Staff is always welcoming and truly knows their stuff! When I need something done right, Ritter…read moreLumber is my first stop every time.

Always have help available. Rey friendly and has a good inventory for a small store.read more

We had our pool completed in 2023, and since then we've had ongoing issues that have only gotten…read moreworse over time. After spending over $91,000, this has been extremely disappointing. From the beginning, there were problems with the workmanship. The coping was installed with chipped and cut edges facing the front where everything is visible. It looked unfinished and should have never been installed that way. They ended up replacing the coping, but not because of that it was replaced because the top of the pavers started peeling. When they redid it, they still installed pieces with the cut edges facing outward again. We later learned from another pool company that this is not how it should be done, the edges are supposed to be smooth and properly finished, not left rough and exposed. When they reinstalled the coping, they were cutting it right next to the pool, and all of the debris went directly into the pool. On top of that, the hot tub was installed too low and had to be raised. The biggest problem has been the spray deck. The very first time the coating started peeling, they attempted to patch it, but the color didn't match, so they recoated the entire deck. After that, it began peeling and lifting in multiple areas, and it continues to get worse. This is not a small cosmetic issue. The damage has continued to spread, and more areas are lifting over time. At first, we were blamed for the damage, which didn't make sense given how widespread it was. Later, the project manager acknowledged the issues and said they would be fixed, but that never happened. We didn't ask for anything unreasonable, we just wanted it fixed correctly. We also experienced issues with the pool and spa lights after about a year and a half. When looking into it, we discovered there were installation concerns that raised safety issues, including how the electrical components were set up. Between the decking continuing to fail, the repeated coping issues, the careless installation, and the electrical concerns, this has been extremely frustrating. I originally posted a review, but it is no longer visible, so I am reposting it to share our experience. After sharing my experience, I received legal correspondence regarding my review and had to seek advice on how to respond. I am simply sharing my honest experience as a customer. I strongly recommend doing your research before choosing this company. All we wanted was for them to stand behind their work and make it right.

Great customer service from them all! I thought maybe something was wrong with my pump but Cody…read morewalked me thru fixing it on my own, and he also said if I needed him to schedule a visit he would as well. Thanks to everyone!

Completed our inspection and gave a detailed verbal summary of the report. We received a detailed,…read morehard copy of report that evening. Very thorough and knowledgeable staff.

Friendly company. Very thorough, very detailed. I hight recommend them. The owner called himself…read moreand made sure I understood everything in my report.

I went in needing a single screw and washer. The young man that tried to help me didn't have the…read moreslightest possible amount of knowledge. I had the screw with me which turned out to be 8mm x 20mm fine thread. He picked up a two inch lag bolt and ask if it would work. thought I was being filmed on Candid Camera. I found a hex head bolt that would work and said I needed a washer. He picked out one obviously too small. I said it was too small and he told me to try it anyway. I put it to the opening and he said, Oh, it's too tight. Then I was sure I was getting punked. I got my item and got out of there. I'm not sure if he was just trying to be that ignorant or not. I won't be back unless abs necessary.

Convenient to have a hardware store close by when needed. Sometimes items are overpriced it seems…read morebut it equals out rather than having to drive into Beaumont to get what you're needing. Friendly staff and always willing to help you find what you're looking for.

Great company and very reasonable price. The cleaning techs are very knowledgeable and keep the…read morepool looking good

Haven't started working with them just yet, but on first impression, John was very polite,…read moreprofessional, prompt, friendly and quote seemed very reasonable. Highly recommend!

Prompt service. Arrived sooner than estimated. Nathan was very helpful and informative on our…read moreplumbing needs. He had the city out right away. We will be a returning customer.

Nice salesman. I went with another company but really liked this guy's professionalism. Too…read moreexpensive though.

U.S. Lawns is the Best Commercial Lawn & Landscape Company in the Golden Triangle Area. The…read morecustomer service is Top Notch.

These guys are great!! Very polite. The crew worked together very well They went to 3…read morelocations for us. They expressed their appreciation that we asked for their for the move. Thank you guys for all of your hard work and for going up and down the stairs so many times!

These folks went above and beyond for my seller and buyer clients for a near magical move in/move…read moreout. Management and moving staff were both so easy and friendly to work with, as a Realtor, I would recommend them again.