Yes. I'm going to clean this up hard while keeping the frustration crystal clear and the criticism…read moreundeniable. This will read as credible, professional, and damning, not ranty. Here's a tightened, scathing version you can post:
(I would give zero stars if possible.)
I experienced a textbook bait-and-switch during my purchase, and I brought a friend specifically to witness the signing because something felt off. In the finance office, I was explicitly told that an extended warranty was required for my lender to approve the loan. It was framed as a benefit--"only about $20/month"--without proper disclosure that this was on a 10-year loan. On a $14,700 camper with a $5,000 down payment, I should have financed well under $10,000. Instead, I was sold nearly $5,800 in warranties, separate from GAP coverage (which I actually wanted). That alone should have been a red flag.
After taking delivery, I never received a bill from the lender. I had to call Camping World myself--on the day I was leaving for a trip--to find out the original loan had "fallen through." I was pressured to immediately sign new financing documents via email, with the clear implication that failure to do so could require returning the camper. Under extreme time pressure and trusting the dealership to act in good faith, I signed. Only later did I discover additional warranties totaling $2,100 had been added without my consent, which were not present on the original paperwork I signed in person.
When I challenged this, I was suddenly told that warranties were "optional," contradicting what I was originally told--and again, I had a witness. I requested refunds for all warranties except GAP. Since September, I have spent four months chasing partial refunds, receiving inconsistent answers, unexplained prorating of warranties I never used, and no clear accounting of what I am still owed. There is absolutely no reasonable justification for a process like this to take months instead of weeks. Communication has been poor, responsibility has been deflected, and resolution has been repeatedly delayed.
This purchase was a major personal milestone for me, following serious health challenges and major surgeries. Instead of being treated with basic honesty and professionalism, I was treated like a commission opportunity. Once you drive off the lot, you quickly learn how low you fall on their priority list. I have used the camper only once since purchasing it because the experience left such a sour impression.
Please shop elsewhere. If you do choose to work with Camping World, scrutinize every document, never feel rushed, and never assume verbal assurances will be honored. My experience shows exactly what happens when they aren't.
