My truck was very well taken care of at The Car Doctor. The diagnosis was very quick and and the…read morerepairs were finished quickly and completely. They took pride in providing me with great service. I would definitely recommend them. Give em a call

I got my car towed to get fixed because I ran out of gas I thought it was broken and they charged…read moreme 2,000 dollars for the fuel sensor they supposedly fixed and now it doesn't work I fill up my gas and it doesn't read how much I have and it's just at empty and they messed up my fuel olace to put the pump in because when I fill up gas it just spits out of not slowly they messed up the only thing I needed was gas this place is the worst place ever 2000 to break my car

Took my Jeep in for an EVAP issue. They were able to find the issue in under an hour, call me with…read morea quote. Then when it was time to pick up the Jeep, they were able to be cheaper than the quote. I highly recommend them!

This is the best place to take your vehicle. Professional and honest. The crew all gets along…read more Great location ! Great appearance of their shop. If you have any questions after your repair just stop. They are very nice. They communicate extremely well. You don't feel back stabbed after you leave. It doesn't get any better then them. Judy Ann

Very friendly staff. Manager addresses customers needs and concerns. Highly recommend for all your…read morelube and tire needs.

2 hours to get tires I bought at swab's rotated. New customers spending money today getting seen…read morebefore me. frustrating

Les Schwab saved the day. I went in with a tire pressure icon, and a red triangle icon. I asked if…read morethey could do a comprehensive check of my car, and they did so right away. Nick, the service representative, was very knowledgeable and communicated the issues in a intelligible manner to a lay person. I highly recommend this location!

The guys checked everything out ... gave good suggestions..recommendations.... Ensure everything…read morechecked out to.. the crew seem to have good communications‼

This Jiffy Lube did permanent damage to my engine during a routine oil change…read more 2 weeks after the oil change it began making a horrible noise. I checked my oil, totally empty. I stopped driving it immediately, refilled the oil, and towed it to my trusted mechanic. My mechanic stated jiffy lube replaced the drain plug with an incorrect part, resulting in the incorrect plug not being flush against the oil pan and all of the oil being drained from my engine- there was permanent damage done to the internal parts of the engine as a result and a new engine was recommended. When I notified Jiffy Lube, they took my car without my consent and took it back to their shop. I notified them I wanted my car towed immediately to my residence and gave them the address. Jiffy Lube employees arrived driving my car arguing with me about the situation, stating any further corporate complaints would return to him and I would have to deal with him directly. I didn't feel safe and now don't have a reliable vehicle. I have spent over $1000 in rental car fees. These men now know where I live. It's scary. The car had been running well prior to this event. It had no oil leaks and received routine maintenance from my trusted mechanic. Highly recommend not taking a vehicle to this location.

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it

Came the next day gave me exact paperwork needed . It was a easy experience all in allread more

Hands down best customer service I have had from any auto shop!…read moreThey will get u in asap, in between appointments, to get u back on the road with as little cost and time possible. I have a Lifesaver device and anytime I need it recalibrated, especially when I only have a few days to get it done and no appointments are available in the next two weeks, Ever! I call them and they get me in that day, rcal it, and I'm on my way. they have been awesome time and time again. So I got to give it up for them to always serve their customers like a "Special client" love em! I highly recommend them!

Very courteous, very informed, took the time with me and didn't rush through he was talking about.read more

I chose to go to Doc Brown's because of his mission statement about not wanting to overcharge…read morepeople who don't know much about cars, and for the awesome reviews in Yelp. I got better service than I've ever received anywhere! I had gotten stuck over night in Salem due to car issues and had found him in Yelp the next morning. I did have to call many times, but Doc is a husband and wife operation, so they are busy. However, he called me back and fit me into his schedule, problem solved my bent hood and pushed-in front of my car, and gave me super helpful advice on topping the oil in my very old car. My dad had followed me out to Doc's garage because I wasn't sure my car would make it, and we listened to what Doc was telling me. Dad said I had received such great service and was fortunate to have such an experienced mechanic take the time to explain what was going on with my car. I'm a little embarrassed to say, I didn't know that many old cars need to be topped with oil between the 3,000 miles mark. That explained the sound my car was making and how it felt driving. Though I was embarrassed, I never felt talked down to by Doc. (Ladies, take your car here!) The other problem with my car was that I had gotten into a fender bender on my way to Salem and was unable to unlatch my hood. We left Doc's for an hour and came back after receiving his call. Doc had somehow managed to smooth the hood and get it to unlatch and latch again. This was amazing because the problem wasn't just with my hood, but with the whole front of my car. It had been pushed in 3 or more inches pinching the radiator. What Doc charged for his work was so reasonable, I was dismayed. I would drive from Portland to Keizer to have Doc work on my car. He was great.

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.

Pretty bad when a customer shows up to get tires switched for one price and then says no it was…read moreactually more. In front of the employee that actually said it was the cheaper price and who did it for the cheaper price in the past. Then the employee was very very rude to my husband. We won't go back there ever again and will not suggest anyone else does. This isn't the first issue we have had there but decided to overlook it til now!!!!

I myself was involved in tire business wholesale and retail. The service I have received here is…read morespot on. The guys greet me in parking lot with a smile. Prices and service is outstanding.