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    Let's Go Cab

    1.0 (1 review)
    Closed 8:00 am - 12:00 AM (Next day)

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    11 years ago

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    Sunrise Shuttle - No car seats (we ordered and confirmed three)

    Sunrise Shuttle

    4.5(109 reviews)
    16.7 kmDowntown

    Always ready to help us when we visit Sacramento! Friendly drivers and great costumer service! See…read moreyou soon!

    A Comedy of Errors, but We Weren't Laughing…read more If you're looking for an adrenaline rush or would like to simulate a heart attack before your flight, forget skydiving or base jumping--just book a ride with Sunrise Shuttle. That'll get your heart racing. We planned a trip to Hawaii 9 months ago and booked Sunrise Shuttle four months out. A shuttle is expensive but we wanted vacation to start right when we left the house. Two families and three car seats. Car seats, you know, those crucial safety devices required by law? We were glad to pay for someone to take away the stress of getting to the airport. To summarize so far: we booked and paid for three cars seats. We called four days ahead specifically to confirm that we needed three car seats. Apparently, Sunrise Shuttle operates under a different legal system, where car seats are optional and customers are expected to improvise. When the driver showed up I asked to check that the car seats were installed correctly. He looked perplexed. I saw an empty van (no carseats) and asked where they were. He first insisted we never ordered them. Then he checked his phone and I saw his shoulders slump. He admitted he forgot. His brilliant solution? He could go get them and be back in an hour? No, that won't work because we would miss our flight. So then he suggests we should just use our own car seats. Sure, buddy, great idea. And how would we get them back? He promised Sunrise Shuttle would hand-deliver our car seats a week later when we get home. Hard pass. Faced with either missing our flight or trusting this operation with our children's safety, we had to scramble. We loaded up and drove ourselves. So instead of a smooth and relaxing trip to the airport, we started our vacation with a stress test. Oh, and this wasn't our first run-in with Sunrise Shuttle's commitment to chaos. A year and a half ago, they actually did bring car seats--but the driver didn't know how to install them. Oh, they need to be attached to the vehicle? Who knew? That should have been our warning sign, but we foolishly gave them another chance. Never again. Save yourself the hassle and go with literally any other company. Or just walk--it'll be more reliable.

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    Sunrise Shuttle - Sacramento Airport Shuttle

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    Sunrise Shuttle - Servicing SFO, OAK, SMF, cruise ports, Pier 35 Fisherman's Wharf, and etc.

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    Airport Town Car Service

    Airport Town Car Service

    4.9(78 reviews)
    14.9 kmDowntown

    I would give Abdul and his Airport Town Car Service 10 stars if I could. Here's why I thought I…read morereceived top-notch service: - Responsive -- Abdul responded to inquiries, emails, and updates quickly. - Hassle-free -- We established a price and it was fixed; no bait-and-switch, no hidden surcharges. - Flexible -- My evening arrival flight was delayed by more than 4 hours, stretching well into the middle of the night. Abdul tracked my flight, we stayed in touch, and he was right there ready to pick me up as we discussed. - Safe -- Abdul is a safe driver. Reasonable speed (not slow but not too fast); no sudden turns; no abrupt braking. It was a smooth ride because he drove well and paid attention. And he was definitely not checking his phone while driving other than to glance at navigation toward the end of the trip once we got deeper into my neighborhood. - Clean and Comfortable -- his car was very comfortable and impeccably clean. He made sure to provide bottled water for his passengers just in case. - Accommodating -- we didn't need to stop, but he let me know upfront that (despite our many hours of delay) he would be happy to make any stops I requested. He also made sure I was comfortable with the temperature and music levels before we got going. When I need a car service again, I am definitely sticking with Abdul.

    Excellent service, responsive for planning, fair rates, good and comfortable vehicles. Prompt…read morepickup both sides of the trip. Highly recommend.

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    Let's Go Cab - airport_shuttles - Updated June 2026

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