want to pay for 2 alignments with them because I didn't know I needed to fix a part first, otherwise I would have. They should've told me before charging me with a partial alignment and letting me go. I called and spoke to Muhammad and he understood my situation said next one is free. And then he even called back right after and said he's just give a refund and I can come back if I'd like or wherever if I want to. I appreciate that a lot. I wish more places were like that. That matters most. Thanks for caring about people and not trying to screw others over. After I fix my part I will be back !

Called around to get prices. They were the most fair. Repairs were done quickly and well.read more

So let me start by saying I travel from Vancouver to Salem only because my momma is a regular at…read morethis place and insist on building a relationship. I made an appointment to come down after 23 hrs of being up and no sleep and working a 9 hr shift in Vancouver. I show up for my appointment I give them the keys informed them I had to be back to Vancouver for another 9 hr shift so needed it fixed today. 4 hrs later I am told the suspension evaluation was done. I'm thinking come again the what was done? Nothing not a damn thing was done at all 5 hrs no work no results except you did achieve showing me your incompetence arrogance and attitude and the relationship you earned was my back side. Respect is earned with me. I am not my mother I will call you out when you fuck up if you don't like that get offended by that. Solution is do your damn jobs show me results!!! My time is money and my time is valuable I don't appreciate when it's wasted All in all this location is not on top of their shit and they gave me a whatever attitude and basically a middle finger and here is your keys. I read people for a living and I'm very street smart. I'm very disappointed that I left an entire day with 0 results. I don't care how nice you are I want results I pay for result and any money given to you I expect a simple standard of results. You failed to meet the most basic standards of any shop who work on cars and the attitude in your service was distasteful and arrogant. I expect better from you especially when my family speaks so highly of you for having such quality experience.

I use the CarAdvise app to do business with Firestone, since they work with Instacart to give their…read moregig workers a deeper discount on car services to save money. I took my vehicle in and wanted a oil change and a tire rotation and was not satisfied. I am 99.9% positive that the tire rotation was not done. I have a front wheel drive car and my tires in the front have more wear on them of course, then the back and I get the car back and they look absolutely the same. Their complimentary inspection was not correct either. I know one of my lights is out on the car and they said it was fine. They also tried to sell me a air filter and I know I don't need one. I don't feel like I can trust this company again. I will take my chances elsewhere next time.

If you're like me, you always kind of dread doing any automobile service, whether it be an oil…read morechange, new tires, or bigger stuff like engine repair. But when I go to Stayton Tire, I don't have to worry. I know I'm getting a great deal with great service by knowledgeable, friendly technicians. On my latest excursion, I got two new tires on the front of my car. The tech, Mike, moved one of the old tires to the back to replace a tire that was in worse condition. Now that's what I call good customer service.

Cory, Mike and the mechanics are best in class. I usually have a lot of questions about different…read moretopics about my vehicles. These guys spend the time, answer my questions and are true professionals. All the work performed to my cars have been great. This is the place to go for tires or automotive needs. They will treat you good!

I bought my 2005 z71 tahoe .. the experience was no hassle no pressure and so easy. We were in and…read moreout with in 30 minutes.. I will deffinetly do buisness with them again!

After a long day of dealing with shady car salesmen who made me feel like I needed to shower after…read morethe guy's at Drew's were great. They were up front with us from the begining and made the whole process easy. My husband loves his car! Next time skip the snakes on McLaughlin and 82nd and take the time to drive out to Salem and Drew's.