Hardware store has just about everything you would need people there are willing to help if I have…read morea item that I need and I'm not for sure what size you'll find it there

This people are amazing!! They treat you like family,the…read morelady that help me Judy,knows everything about valves,o rings,diverted,faucets etc. Thank you so much Judy!!! Customer for life here!!! Ivan C. Ok

Nothings where it should be. Items are out of stock when website says they aren't…read more Horrible customer service. The worst hardware store I've ever been too.

This Lowe's is by far the worst hardware store in SETX. The inventory is always off from what their…read morewebsite says leaving you in a bind. For the past two years the shelf organization has consistently been off. I would be remised without saying there are a few good employees that are very helpful. Unfortunately, the lack of organization and poor management makes it hard for the few good staff members.

Whatever You need They can Help You!!! #1 Very Knowledgeable and Very Helpful!!! Also if You live…read morein Mid County, very convenient....

They are a little pricey but usually have what I am looking for. The workers/owners have always…read morebeen helpful and attentive. I look there right after I check the nearby Walmart. :)

I have been pleased with the purchases I have made. Keep your receipt and return any item that…read moredoesn't work as expected

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

RC services has the most complete inventory of industrial cutting, drilling, and fasteners that I…read morehave seen! Definitely not for the home consumer. But for the industrial construction customer, this place is amazing.

I've been doing business with RC Services for 15+ years. There is no one more knowledgable about…read morefasteners, anchors, twist drills, or epoxys in our area. He's an ornery old fart, but the best in the business !

Step in for the little slice of Americana that is the independent hardware store. Have a key made,…read moremix some paint, purchase some glass or screen or pipe or wire--custom cut to your specifications. Pick up some sandpaper, some fire ant killer, some wood glue and a wrench. Is it a hammer you are looking for? Choose between ball peen, claw, rubber or sledge. Something that cuts? Peruse the hatchet and axe and lopper and pocket knife selections. Nab a nut, buy a bolt, put your DIY hat on and become one with your inner HGTV star who's been fighting to get out. No Drago Hardware doesn't offer the variety of Home Depot, nor the volume pricing of Lowe's, but it kills the big boxes in customer service and charm. On my recent visit, I caught the owner wiring a light kit onto a ceiling fan for a customer...at no charge. How is that for service? When you shop at Drago Hardware you are supporting the dwindling small business community in Port Arthur and the Drago family which has operated this enterprise since 1931.

October 3rd 2018 10am. My name is Justice Chevalier and I am a recently seperated Veteran. I just…read moregot my first house since I have been back home from my tour.. I needed a tool for my water meter so I could have functioning utilities. Mind you that I also had to be to work so I was moving expeditiously.This morning I went to Drago Hardware Co.1900 9th Ave. Port Arthur TX. As I go to checkout an employee at the register was casually talking with another civilian that wasnt making a purchase. I ask if I can be checked out. He looks at me with disgust. Raises his voice As if I was across the store to tell me how rude I am. Only to be followed by derogatory and racists remarks; such as "your people won't ever get ahead" and "you'll just end up in prison" all because I asked to be checked out. His actions can not be justified. I was bothered by my experience. I thought for certain that type of behavior wasn't tolerated at the store , but unfortunately that was just the tip of the iceberg. I call the location to speak with a manager to inform of the situation. I noticed she seemed uneased with attitude galore. I can only assume because of my distinguished African American accent. I asked how she was doing only to be insulted again. She replied with "fine up until this phone call" followed by a dial tone. I will be having a peaceful protest until this is brought to light .

Very friendly staff and well knowledgeable Very clean and organized a large supply of lumber and…read moreaccessories

I normally don't support big box stores, but after shopping at Parker's, I understand why people…read moredon't go there. Their customer service is nonexistent and the management is the worst of the worst. This store sold me lumber with mold on it on more than one occasion. I have spent months trying to contact them to get help. The manager will absolutely not answer the phone and return phone calls. The general manager at the store is the most unhelpful, unpleasant, and unprofessional person I've ever dealt with. I found out directly from a Parker's employee that this Parker's location has been selling old lumber for a long time now, and the employees are aware of it. He stated that the lumber is not kept dry out back. Be very careful shopping at this location and make sure to inspect every board that you get. It's unfortunate that Ken Parker is not running this company anymore because it was not run like this when he was in charge.

We ordered a LOT of wood in several different kinds from Wes Vice for our new house. First, of all…read morethe wood and cut were high quality. Second of all, the customer service of everyone we encountered was exactly what we all remember customer service being like back in the good old days. From Wes himself down to the guys who delivered the wood, everyone seemed happy in their job and it reflected in their attitudes towards us. We also ordered wood from two other places, but Wes Vice's wood was the easiest to work with because the lines were clean and straight and the edges fit together perfectly whereas the other stuff required some finagling to get it to fit right and stay straight. What really won us over though, was a miscommunication regarding the cut of our wood. It wasn't what we thought we had ordered. When we expressed that to Scott, he and his team picked up the wood, brought it back to the shop, recut the edges the way we wanted them, and redelivered the wood to our house all without charging us AND with a positive attitude. The way they handled the whole process was top notch. We will be ordering ALL future wood from these guys not just because of the awesome customer service, but also because of the quality of the wood and cut.

Have been in this business 3 times in early 2018. I respect…read moreand appreciate small family business. I'm one myself. The owners would benefit from customer service training. Went in to buy a router bit. It turned into an ordeal. They Couldn't find the key to router bit case. The woman goes to answer the phone leaving me standing at the case. She takes multiple calls and waits on two customers. I'm still waiting. A employee sees me standing at the case and asks if he can help me. I say Yes, I need that bit. He unlocks the case and hands me the bit. I walk over to pay for it. The woman asks me how I got in the case. I tell her. She freaks out and leaves to go find who gave me the bit. I left and went to Lowe's for router bit. Go back for a custom piece of S4S poplar board. Talk to a guy in the back who writes what I need on a piece of paper and tells me to have the woman at front desk to price it. The woman interprets the note incorrectly. I tell her what I want. She says that's not what is written on the paper. I say Fine and tell her what I want. She then starts asking me again what I want. I start telling her. She talks over me before I can finish the answer then asks again what I want. I then change my tone, body posture and volume to say, "Ms I've been telling you what I need. You aren't listening. Please stop talking over me and listen". She stands up says "You're a man, this happens a lot. I'll go get my husband so you can talk man to man" I walk out. I won't go back there no matter they might have what I need. Poor customer service skills.