Well, Conner, a sales rep went beyond expectations. I am a senior. Yesterday (9/22/26) Connor…read morehelped me concerning my navigation app on my Subaru that I purchased in Fresno, CA. I am housesitting friend's home in Salem who are on vacation. Needless to say, I need my navigation to work. Conner is gracious & extremely helpful. He had me up & going in about 1-2 minutes. I cannot recommend Conner enough. Restores my faith concerning kindness. Thank you Conner for helping me. If I was blessed to live in Salem, I'd definitely purchase my next Subaru from Conner. Forever grateful, Christine (Chris) Lytle

Just bought a really nice used 2023 Toyota Camry with just 16K miles on it this weekend. So far…read moreit's great car. They were easy to deal with and had a great experience with Anthony. Only time will tell on the car but Camry's last forever.

Honest and Straight Forward…read more From the very beginning, Kaleb and Marcos were willing to work with us on our first large purchase as a married couple! We were able to negotiate a reasonable price on a 2024 Chevrolet Trax and drive it away the same day with a sparkling wash job and a tank full of gas. Jacob was over the top in customer service. He was more than friendly and professional through servicing our new Trax when applying the ceramic coating plus installing the cargo mat and luggage racks. A great, big thank you to all these guys for the best experience at a car dealership (of which we had poor customer service at multiple dealerships before making the trip to Capitol Chevrolet). If shopping for a new vehicle, go to Capitol Chevrolet Cadillac first to save yourself time and money!

Bad customer service from the service department starting with the service Manager Aaron. I have…read morebeen in and out of the service department dealing with a malfunction brake pad sensor. I have left 5 voicemails for Aaron but till this day he has not responded back. I called back in August many many times. The service at this location is horrible, I will definitely not take my suv to get serviced at this location. It seems as if service techs are being lazy and not doing their jobs. The service specialist that assisted me at the time said they couldn't do anything and all I could do is turn off the notifications that my car keep alerting me because they weren't able to fix the malfunction of the sensor. Capital Chevrolet service department struggles and obviously doesn't have the capacity to detect issues in customers Vehicles. It's a waist of customers time. I contacted GMC and I was referred to Power Buick GMC on Market Street instead. Power Buick GMC was able to diagnose the problem without any hesitation and ordered the part without going through any hassle.

Don't purchase an extended warranty there. I started to…read moreexplain on this platform but my explanation just was too damn lengthy. So if purchase an extended warranty be sure and get a hard copy of the contract in writing in your hand right then and there. And make sure the warranty company's name and address is on that copy.

Amazingly smooth and easy process. We drive on the lot told Cayleigh M what we were looking for and…read moreshe has it for us. I recommend this lot for their inventory and service.

Acura Service review. I have had my Acura TLX serviced here since 2019. I cannot say enough…read morecompliments for their five star service! Kevin in service is a perfect service many. Immensely knowledgeable and explains everything very patiently. THANK YOU for 7 years of wonderful service.

I recently visited the Acura dealer in Salem to replace my wiper blade motor, and I had a great…read moreexperience. The team was honest, professional, and did an excellent job with the repair. Everything was handled efficiently, and the service was completed as promised. A special thanks to Kevin, the service adviser, who was very helpful and made the whole process smooth and stress-free. He kept me informed and provided excellent customer service. I truly appreciate the honesty and quality of work. I would definitely recommend this dealership to anyone looking for reliable service!

It started with a service appointment for my GMC pickup. As usual got a text the day before asking…read moreif interested in talked to sales while waiting for my vehicle to get serviced. Said sure. Chris Kelley wasn't what I was expecting as a sales Rep. NO hard sell, NO hard push for a sale, NO arrogant attitude. He was just laid back, easy going, polite, nice all around guy. I felt like we just clicked. He asked what I was interested in to replace my pickup. We chatted for a bit, then Chris took the time to show me around ALL the lots at Capitol Auto Group. We stopped kicked a few tires. I saw several rigs of interest... have to laugh at this. One that caught my eye was an orange Jeep the belonged to another customer; it having just been serviced and was waiting for its owner to claim it. Chris told me that that one belonged someone else. LOL! Bummer... oh well. Chris drove back to the Nissan lot where the other rigs were I had an interest in and wanted to test drive. Chris got the keys showed me a Cherry red VW bug, boy was she a Beauty.... cream colored interior, heated leather seats, AC, she had the works and then some. Ened up giving her a pass. Next to the VW has a Jeep Wrangler, thought maybe. Chris already had the keys we took it off the lot. We actually drive it around out on the streets got it up to speed. I asked a few questions, well maybe lot, about the rig. Chris answered my questions i felt honestly. No hedging on any of the answers. Yep you guessed it I fell in love with this baby out on a test drive. We drove back to the Chevy dealership and started the paperwork. Chris made that process sooooo easy and pain free. In short order I was driving this baby home with a smile that hasn't left. If you are interested in buying a new or used rig from Capitol Auto Group find Chris Kelley. He will happily show around let you kick a few tire and get that test drive. You never know, you to may fall in love with your next set of wheels on that test drive. Even now thinking about my experience with Chris puts a smile on my face, he gets a 12 out 10 for a positive rating.

Went with my son, a humble young man who's a vegan, completely eats organic, does yoga, loves his…read moredog, etc..all around cool guy and we were trying to find him a car at Nissan/Capitol Auto Group in Salem, Oregon. My son had been working and saving his money. Then, I'd help him out a bit, too. He found a used Subaru (#1 safety, nice color, great car for dogs, Subaru really supports dogs (pets), etc... and we liked this Subaru at the Nissan/Capitol Auto Group dealership. The car was not even listed on their website and was in the lot of trade-ins (with 75+ other trade-in cars) in a lot behind the Subaru dealership. So, I helped negotiate with finance guy #1 for $15k for this Subaru car and only if he agreed at $15k would we then take the car to an independent mechanic (AJ's Auto who are great guys!) to be mechanically inspected. Finance guy #1 agreed to the $15k and we dropped the car at the AJ's auto mechanic for approx. 4 hours which cost my son $170.00. Later in the evening, we picked the car up from the AJ's auto and drove the Subaru back over to Nissan/Capitol Auto Group dealership. My son really excited thinking he'd be driving his car home that evening, his 1st good decent car with good safety and was mechanically good...a car he would be using for several years to drive back and forth to work (Amazon) while he continued his college (studying Ayurvedic Medicine as he says, so he might help others in the world) Upon arriving at the Nissan/Capitol Auto Group dealership were met with finance guy #2 (no idea where finance guy # 1 was) and finance guy # 2 says to us that the price of the Subaru was now $17,500.00 and not the $15,000.00 originally agreed upon and that had been earlier negotiated. Increasing the price by $2500.00. Smh! WTH! I was livid! My son's spirit now broke. I spoke loudly telling the finance guy #2, that he should be ashamed of himself and what a terrible shady thing to do to this kid! I continued to tell finance guy #2 that not only did my son waste his time at the Nissan dealership/Capitol Auto Group, that the dealership lied and my son was now out his $170.00 auto inspection that he paid. (They finally reimbursed my son the $170.00) So, while we still haven't found my son a solid and dependable car, I'm telling this story so you all can be aware of the extremely shady practices of Capitol Auto Group and their dealerships. No integrity whatsoever. I will not now or ever be recommending any dealership owned by Capitol Auto Group and certainly never recommending the Nissan dealership in Salem, Oregon. their website says, Hard lesson learned for us at 100%...

The salesperson who helped me, Jason, was extremely kind, helpful, & pleasant. I came in with a…read moreloan through my credit union, and they began giving me problems, but Jason handled it like a pro and had me leaving with a better deal than I came in with. This was my first time purchasing a car from a dealership and he made it a simple experience! Thank you Jason :)

Such a great place to do business with! Jim and Lee are such nice people! They gave me a great…read moredeal on my Range Rover!! The car is amazing. I love my car!!! Jim had me do a warranty and it cost like very little per month. I have no worries if something goes wrong. My car was pre inspected by a service place so when I bought the car, I wasn't really worried at all!!! Didn't take a long time to get my deal done, Jim was really thorough with the paper work, so I was done with everything in like 40 to 45 minutes. As soon as I picked the car I wanted to buy, Jim had the paper work printed and done so fast!!!! These guys are so nice. I would recommend anyone and everyone to this business. Very honest people!!!!!!

I'm very impressed by the service at Skyline Ford. They kept me updated and my car was ready 4…read moredays earlier than they thought. I would definitely recommend this dealership.. Also thanks to Art for such a good job on my car.

I recently purchased a 2019 Ford XLT 4WD F150 from your dealership and had an unbelievable…read moreexperience. I recently moved from Oakland CA to Salem OR and was treated like family. My Sales representative was Brando. Lemont. He was totally professional and knowledgeable about the purchase and was patient in answering all our questions about the vehicle we purchased. Our experience was a 10 plus here and I will be a customer for life. I will be sure to recommend this dealership to everyone I know and meet. I have a 2011 Ford Fusion SEL that I will trust this dealership. I love my new purchase and I love Skyline Ford Keizer. Thank You Brandon Lemont and Sales manager Jack for making this happen. All the Best Donald and Kristina Mason 5575 Woodside Drive SE #63 ?Salem Oregon 97306 925 300-8405

It is like buying a used car from your neighbor…read more Car sales redefined... it is. This is how car sales should have always been, but only Bryan is doing that. 5 months ago I bought from Brayan a used Nissan Leaf 2013. -. First time doing business with Bryan. -. Without looking the car in person. -. With a delivery on a trailer to the door by Bryan, from Oregon to Washington. -. With all the papers done. -. First time meeting Bryan in person only at the delivery drop off. *. Why I bought the car from another state? Because I was looking for a Red Nissan Leaf SV or SL, 2013 or younger with Tan interior - and those are relatively hard to find. Good Luck Bryan !!!

In the late summer of 2019, I bought a Subaru Forester from Bryan at Dash Auto Sales. I had such a…read moregood experience that I came back to Bryan in October of 2023, when a family member needed a quality vehicle. We ended up buying a BMW 3-series wagon. I immediately drove the BMW to the recipient's home, 500 miles away, with no problems. I've taken the Subaru around the country in the last 4 years with similar luck. Bryan is a skillful negotiator but he's never dishonest. He's passionate about serving his customers and he makes every transaction a work of art. If you're in the Willamette Valley and you need a quality ride at a fair price, I'd encourage you to consider his business very carefully.