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    Level 25 at Sunset by Picerne

    3.6 (49 reviews)
    Closed 9:30 am - 5:30 pm
    Updated 2 weeks ago

    Level 25 at Sunset by Picerne Photos

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    Reviews With Photos - Level 25 at Sunset by Picerne

    Broke. ALWAYS
    Travis R.

    Corporate management needs to intervene and give this management crew an enema. The car electric cars are sitting after charging stations for hours on out after fully charged. No letters get sent out no matter what you say to them. Nothing gets done no tickets no towing of cars no nothing nothing ever gets done here. luxury apartments ?? I think not the windows needs to be refurbished because it's paper thin you hear every little thing outside your window and we face sunset and every other car sounds like a frigging, Formula One, race, car and motorcycles.

    Laura H.

    I moved into Level 25 at Sunset in May 2021 and signed a 15 month lease renewal this past May. Pros: The office staff has been consistently professional, helpful and responsive from Adam, Emily, Kevin, Siley and Bill in the past, to Michelle and Alvaro currently. I cannot give enough accolades to the maintenance and housekeeping staff. Yelsin, Walter and Angel work very hard keeping the property clean and presentable. Work orders are responded to quickly and professionally. There is a security guard at night. There are monthly residential community events. The property is landscaped beautifully with amenities including a clubhouse, pool, hot tub, pet spa, gym and business office. There are dog waste stations located throughout the property grounds including a dog park that I appreciate being sprayed down frequently during the hot months. I enjoy the appliances, including a full sized washer and dryer in each unit. Suggestions for improvement: There are 4 enclosed trash dumpster receptacle areas in each corner of the property. The smallest dumpster between buildings 6 and 7 has been a recurring issue. Trash is meant to be disposed of into the waste receptacles, not thrown onto the ground. On many occasions, I have witnessed Walter outside cleaning this area and pressure washing the sidewalk. There are only 2 dumpsters at this location. This may be improved if the enclosed area was enlarged like the company did with the other dumpster areas. I wish the residents who threw trash on the ground or left dog waste on the ground would pick up after themselves. I'm sure this is an issue everywhere. Please be considerate of others and take pride in your surroundings folks. There is one dumpster allocated for recycling located between buildings 8 & 9. I would suggest at least another recycling dumpster to accommodate the community. Also, please break down boxes folks. Dog waste is an issue. If I owned the company, I would consider more security cameras, issuing warnings, then fines for pet owners who choose not to dispose of their pet's waste. Dog waste and trash are health hazards and insect attractants and make the community appear less desirable. Please be respectful and responsible, and pick up after yourselves and your pets. Overall, I do enjoy living here, and appreciate the location and the hard working staff.

    Just a sample of the stains all over this place. This one is tame.
    Kim W.

    We have been up since 1 Am!!! Music blasting yet again & all security does is take a report & send it to the office, that's what we were just told when we called again at 4 AM!!! Ongoing issue with people & their music. Always at odd hours, always!! WTF ! Picerne, we have had no sleep tonight. This is not the first time with the music blaring after midnight! Miserable at this place!!

    Part 2

    Biggest regret ever renting here! I loved the amenities at first, but as soon as I moved in, I quickly realized this place is horrible! The pool, I only went twice bc the tenants invite all of Vegas to use the pool - kids, family, friends, large parties. Parents allow their kids to go to the pool alone, and YOU become the sitter/lifeguard. The trash: PEOPLE don't have common sense. They fill one bin that closest instead of utilizing the other bin. Trash over fills. On occasion trash looks like it's been sifted through and scattered. The poor grounds keeper can only do so much. Crime. The police are ALWAYS onsite for crimes. The swat team, too! One day, during a weekday around 8am, we witnessed a car being broken into. Broken window and all. Atrocious neighbors! Pets: tenants do not pick up after their pets. They LET them piss on the sidewalks, on the building walls under the stairs! It's so nice walking up to piss stains by your entrance or poop on the walkways or under the staircase. Smell of urine and dog poop. I've seen a neighbor with a pitbull. I thought those breeds were prohibited but apparently not at Level 25 Sunset. ALL THEY DO IS SEND AN EMAIL OUT. Over and over, notified, Property Management, "we're a pet friendly community" is their automated response. I paid more rent than the pets/ dogs, but the dog seems to have more tenant rights than the humans! Probably bc the property mangers have barking loud dogs, too. You hear everything step, every sound from you neighbors. Paper thin walls.It's cement floor with thin laminate. Very poorly constructed, but it "looks" good. For a nonsmoking complex all these people do is smoke, lol. Cigarettes, weed & probably other things. The exterior floors are not seal coated so the walk ways are dirt black! People speed around the parking lot. I witnessed two people crash into each other and started fighting. Parking sucks! The architect of the grounds did such poor planning for parking and trash! Good luck finding parking near your unit. People from other buildings rather park down from their building to be front row covered parking instead of the second row, covered parking. Cars without permits often park in permit parking. Management does really nothing to enforce. Oh, they send junk emails, that's right.Cars have oil leaks! Massively. Everywhere. Kids riding their bikes around. It made me anxious that one day one might get hit by a car bc the drivers speed through. The kids go around knocking on doors asking for money to take your trash out. The water takes 10 mins to heat up! It's a tankless water heater. The smoke detectors are always going off. They are super sensitive. The flight pattern to the airport is right above these apartments FYI! The property manager, Michelle, is useless, lazy, incompetent, worst PM I've come across.( Jennifer is, too) She is a no action manger ever! She stays in her office, away from Tenants. She doesn't want to be bothered. She is the problem or maybe it's the Regional Manager that encourages this type of lazy management? The property itself had so much potential. Unfortunately, how it is managed or lack there of is why it is not a good place to live. It feels like a prison you're paying to live in or low income housing. If that's what you're looking for, this is your place.

    This gets an A for effort. Instead of picking it up just place a doggy bag right on top. "No one will know "
    Tiffany L.

    NOT A LUXURY COMPLEX : This place smells bad like dog urine people leave there dog waste everywhere I've seen a random sock with dog poop inside of it smeared that was left there for 2 weeks. If you smoke weed this is a great place bc even though there's smoking areas people still smoke in there unit which goes Into our building unit bedroom. Told the front office they say they'll send a letter they never do because it was still a nightly thing . We couldn't have our windows open because of it . The units are super loud because of the way they set up the ac unit when the place was built it sounds like a Boeing 747 is about to take off in the living room everytime we turn the ac on . Then our floor vibrates so hard from the downstairs ac unit . So if you enjoy the strong ammonia smell of urine fecal matter and weed this is a place for U. Cops where at the neighbors not too long ago. This is one of the worse apartment complexes I've seen in Vegas Glad we moved out front office has no backbone to say anything to any of the Tenants it's a free-for-all. Do as u please here is the motto

    Just wanted to give an update, still hate it here but I mean 7 months left woo.... Management has an issue with our 'decorations'. Whether it is because Halloween is over and we surpassed our limit for having Halloween decorations, or they have something against being a little different from other apartments, it's stupid. The only decorations I had I took a picture of. Not sure if everyone leaving a good review only has experience with California owned apartments, which is why this may seem like an amazing place or if this is the first place they lived where there were free amenities (which a lot of apartments provide nowadays), management is 'nice' (Vegas locals putting on a fake smile and using passive aggressive attitude) or they don't have to worry about someone breaking into their car (aka summerlin, not the ghetto).

    Overflowing trash

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    Daryl thank you for sharing your feedback!

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    Page 1 of 2

    Level 25 at Sunset by Picerne Reviews in Other Languages

    Ask the Community - Level 25 at Sunset by Picerne

    Review Highlights - Level 25 at Sunset by Picerne

    We just picked up our keys today, and I have to say Alvaro, Michelle, and Jennifer have all been absolutely wonderful.

    Mentioned in 8 reviews

    Read more highlights

    Solana Apartment Homes

    Solana Apartment Homes

    (37 reviews)

    2/17/2026 UPDATE: We are getting ready to move out of state…read moreand wanted to share an update as we first moved in in 2022. PROS and WINS: -Chyla and Courtney have been here since we moved in and have ALWAYS been helpful. They're always quick to respond and do everything within their power to address issues and needs that come up. -Albert (one of the maintenance team members), he's SO NICE and always helpful and quick with repairs. There's a newer maintenance team member who does a fantastic job. He's always outside picking up any loose trash and repaired our washer quick. -The grounds were clean when we first moved in and have felt that way the entire time. Of course you have neighbors who don't pick up after their animals. But I honestly think it's gotten better. - The community spaces are always clean. It was so nice having the coffee machine in the community lounge. I really wish they would've replaced that. -They always do monthly community events. They're cute and it's fun to walk over and stop by. -The Bend outdoor shopping center has really developed and fully went up since us moving in! It's so fun to have a coffee shop, food options, workout spaces, UPS, gas, etc all within a 10 minute walk or 3 minute drive. -our carpet was fully replaced prior to our move in and on both renewals we were given a carpet cleaning voucher, so that's fun! Feedback: -I noticed the side gate tends to be opened and not latch closed. This has been reported and the front office has said it's been repaired, but it continues to randomly be unlocked. Truthfully, I just got tired of reporting it was broken. But I fully believe if I would've mentioned again, they would've looked into it. -Would love for the coffee machine to have been replaced. We loved going to the community center to play Monopoly Deal and grab a coffee when there was a machine there. Advice for future tenants: -The walls are THIN and the stairs are hollow. Our layout was in building 14 on the ground level and our master room wall is shared with the stairs. And every single neighbor above us STOMPS so loud. If you are a light sleeper, I would highly suggest not opting for a layout where the master wall is shared with the outside stairs. -Ask for bug spray in the warmer months. We did our own bug spray inside our unit but I believe you can ask for more outside. -Be a good neighbor. Pick up after yourself in the gym and pick up after your animal. Respect the shared community spaces. -Honestly if we were not moving out of state we would've renewed because overall we enjoyed being here! Review from 4/2023: So far, my experience with Solana and the leasing office has been better than I could've I asked for! And we toured 4 places in one day and nothing matched the experience we had here. We literally started our tour day with Jody at Solana, went to tour other places and came back same day to apply. The moment my partner and I walked in we were greeted and made to feel like family. Jody was AMAZING. She had so much energy and passion about her job and it really sold the place. We were pleasantly surprised about the property, i personally think the photos don't do the place justice. Pros: -armed guard at all times -24 hr maintenance ON SITE -fitness center is clean with a variety of equipment -pool looked cleaned and maintained well -we toured the grounds and looked to be maintained well Cons(more so outside of Solona control): -next to freeway (not a deal breaker for us, but you really can hardly tell -area still in development stages. Looks like more food and stores are in the process of being built. BUT there's an ikea nearby!! Overall, we're really excited for our move and have high hopes about this property

    Toured this property. Very beautiful and clean. I wanted to move here but the timing and…read moreavailability wasn't aligning. Leasing office Jerica was amazing. Hope to move there one day soon!

    Level 25 at Sunset by Picerne - apartments - Updated July 2026

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