I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

Friendly folks. Good selection. Old time vibes.Goid pricing. All in a compact store. Don't need to…read morewalk very far.

This is a True Value Hardware store located near where I live so it's nice and convenient and I…read moredon't have to drive far to get basic hardware or gardening items. Some of the items cost more than Walmart or Lowe's but not that bad. Sometimes I forget they are so close by. They're very helpful. Always asking if you need assistance.

This store has everything, including the most helpful staff! Items are fairly priced, so no trade…read moreoffs needed. A true gem and value for the community.

Always, always folks around to direct you and offer advice. Might cost a buck more, but big box…read morecan't compare for service.

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

I'm surprised by the reviews because I find the service to be far superior to Home Depot. Whenever…read morepossible, I prefer AH over HD because AH stores are franchised and so feel more community-centric vs the soulless Home Depot environment. If you're a pro needing lumber or building materials, Home Depot would be your best bet. But for regular homeowners, this is a great place to find what you need for landscaping, painting a room, a plumbing or electrical repair job, and/or asking for advice on a DIY project. Real example: I was plagued by a TP roll holder that constantly fell off the wall and walked out with everything I needed to save my sanity - thank you to their staff for taking their time, helping me understand how the pieces worked together as a whole, and for treating me respectfully and not mansplaining a thing!

if you're not preppy and rich don't go. I went in baggy shirt and shorts with a messy bun and…read morenoticed immediately that I was being treated differently. The moment I walked in, I was stopped from entering past the cashier desk. an employee asked me what I was there for and when I told her she walked me to the aisle. I heard her call for another employee to meet us there. when we got to the aisle there was another employee as she called for. he then asked me what I needed again and I told him I needed time to look. he rolled his eyes and walked off until I flagged him down to unlock a case for me. they weren't treating anyone else like this. my first and last time going.

Everything hardware, beats the chain store hands down when it comes to selection and variety in…read morehardware needs. Plumbing, hardware, paint, tools and electrical. From boating hardware to cleaning supplies, bolts and washers you name it they have it. Everything the professionals want and need. Tip for the ladies- the guys are funny, kind and very helpful with our projects as well. Caution- the front door chime is like an alarm and will scare the you know what out of you the first time you go in the store.

This is a small mom and pop hardware store. My first time visiting and it was nice to see a small…read morebut full he store, the things you need.

HJE is one of my favorite places on planet earth. They have a range of traditional hand tools for…read morewoodworking that you just won't find at the big hardware stores.

Speaking with a Canadian at a music conference this past May; I asked him what was the highlight of…read morehis first visit to Kansas City. His immediate and enthusiastic response was "I finally got to visit Harry J Epstein!". I was not familiar with the business even though I had lived in the Garment District. He explained that as a woodworking craftsman he bought a lot of his high-end tools on-line and had them shipped to Canada from KC because of the top of the line and rare items that HJE carried. He also told me that they will create a wonderful hand drawn piece of art on the order if you request "box art". He urged me to visit and this week I popped in before heading to work. I'm not a craftsman or even a slight handyman, but my visit was amazing. The quantity and variety is mesmerizing and I only visited the ground floor and basement, the top floors I saved for a return visit. I now just have to determine what my carpenter buddy needs as a Christmas present before returning. The journey into the basement was quite memorable, it felt as if wandering down into 19th century Kansas City's underbelly. I feel quite out of touch that it took a foreigner to get me up to speed with a 90 year old Kansas City retail icon. I so glad that such an old business has kept itself relevant and grown it's sales and reputation internationally in the digital age. May Harry J. Epstein Co prosper into the next century.

Excellent service - nice selection- plenty of knowledgeable staff and an easy to navigate setup.read more

Their service was unacceptable. The workers offered no help whatsoever. I hate this place. Never…read morecoming here again.