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    Leslie Masood, M.D.

    3.0 (4 reviews)

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    6 years ago

    A truly caring person who wants only the best outcome for her patients. What more could anyone ask of their doctor?

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    Saint Joseph Medical Center

    Saint Joseph Medical Center

    1.9(28 reviews)
    0.1 mi

    My very elderly dad was taken to the St. Joe ER rather than his usual hospital as it was closer to…read morehis home. We heard about bad reviews so we were surprised how well he was treated. He probably went through ER fairly fast as he had a severe breathing issue. He saw plenty of different doctors because he had several issues, the 5th floor nurses were great and helpful to answer our questions. Only issue was communication with the food service - since Dad was on a special diet they sent him wrong stuff a few times. After almost 2 weeks, he recovered enough and got into the rehab wing where he has a big private room and 3 different therapists to keep him busy.

    My wife was admitted last week. Was on the 5th floor. Rudest nurse's I've ever met. Could not get…read morethrough to the nurse's station with out getting hung up on. My wife's room had breakfast, lunch and dinner tray let on counter in room. Had a garbage can next to her head at the side of her bed. We had to ask for her meds versus the nurse coming in when the meds we're to be given. I had to empty the porta potty because they were not. I was worried about my wife eating so I bring lunch for her and when the nurse seen it she cancelled my wife's dinner. What the hell is that about?! The black nurse with an accent was by far the rudest. Write down nurse's name but left on bet table. However, the doctors were great. Thank you , doctors. In the future I will go to hospital in new Lenox.

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    Center For Neurological Diseases

    Center For Neurological Diseases

    1.0(2 reviews)
    2.5 mi

    I work for a law firm - called to get status on records we requested. The receptionist, Cary, was…read moreSUPER RUDE. I'll be working with my case management team to avoid using this clinic for future clients. I can't imagine how they must treat their other patients, extremely concerning.

    My initial visit with the doctor was rushed through. He kept cutting me off whenever I was…read moreanswering his questions. He sent me to get 2 MRI's & a nerve test. I got it all done, and saw him for a follow up appointment. I waited 3 weeks for my appointment only for it to last 4 minutes. Between the first appointment and the last appointment, I received a new insurance. I went from BCBS to Medicaid. Before I saw the doctor for the second appointment, I had asked the receptionist if she could verify my insurance and she said "we don't do that." I said, "okay." Which I know she was lying or just didn't know how to do because I've worked as a receptionist and I've been able to do that. It does depend on the type of office. Spoke to the doctor over the phone for 4 minutes. None of my questions were answered and we didn't get to discuss any of the imaging or nerve test. I waited all week for the doctors office to call me to schedule the follow up appointment like they had in the past and no one called. I finally called today, and I rescheduled. I let the receptionist know that I was unhappy with the 4 minute appointment. Not once was I rude or condescending. She didn't care. But she thought I was attacking her because she said "instead of coming at me with this, you should inform the doctor." I was explaining my frustrations about the terrible 4 minute experience I had. I said to her, "I will let him know but you can also relay this to him." I hung up on her and she called me back only to tell me that I wasn't eligible for Medicaid. That this next visit and the last (the 4 mins) were to be self pay. Somehow magically, they were able to look up eligibility this time but not last time when I asked. This is a terrible terrible office. They're unprofessional and not people friendly at all. Don't come to this office.

    Leslie Masood, M.D. - neurologist - Updated June 2026

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