This business is now called WaterScape Pools and Spas and they did a fantastic job on our pool…read more They talked us through the whole process and made sure we got exactly what we had dreamed of.

Nolan Pools is a great pool construction company. We had a salt water pool installed by Nolan…read morePools and it is absolutely beautiful! We also have a spa, water feature, walking path inside the pool, swim up bar, and a Pentair system that allows us to control our pool and features from our iphone. Its taken us some time to figure out the system but Mike Nolan has been there every step of the way. You can't go wrong with Nolan pools.

I purchased a used Morgan Spa from the Albuquerque, NM store. I put 500.00 down. The total purchase…read moreprice was 2000.00. I was told a credit check would be run and I would be offered financing. After three days, I received a call. I was then told I was denied credit, but they would finance from a company called "US Credit" at 18%. I declined this and asked for a refund of my deposit. They claim it was earnest money (which is a legal term for a deposit in good faith) I never had the spa in my possession. They had the spa still at their store. It was less than a week from when I put down the deposit. They refused to return my deposit. I have no problem with being denied credit, though I know my credit score is in the high 700's. I do however know that laws in all states allow for return of product in original condition with in a certain time, usually 15 days minimum. Morgan Spas is a company that will do this bait and switch on financing. The address, phone number, and sales associate are listed below: Morgan Buildings and Spas Store #581 Mike Campbell, Employee # 7521 10028 Central Avenue Southeast Albuquerque, NM 87123-2626 (505) 292-3131

Horribly managed. Many problems with deliveries, then not admitting they made mistakes. They…read morescheduled over 6 different times for delivery, then always called after we waited at home and missed work with no pay, no cancel again and again. When they finally did deliver, they promised it would be first thing in the morning. At 11 am, they still were not on the way, as they were waiting for permits that they requested too late. Once on site, poor job with the set up. No cinder blocks to put under shed. It is so unstable, we have to fix it before we can use it. Never again!

We had a great sales experience! Malik was an outstanding salesman! We were looking for a pool. He…read morewas very knowledgeable and answered all of our questions. We would definitely recommend him for a great sales experience.

Rude, Not friendly. more concerned with whatever they're doing. than whatever you need. you can…read morewalk in, walk around the whole store. No one will say a word to you. Better off shopping at Amazon.

This place is ok. They have def stepped up to help me in the past and in general, hey are friendly…read moreand do good work. My complaint is that they are so ridiculously over priced. Like 3-4x over priced. I now go in to have my water tested and then head across the street to Walmart to buy the products. I don't like doing this and I would pay more to have the convenience of a one stop shop but honestly, the prices are so exorbitant, it would be idiotic to purchase their products. Yes, you can get the balance 300 and 100 at Walmart. Just look up the names and buy the common product across the street--baking soda, calcium chloride, shock, salt...all 75% cheaper.

Lindsey's pools and spas lost my business, my family's, and that of my employer's, over a $20…read moreproduct! Takes a lot for me to leave bad reviews so to say I'm flustered is an understatement! After spending around $3k with them this summer on products like a Dolphin robot, cleaning tools, their summer opening cleaning service, and chemicals that I could have gotten cheaper elsewhere, I am leaving because of $20. I bought from them because I wanted to support a local small business and THOUGHT they sold and guaranteed quality products and would stand behind that guarantee. THEY DO NOT! In May I replaced a 5 year old skimmer basket with one from their store which is in the pictures. Today, that basket that I purchased from Lindsey's broke and came right off of the bottom. There was no debris in the basket because I clean it daily and maintain my pump with regular service. So there was no extra "suction" on the basket to explain the break. Like I said the last basket I had prior to this one was 5 years old so clearly I know how to take care of a swimming pool and the subsequent parts. I have to mention that the handle of the Lindsey basket broke off on day 1 but since I have a skimmer hook to take the basket out I let it slide and didn't complain. I should have taken it back right then! There was nothing that would've caused this other than a defective poor quality product. When I brought it back to them, a young man said yeah that is crazy, that it doesn't happen often and proceeded to look the basket over trying to figure it out. Then a young lady came, grabbed a new basket and said "I can get you down here" and proceeded to tell me it was $20 to get a replacement. She wasn't rude but, there was no discussion of any kind of guarantee from the Hayward brand when I asked and not even "I apologize for that happening". Just launched straight into selling me another one. No thank you! Absolutely not spending $20 for a product that only last three to five months that I will have to continually replace. I can get better quality from a cheap no name Amazon product. I asked if Hayward had a brand promise/guarantee and wasn't given an answer. That's not the first poor encounter I've had with them this summer either but I stayed with them because the girls behind the counter, specifically the girl named Joni, were always so sweet to me and seemed knowledgeable about chemicals. I have given them multiple chances but this was the $20 straw that broke the camel's back! Super sad over that.

We contracted them to repair a side to our hot tub that had been destroyed by a storm. Their…read moreservice team tore our hot tub cover straps off when repairing the side of the tub. They proceeded to excuse their team and then eventually told us how they planned to remediate the issue of damaging our cover by giving us 10% off of our bill or 10% off of a brand new cover. We felt kind of stuck because that's all they would do, but we did voice our disapproval of their remediation plan. We had honestly contracted them to help us fix a problem, not create a problem....

I had a leak in my liner and called Burton Pools & Spa. They had it fixed in no time. Great…read morefriendly people. highly recommend them for any needs you may have.

If I could give no stars, I would…read more I was treated very poorly as a returning customer regarding a service call. Techs came out a week ago to accomplish the work and didn't even bother to let us know they were done. A few days later, I was charged for the service call, but did not receive an invoice of the work that was accomplished. I called and left a message over the weekend that I did not receive an invoice and that I needed follow up service. I was emailed an invoice this morning with no explanation of why I didn't not get one in the first place. I called and talked to Matt who was very unapologetic and made excuses for why he didn't send the invoice like he should have. When I explained that it would have been nice to also have acknowledgement of the upcoming service that we needed, he acted like he didn't care and actually hung up in the middle of our conversation. Multiple reviews here stating the lack of customer service and communication. Buyer beware!

After reaching out to several pool companies, we chose Diamond Pools to install our in-ground Hot…read moreTub/Tanning Deck, and we couldn't be happier with our choice and the results. They were able to take our sketch and turn it into a beautiful design. After signing the contract, work began immediately. Throughout the entire construction process, they were diligent in moving the project along and were great in giving us status updates. If/when we had questions, the responses were always almost immediate and to our great satisfaction. Absolutely a 5-star experience.