My favorite store and my favorite location. I did stop at the Old Port store a couple days ago and…read morebought an outfit. The pants came from the clearance rack. But today at the Freeport location, I cruised through their clearance rack and found a dress. Perfect price, perfect fit. So happy I found another great score at my favorite store. I love Mexi Cali Blues, every town should have one of these.

Your typical hippy trendy place to go for over priced tie dye and sweatshirts. I wanted three…read moredifferent items all of which were sold out of my size. Was pretty bummed bc the alpaca sweater was actually reasonably priced but no mediums left in any color I wanted. Same thing happened with the mushroom overalls and corduroy overalls. No mediums left! Get there when they first stock up I guess. Place smells like patchouli which is to be expected but I left here empty handed and disappointed as I was ready to spend some money on myself!

Horrible customer service and return policy, go somewhere else. Purchased handbag on a Saturday…read morenight, price was cheaper Sunday AM, contacted customer service, they could not access the order and put in a claim ticket. Item shipped before any response to claim, now $10 to return plus all of the hassle, never again, lots better companies out there. I feel like the no access to order and delay were a very intentional way of screwing the customer.

Travelled over 2 hours to be presented with a sign saying they were closed Aug 30 and 31 reopening…read moreon 9/1. Website said they were open. No one answers the phone so there is no way to confirm if they are in fact open on any day at all. Such a disappointment. We had made a day of this with my aging parents, took the train into Freeport. After reading reviews I see they have had this issue going on over 2 years. What a joke. I have always been a loyal D&B buyer but this has me second guessing myself. Very bad service, the phone says our call is important but try again later. Horrible service and clearly D & B doesn't care.

I love my Sea Bags. I really wish they weren't so expensive. But you get what you pay for. I have 4…read morebags and have given several as gifts. They are super cute and great quality. It's worth the price. If they get dirty, just use some dawn, dish soap, magic, eraser, and or pop in the laundry with your clothes.

Nice new location for sea bags right on Bow Street, much bigger than the old store which has tucked…read moreaway in back, which was cute, but small and hidden. This store is probably twice as big, if not even bigger. Lots of vintage, one of a kind bags, which I like the best. They have numbers or designs from the old sails on them. Sea bags has so many new designs, it is great. If you are not familiar with sea bags , they recycle old sails and turn them into bags, sacks, purses, etc. They have rope handles and clasps, so many different styles. You can bring in your old sails to have a bag made from them or get a discount on a different one. They are all made in Portland on the wharf, you can see them being made at the Portland store. Great maine made product.

Cute new co-op with promising offerings. Maine artists. I hope more Maine crafters join this…read moremercantile.

I loved visiting this store in Freeport! There are 5 different Abacus locations and this one is…read moreprobably my favorite. It's a wonderful store to find unique gifts and home decor at a reasonable price. The employees at this location are very kind and helpful. They knew a lot about the items in the store and anything they were unsure of they found more information for me. The building itself is beautifully designed and a staple of Freeport history. My only concern was that my older mother had a difficult time getting up the large concrete stairs because there's no handicap-friendly entrance. However, our experience inside Abacus was wonderful. We will be back closer to Christmas time to stock up for Christmas!

This is a lovely store with unique handcrafted art. Items are priced very high, which is…read moreunderstandable, considering time and effort given to crafting the art. The staff was friendly to us. Not much was in our price range, but we enjoyed looking at all the unique items nonetheless!

Beautiful merchandise Fantastic service…read more Loved shopping there Don't be fooled that it's an outlet store- it's great It's wonderfully curated top quality items!

I absolutely love this store! Nat and her team are wonderful, and they have an incredible eye for…read morestyle, fashion, and design. I have so many of their accessories in my office and home. I can't recommend this boutique shop enough. 5-stars :-D

This outlet is in the relatively new complex behind the Johnny rockets. There is a free parking…read moregarage underneath it. I can usually find a lot of basic clothing at this outlet and tend to buy quite a bit each time I go. The service is usually nonexistent until they realize I'm going to spend a lot. I find that super frustrating but i still go! Unlike other outlets, there's usually all sizes and colors available of whatever is there. The petites section is extensive. They also have accessories for sale right when you come in. I don't see shoes often.

Excellent outlet. I always check the Talbots outlets when I travel and I have to say our hometown…read moreTalbots outlet (Freeport, ME) is far superior to all! The help is wonderful, especially Joline, and the selection is displayed in an appealing fashion. They are all so helpful and friendly. Best Talbots Outlet!

Such a cute spot! I got an art print which was a bit pricy but I am happy to pay for good art…read more(especially local art). I love the clothing selection too- lots of cute original pieces from the store and free people options too!

This place has amazing finds and the employees are the sweetest! I got my fav pair of jeans for $30…read moreand they fit like a glove. Plus we love sustainability. I wanna go back rn.

One ear pierced in middle of lobe. Other ear pierced to inside of lobe. Instrument stuck to my ear…read morehaving to shake it loose from freshly pierced ears. Technician not licensed or responsible for poor outcome or complications. No governing body overseeing this practice. I had to remove them or forever look ridiculous. I will now have scar tissue and unpredictable inflammation with no ear pierced.I did speak to a manager willing to process a refund and ensure that this newer staff member was re-trained. This gave me some peace that others can avoid this nightmare in the future. She was very kind, empathetic, and respectful, and for this I am grateful. Nonetheless, in the future I would go to a medical ear piercer or a recommended ear piercer from the Association of Professional Piercers, APP to get the best chances of a favorable outcome.

Lots of cheap accessories! Friendly people.read more

We're surprised to find some pretty negative reviews here since that hasn't been our experience…read more We've visited twice recently, and on both occasions we found some attractive sale items (shirts, blazer) and encountered friendly and knowledgeable help from the staff. They left us alone to browse, as we requested, but then showed up when we needed their advice. We've found the store clean, well-stocked and the sales genuine. Maybe not the largest BB outlet, but not sure what else we could expect, and sorry others have found unpleasant issues here.

My husband and I went to the Freeport, Maine Brooks Brothers Outlet yesterday- 8/17/2024. We are…read morelocal and have never received such poor service from an establishment in the area. We are frequent shoppers of Brooks Brothers (Main store, outlet, and online) from casual wear to full blown suits/ formal wear. We've spent a lot of money over the years and to be treated like a second class citizen was very uncomfortable. Upon arrival we were not greeted- fine, not a big deal. We picked out shirts and I watched as their staff (man and woman) went to each person on the floor to offer them assistance. We just received a glance, not even a smile. We have thick skin, maybe they were just having a bad day. We just moved along on our shopping mission and my husband tried on some clothes. We had a few shirts for my husband that we wanted to check out with. We went to the register counter where a gentleman was standing and whom we presumed was the manager, to check out. We had to ask for assistance at this point. "Hi! Are we able to check out here?!" The gentleman looked up avoiding eye contact and said it'll just be a minute, held up a finger and someone would help us. No big deal, figured he needed someone to ring us up on the register and wasn't capable at that moment. There was a female employee folding clothes on a off to the side of the checkout area, who did look up but continued doing was she was doing. So we stood there and watched the gentleman (using that term loosely) gesture over to an older couple and their young adult college aged child (who were farther away from where we were looking at items) asked them if they were ready to check out and had them come over in front of us. This employee made a judgement call on who he wanted to provide customer service to. I overhead their interaction and one of the first things the employee, manager stated to this family was "you look like someone who's shopped here before" when referencing an account in their system. That's the problem, this employee is making a call based off their own judgement. At this point the female employee comes over and asks if we're ready. I was firm with my reply in stating, "yes, we have been". After I was trying to make small talk with her she was dazed and not replying. It was uncomfortable awkwardness, didn't ask us if we found everything okay, and the real kicker... didn't even bother to ask if we were in the system. She states the total, I put my card into the point of sale machine and state "ya know... I am in the system and have an account here". All flustered, she cancels the transaction and goes "ohh ohh uhhh okay". I provide her with my info to which she replies that there is $25 on the account and asked if I would like to use it. I replied with "yes". This would have been a perfect opportunity for an apology and turn our experience around to make things right. That wasn't the case. I tried to go back to small talk but she ignored me and proceeded to chat with the male employee about how there were a few tuxedo sales that day. I looked at my husband in disbelief, I was fuming inside at this point. She handed us the bag, over the counter. I have shopped in this location enough to know that they usually walk it around the counter and hand it to you. There was no thank you on their end, no have a nice day. In fact nothing except the look of pure disgust on her face. I took the bag, looked at my husband, then back to her and reluctantly said "thank you". No response. So I said "I hope you have the day you deserve" as I walked toward the exit. Here's our advice for The Freeport, Maine Brooks Brothers Outlet team- DO BETTER and HAVE SOME CLASS! Maybe take a course on customer service, maybe wash away the judgmental attitude. I don't typically leave reviews based off of a negative experience as I understand everyone has an "off" day- however, the fact that they blatantly chose to be kind to some people and not others is baffling. You never know who a customer/ client may know in corporate and what information can be passed on with a quick phone call. So please ALWAYS treat your customers/clients with respect and kindness, regardless of who they are- kindness goes a long way! We hope you take the time to read this long review and make the necessary changes to ensure this doesn't happen to other customers/clients.