We had Dr. Eric and his assistant come to the house to put our senior dog asleep…read more Dr. Eric talked us through each step of the procedure-going into another room while we spent time with our dog after giving her the shot for sleep and again after the final shot. He was calm and caring. Really focusing on us and what we could expect. A few days afterward, we received a floral delivery and a sweet note from his clinic. I can't tell you how much that helped in our grief during that time. We picked up our dog's ashes which came in a pretty wooden box along with a card from the box company-a tree had been planted in our dog's name. How cool is that!?

Apparently there's a nonrefundable fee for the appt but the receptionist didn't explain any of…read morethis. Last minute thing came up on Monday morning so I called to move my appt to later that week. Nope, apparently the $70 fee is forfeited and I have to pay another $70 for an appt later that week. Receptionist lady said I needed to call 24 hrs in advance which would make it Sunday, the day they're closed. Greedy.

Groomer is wonderful, caring, professional. We wouldn't bring our Shizue bichon mix anywhere else …read more Been to other dissapointing groomers.. Margie is the best, so happy to have her groom our dog.

I had such a negative experience at this clinic. I went here for a dental cleaning for my cat and…read moresigned up for the care plan to assist with costs. I had been told by her other vet that the problems she was having could be due to needing a teeth cleaning. During the week of her initial visit with this clinic her breathing sounded congested. Long story short she had cancer and ended up passing away. I came to this clinic 3 times in the span of two weeks. Friday 7/3, At the initial visit I made a follow up appointment to complete tests needed for the dental for the following Friday, 7/10. Wednesday 7/8, I was told to make a visit with urgent care for a CT scan. She was given fluids and medicine to help her eat, her face was asymmetrical which prompted the urgent care referral. The plan was for me to get her a CT scan before her dental, if I was not able to get her into a CT scan before then to move forward with the dental cleaning. On Friday 7/10, I came in for the blood draw with her. I had received a confirmation email the day prior stating we had an appointment. The clinic had lost the appointment time. I was told that we weren't carrying through with the dental cleaning since they did not think she would be able survive being put under anesthesia, which was news to me as I was not informed of that on Wednesday. My cat was declining and I wanted someone to look at her to to further assess what was going on, I was told to come back at 3pm when our appointment was at 11- they were able to accommodate having a doctor come look at her after I advocated for keeping our confirmed appointment that was set up by the clinic. I was then told she had cancer. I was told I could pay the portion of the care plan that we used instead of for the whole year since she has passed. I was told I could return the Revolution Plus they gave me because it was unopened and have it removed from my care plan payments. I returned it last weekend (7/25) and was informed by staff they were unable to provide any proof or documentation that I returned the item. I've emailed the care plan provider on Monday (7/27) and Wednesday (7/29) and they have not responded to me stating that the item was received. I had an incredibly dreadful experience at this clinic. I would not recommend them to others. To me, communication was lacking multiple times throughout this experience that was stressful to begin with.

We had a great experience with heritage!! We noticed my Guinea pig was having issues with his back…read morefoot so we called and they had an opening just a day later. We were seen promptly! Staff was super nice, accommodating, and listened to make sure they fully understood what was going on. They checked up on us when mixing the medication took a little while and apologized for the wait. They were super considerate! They gave great administration instructions for Teddy's medication as well. Overall very happy with this vet trip! You can tell they like their job and love animals :) great quality service for guinea pigs!!

wow. because of the issue I just experienced with the last two vets, I requested a brief chat with…read morethe vet here to see if they are bullies like the last two places who don't respect our choice to space our anesthesia and vaccines by four weeks. I was told that they will talk to me but I had to pay them $76 to do so. for five minutes of their time to see if this is a good fit. Are all vets in our area this arrogant?

From the organized scheduling to the caring and efficient vet, my 3 experiences with Dr Melco and…read morehis staff have been impeccable. Highly recommend.

Great experience with our dog overall. Staff is friendly and efficient. Doc is great with our…read morerather nervous dog - takes his time and gets Ank to warm up to him!

I brought my dog Milo in for some minor surgery. Dr Sven removed a nodule on my dogs eyelid did a…read morefantastic job. That's not where the story ends when brought my dog home still a little out of it, the neighbors dog took the opportunity to bite him really badly. I called Wayzata Pet Hospital and they kept the lights on for us and patched my dog up. Big thanks to Dr Sven and crew really remarkable care. Tim

Dr. Sven and his team are one of a kind. I've been coming to them for years & would never dream of…read moregoing anywhere else. Why? You can tell they really care. No, they REALLY do. Dr. Sven blends his knowledge with a deep compassion for animals. In my case, Dr. Sven took an extra precautionary test when I brought my cat Scotch in for a dental cleaning. In this test, they found an issue with his heart. If my cat had been put under that day for his teeth cleaning without this test (which not all vets do), he would have likely died under anesthesia. Dr. Sven went the extra mile to ensure the safety of my cat & saved his life. Dr. Sven brought in a special cardiologist to help me diagnose heart disease & get my cat on the meds he needed. It gave me several more beautiful months to love him and to say goodbye. What a gift that I will always treasure. When it was time to say goodbye, their entire team was supportive and kind and provided their services with such grace. They handled my sobs with hugs and understanding. Thank you Betsy and Sabrina. I've brought my dog and cats there for routine care visits & I never feel pressured to purchase unnecessary services or products. They focus on your animal and what they need, not what they don't. This vet office has a small town feel where you will feel like family. I can't really rave enough about them. If you're looking for knowledge, personalized care and reasonable prices to boot, bring your furry friends here. One visit and you'll see what I mean.

Southdale Pet Hospital staff are tops in care, compassion, and medical know how. They provided my…read more10-year-old cat with loving care and diagnosis, plus treatment for her diabetes and a UTI. Not only that, but they were most helpful in explaining to me, her owner, the care she needed to assure her health into the future. They also taught me how to do insulin injections at home and provided food for her diabetes. Freyja is now home and feeling so much better, and so am I.

Southdale Pet Hospital has cared for every fur baby I've had since 1997. I cannot tell you how much…read moreI love the vets there. They're sweet, and kind toward the pups. We don't wait forever in the waiting room. They have handled end of life care for two of my Havanese. As devastating as that is, they have been so kind. They allowed me to stay in the room with my fur baby as long as I needed. It's the best place to handle one of the most difficult issues.

No one wants to think about their pet being sick, but I feel relief knowing that when my cat does…read moreget sick, this place will be here to support him. Last week, my cat did suddenly fall ill. I'd never had a sick pet before, and was immediately panicked on what to do. I always brought my cat, Toast, to Dakota Vet for all his regular appointments so at the very least, I knew to start there. All his past appointments at Dakota Vet were fantastic. The staff are so sweet and truly care about animals. They don't try to overcharge you or make you feel bad/pressured about what to do. They understand how hard it can be to manage a sick pet. When I brought him to Dakota Pet again for his illness, I experienced the same thing. The staff were awesome at helping me talk through his symptoms and determine the best solution for him. They explained everything they did, every step of the way, which I really appreciated. They put up with my mother and I calling to make sure we knew what was going on and were extremely patient with answering all our questions (and we had a lot lol). Dr. Reinicke was great at caring for Toast and helping figure out what may be going on. She provided lots of options, talked through each of them, and handled Toast fantastically. I really appreciate Dakota Vet for helping my cat and I during the uncertainty of his illness. I'm happy to say that he's improving now, and I can't thank Dakota Pet enough for all their help!

I would shudder at the thought of taking our three girls (dogs) to any other vet hospital. Dr…read more McNab in particular is our preferred veterinarian who we always ask for at Dakota. But the vet care at Dakota in general is exceptional! Even though they are always heavily booked, one day when two of our girls had gotten into a fight and one had an ear that was bleeding, they took her right in and gave her stitches without an appointment. I was given a big hug too since I was in tears! I LOVE these ladies SO MUCH! They care!! Thank you Dakota Pet Hospital for the countless times you have saved the day!

Always amazing. I am probably one of their more worrisome dog dads because of his medical history…read moreand issues we've had with other clinics not giving great care, and also what I do for a living (I'm a vet for humans). But they don't treat me like I'm ever too much of a bother, and the care they give my buddy is incredible. They listen to the whole story, they involve you in decisions about the direction of care you'd like to take - aggressive or conservative, which again, with our medical history is important. Today I was offered one expensive treatment plan or another much more affordable one "but the plan will be the same" - so they didn't try to convince me of paying more for the same outcome, didn't try to "upsell" the visit, but at least gave me options for now and FYI for the future. I usually see Dr Lee, but we've seen other docs there and I'd see any of them! I'll say, some of the other reviews sound like "you problems," so please don't read too subjectively into all reviews. We came to a new vet with a small chip on our shoulders, but VP has absolutely put us at total ease.

These guys are great! Got us in and helped us when we were new on town. They provided excellent…read morecare and gave us lots of time to make sure we made informed decisions. Also, our shy anxious dog loved them..

Summary: I absolutely recommend this vet. They are so kind, accommodating, caring, and take the…read moretime to explain things to you. They don't rush you through and they take time to ask if you have any questions. Connor Dougherty, DVM was the veterinarian I met with at the first visit and it was his demeanor and kindness that made me switch our dogs to this vet. He also did my yorkie's dental procedure (see experience below) and has been wonderful in the aftercare. The front desk receptionist is so kind, professional, and caring as well as all the staff I've interacted with in just a few visits thus far. Detailed Personal Experience: I recently got a 2nd opinion from this vet on my almost 9 year old yorkie's (Ollie) teeth and decided to transfer both of our dogs to this vet. They are so kind and accommodating, give you opportunity to ask questions, don't rush you, and take the time to really explain things and ease your concerns. Ollie had his teeth extraction procedure done on October 5, 2023 and it went well. I was so nervous as this was my first time leaving him at a vet and first time with him having a procedure (his neutering was before I rescued him). They really helped reassure me. They called during the procedure to inform of more necessary extractions and provided updates on how he was doing. When I picked him up, Jenna (Vet Tech) did a wonderful job of explaining aftercare instructions and answering our questions. One of their Vet Techs (I'm sorry I don't know their name) told me how she wrapped my Ollie in a blanket and cuddled him when he was waking up. I had a hard time not tearing up and it makes me emotional as I write this, to know that they cared for my baby in the most compassionate and caring way. I called today with concerns about coughing and they explained it's pretty normal due to intubation during procedure to have some irritation or soreness in the throat for 24-48 hours. They said they were going to call today (Friday) for a check-in and I beat them to it with this call and that they'd reschedule the check-in call for tomorrow (Saturday). So incredibly thankful to Marschall Road Animal Hospital for taking such good care of my Ollie.

They did a fine job (I had to euthanize my cat) a few weeks ago however I was greatly disappointed…read morethat they didn't even take the time to send a sympathy card. Previous veterinarians have always sent a sympathy card when this stressful time occurs. I have kept all of my cards from previous pets and they really do mean a lot.

Responsive and caring vets, good ability to get appointments when your pretty needs oneread more

The staff is usually amazing. They are caring and loving. I moved from CA & brought my 11-year old…read moreSoft Coated Wheaton Terrier with me. The clinic diagnosed Abby with a disease that kills most Wheaton's. Abby is now almost 14 years old and she's fine. Yes, she's a little weaker and her back legs are weak, but she still eats her breakfast with gusto. And she walks about 1/2 mile or more every day. I wouldn't say Edina pet hospital is the cheapest vet in town, but they're doing their job and keeping my Abby alive and healthy.