Very friendly staff. Manager addresses customers needs and concerns. Highly recommend for all your…read morelube and tire needs.

If I could find my old review I would go back and change it and add to the story, but since I can't…read moreI will start a new one. Today Jacob and the team got me all fixed up and back on the road! After my last review and getting a phone message from Jacob, I took the car back over and let them check it out to see if they could figure out why my car was still shaking, and to get the tire with the screw in the sidewall replaced. They stood by the tire warranty and pro-rated me out some tires and got me out of there with four new tires for an amazingly reasonable price- and come to find out, I do not have bent wheels as I was previously told, and today my car finally once again drives like should. So Im not sure what was going on over there before. but it doesn't matter because today they got me all fixed up, and Jacob was awesome taking care of everything. THANK YOU!

2 hours to get tires I bought at swab's rotated. New customers spending money today getting seen…read morebefore me. frustrating

Jiffy lube in Dallas, Oregon is good at racking up your bill. I finally said STOP! Oil change and…read morefilter $114.00. They wanted to do transmission flush. This is a brand new car. I will stick with my mechanic that does my oil change for $80.00 ! I do say they were Freaky fast!

I went to Jiffy Lube yesterday to have my tire valve changed for it had a tear and when I touched…read moreit it would leak air, when I got there this guy named "Dean" (Who seems a little off mentality) proceeded to changed the bad valve as he exposed it the valve had a sensor on it, the next thing I see is that he tore the sensor off instead of removing it properly and destroyed it and he just put a normal valve without the sensor. There was nothing wrong with my sensor and all he had to do was to unscrew it and put it aside and then change the valve. When I went back and spoke to the person in charge. He contradicted me by saying that I wanted a simple valve and didn't care about the sensor. How could I not care about a 2018 Ford Fusion hybrid tire sensor?!! And he said that if I would bring the car for him to see if the sensor was not attached by a small screw, he would charge me. (No need, here's the picture of the actual valve) No professionalism whatsoever, and they like to get argumentative.

Sal does good work. He's honest and his prices are fair. He also has a good personality and I…read morelike him. I've been taking my car to him for years. I would definitely recommend him.

Sal is knowledgeable, honest and fair in his pricing. We will travel across town to have him…read moreservice our vehicles- well worth it to go to someone we can fully trust. I recommend Sal's work and integrity highly!

I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it

Hands down best customer service I have had from any auto shop!…read moreThey will get u in asap, in between appointments, to get u back on the road with as little cost and time possible. I have a Lifesaver device and anytime I need it recalibrated, especially when I only have a few days to get it done and no appointments are available in the next two weeks, Ever! I call them and they get me in that day, rcal it, and I'm on my way. they have been awesome time and time again. So I got to give it up for them to always serve their customers like a "Special client" love em! I highly recommend them!

Very courteous, very informed, took the time with me and didn't rush through he was talking about.read more

I chose to go to Doc Brown's because of his mission statement about not wanting to overcharge…read morepeople who don't know much about cars, and for the awesome reviews in Yelp. I got better service than I've ever received anywhere! I had gotten stuck over night in Salem due to car issues and had found him in Yelp the next morning. I did have to call many times, but Doc is a husband and wife operation, so they are busy. However, he called me back and fit me into his schedule, problem solved my bent hood and pushed-in front of my car, and gave me super helpful advice on topping the oil in my very old car. My dad had followed me out to Doc's garage because I wasn't sure my car would make it, and we listened to what Doc was telling me. Dad said I had received such great service and was fortunate to have such an experienced mechanic take the time to explain what was going on with my car. I'm a little embarrassed to say, I didn't know that many old cars need to be topped with oil between the 3,000 miles mark. That explained the sound my car was making and how it felt driving. Though I was embarrassed, I never felt talked down to by Doc. (Ladies, take your car here!) The other problem with my car was that I had gotten into a fender bender on my way to Salem and was unable to unlatch my hood. We left Doc's for an hour and came back after receiving his call. Doc had somehow managed to smooth the hood and get it to unlatch and latch again. This was amazing because the problem wasn't just with my hood, but with the whole front of my car. It had been pushed in 3 or more inches pinching the radiator. What Doc charged for his work was so reasonable, I was dismayed. I would drive from Portland to Keizer to have Doc work on my car. He was great.

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.