Won't be getting my tires here any longer. Was going to buy four new tires and asked if they would be willing to give me an alignment for this since I'm buying 4 new ones they said no, asked maybe if there's a possibility for a discount and still said no and that it's a separate cost. Les Schwab is willing to lose money on 4 tires for a cost of an alignment. Will be going to Costco for now- read more

Their service never disappoints! No matter which location I have gone too so far, I got my car towed at this location in washington sq with a flat. Went in the next morning, and was helped by a really friendly girl! I didn't get her name, but she got me in and checked me out as well, she remembered who I was when i came back after work! (bonus points) but throughout the service, they called me with updates and what i would like to do with the tires as they were no good. I asked if they could put my spare on for the time being as I figure it out with my dad. But all and all, service was amazing! Not only that, they gave me back the tire and hub cap IN A BAG and placed where my spare would be! like walmart ain't got nothing on that! They care about their customers and their belongings. 10/10 read more

I was provided amazing service by Jackson S. and Alison at this location. I made an appointment, and Alison checked me in when I arrived, and was very knowledgeable, friendly, and informative for options and costs. Jackson was the individual who worked on my vehicle and he was very professional, fast, and got everything done perfect perfectly. I highly recommend this tire center for any tire repair needs. The service and experience that Allison and Jackson provided me will keep me coming back as a repeat customer due to how awesome they both were. Thanks again Alison, Jackson, and team! read more

I ran over a gigantic screw with my new(ish) car, and I called them damn near in tears. Late to my job, new vehicle, just trying to survive... female who answered the phone was so very kind. She told me come in, take a look at it, most times they can patch the tire. I showed up hoping for just a patch, and lo and behold they were able my patch my tire. No charge! They mentioned to keep their business in mind when I shop for new tires, and I absolutely will. Thank you for the kind words when I needed them and the help on such a short notice. read more

I brought my car in because the master warning light sometimes comes on. I was just looking for a quick inspection to see what might be causing it and whether the shop could help me fix it. Unfortunately, the attendant didn't offer any help and didn't even perform a basic inspection. Instead, he told me to Google the problem or go buy an owner's manual, and kept saying I should figure it out myself I understand that not every shop can fix every problem, but I expected at least a basic check. read more

I got my battery here. Honestly, it is a bit cheaper at Costco, but I came here for the service. It's really hard to get the guys at Costco to answer any questions. I know they're busy, but they just ignore you while you're standing outside the garage. Here there was a bit of a wait, but they acknowledged me. So I basically paid extra for the more attentive treatment, but also at Costco they sell you the battery, they don't install it, not that it's hard to put in. And the warranty is better at Les Schwab too. But if you need to use the warranty, then you got a bad battery. read more

Drove up from Arizona with brand new tires installed by the Honda dealer and noticed shimmying in the steering as soon as we hit 65mph. Called ahead to Portland and made an appoint with another tire dealer, but when we called Les Schwab they told us to come in first thing in the morning after our arrival and they could take care of us. Had to wait about an hour due to their other appointments, but they balanced the front tires and found a spot where a tire was out of round. Good job on the diagnosis. I appreciate them getting me in on short notice, it saved us a lost day waiting for an appointment. Great service, and they have a nice waiting area with seating, free coffee, etc. read more

Les Schwab Tire Center - Spacious waiting area - Tires Near Me - Tigard, Oregon

Went in for brake check, was told I would get a call before work started as they had to check on parts. When I called to say don't start they already had??? Overpriced, terrible service, told I don't know what happened in a conversation I had, wow. Gaslit, overcharged and treated like I'm an idiot all in one day. Les Schwab used to be good, not anymore. Call around, find someone with reasonable rates who won't treat you like crap. read more

I went to get my tires replaced at the instruction of Mini Cooper and when I arrived a young man came out to greet me asking what I needed. Once I told him I needed new tires and he looked at all of them he told me that, "In good conscience sir, I can't offer you new tires. They will easily make it until next year." To me, that act of genuine professionalism is why I will always go to Les Schwab. It's the simple things like this that give me confidence in this company. Thank you for your honesty, young man. read more

I took my car in to get the breaks checked, as my husband and I noticed that the pedal was putting up a lot of resistance when pressed. After their first diagnostic,  the young man who looked at my car said it needed a break fluid flush and it would be $126, But they didn't have time that day, so we scheduled it for a few days out. we showed up to our appointment on time, and they said it would be an hour. After an hour, they called, and I spoke to the manager, who said the flush wouldn't fix the problem. now it needed a flush and a whole new break pump. and it was going to cost $129 for the flush and $741 for the break pump (since the part was $200 and they said it would take 4 hours of labor because it's soooo hard). So, about $870 altogether. And they hadn't even done anything to the car yet. Well, I took my car home and did NOT let them do anything to my car. My dad, an old car guy, took a quick look at it and said it needed a new rubber grommet and valve. The parts only cost about $15 and it took him less than 5 minutes to replace the parts.  The breaks work perfectly now. There was nothing wrong with the fluid or break pump. So Buyer Beware. These people will definitely try to scam you. It's a shame because there used to be a manager at this location named Tim Arron, and he had so much integrity. He even opened the store on a Sunday once to replace a flat tire I got that morning. But he's retired, and this current store manager seems to think that morals are paintings on walls and scruples are money in Russia. No integrity at all.  Seriously, he wanted to charge me $876 for $10 worth of parts and 5 minutes of work by lying and saying it was a worse problem than it was. One star. Do not recommend. read more

I noticed my front tire was low. Dropped by Les Schwab to check it out. I was met by professional individuals. They told me that the tire was not safe to drive on, even though it was after 4:00 they took the time to check out my tire and repair it. I would highly recommend this store. It was clean and all the personnel are supportive and professional. They helped me with the front door as I have a walker then assisted me with putting it in my trunk. It was a good value for the service. read more

Schwab sent me an email reminder to have my tires rotated, among other options. I really like this service, as I might not think to have these things done on a regular basis. I made a simple app't online, checking all the things they should look at. When I arrived, the service rep behind the counter greeted me & asked how many miles I currently had on the car. I told him & he pointed out that I needed to drive at least 2,000 more miles before my car would need anything new. He could have easily told me it needed all kinds of things! But instead he was honest. I love Les Schwab and have for at least 30 or maybe even 40 years. It's the only place I buy tires AND they even put air in my wheelbarrow tire each year! The staff at the Greenburg Rd, Tigard location are all particularly friendly, efficient & helpful. I will be back. read more

service was done quickly and i phoned ahead to explain the symptoms and my assumptions on the problem to be solved and felt heard. got the rear brakes completed quickly. they were nice overall. my experience at this location was better than other locations. read more

I've had several flat tires over the course of 2020 and I've come to this Les Schwab each time. Most notably I had my engine light come on while I was on my way to being the car in. When that happened I asked if they could check that as well and the technician checking me in checked my oil and I was completely out. He said if I brought in a quart they'd fill it for me. It turned out something wasn't sealed properly with my last oil change and I was just leaking oil so I grabbed a quart and as promised they filled it up for me when I went to pick up my car. I appreciate that EVERY time I go to Les Schwab, they're kind, efficient and my car is ALWAYS ready before it was promised and sometimes quite quickly! I appreciate that they will give you recommendations for anything they see that could be repaired or updated or replaced but they NEVER do a poor quality job on your FREE flat repair if you don't buy anything else. That's what makes them trustworthy to me and what will make me go back and spend money there because I feel like they're honest. As far as COVID measures, you're required to wear a mask and socially distance. I felt safe and respected by the staff AND other patrons. read more

My son and I were headed to the coast for a long weekend when my tire pressure light came on. We didn't have an appointment so I was worried about the wait, but they fit us in after only waiting about an hour, which I thought was great considering we didn't have an appointment, they were slammed, and we got there right at the noon lunch hour. Turns out the tire was extremely low, and I had a nail in it. I'm leasing the car and only have a few months left on it and was concerned they were going to try to sell me new tires because a previous auto shop had told me that I needed 4 new ones. They did not. In fact, they didn't even suggest it. They just patched up the tire and we were on our way. No charge even though they were the tires that came on the SUV and I hadn't purchased them there. I'm now a loyal customer for life. Can't recommend Pablo and team highly enough! read more

I got a flat the day before I needed my car to go out of town. My tires were already aging, so I figured i'd replace them. Normally, I would have gone to Costco, but they didn't have my tires available on such short notice. I was calling around, and this location told me they could have my tires replaced within a few hours. I got a ride to work while my partner had my car towed. She was there for 6 hours. About every hour, I got a phone call with some new recommendation - first it was siping, later it was brakes, rotors, and struts. The technician couldn't be bothered to have a quote ready, so when I asked "what does that cost?" they had to go and called me back an hour or two later. I told them the first time they called that my partner was sitting in the lobby, but they continued to call me anyways. The same thing happened when they told me that my TPMS sensor wasn't working. Who calls a customer to recommend or quote something without having a price ready? When they finally did have my vehicle ready, it was returned missing two lugs nuts and the center cap. On top of that, the same wheel was making a horrid screeching sound at a certain point in the wheel's rotation. That noise didn't change in pitch when the brakes were applied. When I brought my car back, the guy at the counter interrupted me before I could finish explaining what was going on and was immediately dismissive, blaming the sound on the fact that I didn't have them replace my brakes. I left the car with them that morning to take another look at. When they got back to me, they said that the original technician had measured my brakes at 6mm but that they were actually metal-on-metal and that I needed to replace them. I had to press further to even get them to put back my missing lug nuts. The manager I spoke with at pickup told me that they'd get me a new center cap, and said that they would be in touch when my TPMS sensor arrived and cover installation as part of the already paid labor. During that interaction, I overheard another employee recommending brakes, struts, and rotors to another customer. When I mentioned this to my partner, she recalled having heard the same recommendations being made to other customers when she first dropped the car off, and again when she was paying for the completed work. We got the car to our trusted mechanic who found that the struts were dry, the rotors were in acceptable condition, and the brakes were getting close to needing replacement but one of them was not seated correctly - which caused the scraping noise. I never did hear back about my center cap or the TPMS sensor. read more

Les Schwab Tire Center - Tires Near Me - Tigard, Oregon

My daughter took her car in because brakes were having an issue. Schwab did a brake inspection and told her that the brake fluid needed to be flushed ($129.00). She returned the next day to have that done. The manager told her that the mechanic that told her fluid flush was wrong and that she needed a new power brake booster installed and the cost would be $741.00 (200 for part, 540 for labor). While she was waiting for them to take her car in she called me on the phone and told me about the situation. I told her to get her keys and leave. And to bring the car to me so I could look at it. It literally took me 5 minutes to look at the check valve on the brake booster and see that the grommet holding it in was split causing a vacuum leak and the check valve itself was bad. After getting the parts it took me 2 minutes to install them. It cost me $15. I am disgusted that they would charge my daughter $750 for a $15 fix. Like I said it took me 5 minutes to diagnose the issue. Needless to say she won't be taking her car into a Les Schwab ever again. I quit using Les Schwab years ago. read more

the brakes will be ridiculously expensive. $728 for rear brakes, Subaru, 54k miles. They replace the calipers which doubles the price and is really a rare need (according to every mechanic I've talked to and having put 2 million miles on cars). Nice folks, but the policy of "always" (their words) replacing the calipers is bad policy and ridiculously expensive. read more

Pretty much your run of the mill Les Schwab, which is mostly a good thing. The staff is always friendly, and attentive. The shop is clean. There is free coffee, popcorn, and magazines available for the costumers. Many services are free, patching tires, having my studded tires put on, or taken off. One time I was in for 30 minutes, this time 2 hours. The wait times definitely vary on a day to day basis. Come prepared for a long wait, just in case. Also, you can walk around the block to mall to get coffee, or do some shopping. read more

Les Schwab Tire Center - Waiting area - Tires Near Me - Tigard, Oregon

Worst service I've had at this place. Told me 1 1/2 hours I said ok not much I can do. 2.5 hours later and they say my vehicle is next to be worked on. Then two more cars pull in before mine. Once mine was in there it took them 15 minutes. Why someone could drive to my place and give me air but couldn't pull my car in for 15 minutes to get me back one the round. 3 hours later and I get a plug and air. When I thanked the crew they ignored me. I don't know what happened to Les Schwab but this is the last time I come here. read more

My friend took his 2009 Ford Focus in for tires and alignment. He was told that he needed left control arm and inner and outer tie rods with a price of $700. They told him it was so bad that they couldn't do the alignment without replacing them. I am a retired certified master technician with over 30 years of experience. He called me and asked my advice. We took it to Gearhead Garage in Tigard, where you rent a lift to work on your own car. I looked over the steering and found no loose components or any other problems. I ran my own 5 bay repair shop for 11 years, and nothing disgusts me more than dishonesty by repair shops. Guys like this give a bad name to all of the hard-working, honest professionals in the field. There are good people out there. Always ask to see the worn or broken parts before authorizing repairs. Photos or videos will do if you are not present at the shop. If they can't offer any substantiation for their claims, take your car somewhere else and get another opinion. read more

Pablo and his team were top notch! My tires were ordered in special and the service was amazing! Wouldn't go anywhere else read more

Les Schwab Tire Center - Tires Near Me - Tigard, Oregon

This place always takes forever. The last two times I've gone they give me a time frame and have gone passed that by much more. Just to get a nail out of my tire which takes like 15-20 minutes to patch took two hours and a half hours to complete. I'm sick of this place wasting my time and giving me BS time frames. Learn to communicate with your customers better and let them know how many people are ahead or what the deal is. It's extremely frustrating to have to go to the counter multiple times asking how long it will take and each time get a different answer then waiting all day. Save yourself peace of mind and find another location. read more

I bought my tires at the Newberg Les Schwab near my home, I work in Tigard. After the tire light came on I went to the shop near my office and waited over an hour for them to even look at the car even though I watched other people pull in after me get serviced and leave. This is the second time this has happened at this location - no communication from the receptionist or anyone else. They are helpful in Newberg, I thought it was useful shopping at a store with many locations. Not. I never felt this way at a Discount Tire. I'll probably not shop here again, there are other choices. Funny how much they spend on TV ads not to provide friendly prompt service in the store. read more

Les Schwab Tire Center - Tires Near Me - Tigard, Oregon

David was so helpful and attentive. I would go back there again. Easy parking, great location and newly remodeled store is always a plus. read more

Amazing experience here. They just gained a client for life. Quick and honest service. The dealership was trying to overcharge me and my gut said get a second opinion on a tire issue. Boy was I right! Always go here first if you can! Thank you!!! read more

Yes, we got the tires we paid for... competitive on price, but service sucks. 2 hours to wait to fix a flat.... I got skipped a few times for new tire sales. I had to got without getting my tires fixed. read more

Love Love Love Less Schwab!!!! OK so I have been a customer for many many years I ahve had tires mounted I've had brakes done and I've had batteries replaced at several different Less Schwab locations each with a great service. Each time I ahve had to have work done it is never a fun time because as usual its never convenient and usually not money bags when it happens. Well this time my experience was for total selfish fun. I have just purchase a new Nissan van for the catering business and I splurged on some hot new wheels. Paul was fantastic with customer service, Due to this being a really not needed purchase (no nail in the tire, no dead battery, no screeching break pads) I was having trouble justifying the purchase. Paul went out looked at the rubber on the new van came back showed me some options. 600.00 to 900.00 ok I said and just couldn't pull the trigger. well short story I came back 2 more times and he gladly showed me options each time smiles and laughing all the time knowing I was having trouble making the decision. Well he was cool and so was I and Now i'm even cooler......came back did the deal and now look at me lookin gooooooood Thanks Paul you rock! read more

Les Schwab Tire Center - Tires Near Me - Tigard, Oregon

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The folks here went out of their way to be helpful. That is what Les Schwab is known for and they delivered. I called all over town looking for a set of good, used tires. Paul was happy to go look and make sure they had them for me before I made a drive across town. He was kind enough to hold them overnight for me too. The following day when I had the tires installed, as I was paying I asked about the price. We had a misunderstanding; the price I was asked to pay was higher than the price I remembered being quoted on the phone the day before. Without any difficulty, they adjusted the price for me. What place other than Les Schwab would do that for me? For years Les Schwab has impressed me with its great service. And this recent experience is just another example of what makes LS so great. read more

Beware of the warranties! I purchased brakes from Les Schwab both front and back on a new car of mine. (Upgrade from energy saving to luxury) After 10,000 miles my front brakes are grinding tremendously, went in on a snow day a few weeks ago and guy said I'm under warranty but everything looks good as far as having brake pads but I tried to explain that I am having grinding not squeaking happening. The technician said it is possible to get rocks thrown up in the brakes. Fair enough but he wasn't interested in checking it that day when I dropped off car. He also told me if not no problem you are under warranty. So I leave. A week or so later, I call and explain what the situation is and they said no problem. Bring it in and drop it off and they called to tell me that my brakes are fine and they are not wearing uneven. That squeaking is normal. I tried to explain again that this is not squeaking and that I am definitely getting a lot of grinding. They offered me a discount if I want to change them out for a better brand......... A better brand? So the ones you sold me are not guaranteed? Not guaranteed for my car? Yes but you have plenty of padding on your brakes. Um then why all the grinding? They said they hear no grinding. So I went for a second opinion......... So I found out that yes my pads are wearing uneven on the edge of the pad which is gone and so it grinds. I can easily have my regular mechanic do the job but I have to pay full price when I am supposed to have a guarantee. The warranty is 25,000/3yr at Les Schwab for all brakes is my understanding. So I will follow up with my review after I have to go in and pay for new brakes after 10,000 miles. To be continued........ read more

Once again the lake Oswego Les Schwab was able to help me with my tire problems. Ken is absolutely amazing and the customer service there with everyone is always so attentive. I highly recommend this location specifically!!! read more

Great fast service. Came into the shop wanting to change all 4 tires. Only left changing two because half of them were still great. Easily could have been taken advantage of with me not knowing anything about tires. They were honest , quick and now I feel I can trust them. Thanks :) read more

Excellent service! Made an appointment online to have a new set of tires installed at the Schwab shop on SW Greenburg in Tigard, Oregon. That went well. Check-in and paperwork were quick and easy. Waiting area roomy, comfy, well-lit with lots of windows, and equipped with multiple laptop or phone charging outlets. A digital tv was on in one corner, volume low so as not to blast the room. Tires were installed in a reasonable amount of time. Check-out was admirably fast, the work well-documented. They emphasized the need for strut work to be done with some urgency. (I know the Schwab folks weren't simply trying to upsell me, as a previous auto repair shop had also recommended replacing struts.) I told them I'd think about it. Later in the day I phoned Schwab, asking if I could get it done the same day. They kindly squeezed me into their schedule, and finished the work a half-hour past closing time. My well-worn workhorse of a car runs smoothly now without shimmying or shaking. The strut replacement didn't come cheap, but I was favorably impressed by the efficiency and professionalism of the whole operation. Shout-out to technicians Brennen, Brooklin, and Brandon for courtesy and straight talk! read more

Run away...don't be suckered by their good old boy 'branding': Wow, this is why they went from 5 to 1 star. PROMISED PREMIUM Tires, and Premium service and charged a premium price only to find out I'd been deceived - my $1700 tires are only 1/2 the problem. The other 50% was the attitude I got from the very same Dave mentioned in my 1st review, over asking why one of my 50 thousand mile tires were problematic right from the get go. Within the first month I had them, 1 tire started leaking. I brought it back and they added air, said tire was fine. I wondered if the tire was defective. Throughout the coming months this tire continues to lose air, I ask about nails, bad tires,and get zero help. I ask for a replacement, none. BS upon BS, heaping over the building! One day, said tire goes flat (what????)- and then I find out the EQUIVALENT tires they sold me, and Dave promised they did everything my original tires did - these didn't do - THEY WEREN'T EVER RUN FLATS!!! I go out of my way to tell every single new person, every single friend or acquaintance this story. I bought new tires elsewhere - they were EQUAL to my originals, cost less and they didn't lie or mislead. Don't let yourself get 'schwabbed! read more

Excellent, fast, and safe service. I was able to get an appointment the same day for alignment and was in and out within 40 minutes.

Came in for a puncture in my tire, they fixed it within the hour while I did some Christmas shopping. Called when it was done and I was right out the door for $0! Friendly staff and Gabe was extremely helpful when I hadquestions about tire size, struts, alignment, etc. read more

Everyone is so nice and helpful. Little Kevin went above and beyond while he tagged team my car with Big Kevin! They saved me from an already stressed day! I only go to Les Schwab and this is why. Great service read more

Needed to have a flat tire fixed. Called in advance to reserve a time. They said I didn't have to, just come in. I did. The man at the desk told me it'd take 90 min. I waited there. Room was about 55 degrees, no coffee. After 2 1/2 hours I went to the desk to ask when my car would be ready. Now a woman was there instead of the man. She asked which car. The Fiat. The Jeep? No, the Fiat. Your name? Kim. Richard? No, KIM. She looks it up. 'it'll be right after these three rigs'.. Another hour later.... My car is finally ready. I was told 90 min., not 210. There are 3 to 4 other Les Schwabs within 15 min, but no one suggested I go there. I'm done with Les Schwabs. Next time my tires come from Costco. read more

This place gives me comfort about my tire. Got the tire replaced once and have never been charged for any fixes after. Every time I go here, they're always very nice and get me up and running in no time. Also a plus that it's really close by my workplace. Recommend!!!! read more

My right rear tire had a razor blade and a needle in it. I am mediately came to Les Schwab and they hooked me up in no time with a tire patch on a busy Saturday. I was so impressed! read more