I've been coming here for 13 years now. Why?…read moreBecause of Deb! She's at the front desk and the best! I always feel welcome coming in, and well taken care of when I leave. She's been here since the beginning, and through the 4 doctors I've seen. Oh wait. I've known Deb the longest, but seriously, I keep coming back for all the other personnel I see. Kim is also very nice at the front, though I haven't built up as nice as a rapport with her yet. Stevie is also the best! Currently my doctor is Dr. Anderson and my hygienist is Stevie. Dr. Anderson is nice and straight forward, and explains things very well for me. I've mostly only had normal check ups and cleaning since I've been seeing her and haven't had any procedures done. But she is sure-fingered and confident, and I would be happy to get any treatment done with her. Well, I guess I won't be happy to get anything done with my teeth... Cleaning is like pulling teeth as it is. lol. Stevie is another reason I keep coming back here every 6 months. Despite her having only one day available out of a week! She's gentle and kind, but gets my teeth feeling polished. And so friendly. And so informative. I seriously have all my teeth related questions answered here without feeling like I'm asking for too much. Thanks for making my scary dentist visits pleasant, always!

office was very nice & felt super clean, updated x ray technology & tvs, staff was overly…read moreaccommodating & kind

If I could give them zero stars I would and this is solely based on customer service. The Dentist,…read moreDental hygienist, and front desk staff are great. The problem with this office is the billing staff Mindy and the office manager Breanna. There have been issue after issue with submitting my claim information to the insurance company after the patient portion was already paid. I tried to help them recoup funds from the insurance company and requested information to submit the claims myself but they were very disrespectful and rude. The poorest customer service I've ever received. The office manager was upset because I hung up on her due to her lack of customer service and inability to properly deescalate a concern with a very simple issue. She then left a vm dismissing me from services and accused me of being irate but clearly I hung up to disengage with her and her poor behavior. I hope those calls were recorded b/c I will be escalating further. After initially posting a review on Google I received another call from Breanna (Bre). I spoke to her calmly and she continued to escalate in her tone throughout the conversation to the point where she kept cutting me off and would not allow me to speak. I repeatedly asked for corporate number with no response until she hung up on me. Very disappointing experience. Bre has no customer service skill and should not be a manager. It's clear that her poor service is reflected in how her other staff treat customers. I have requested that she does not contact me ever again and that a regional manager contact me to further assist.

This is a terribly managed location! An appointment was made to address a very specific issue…read more After getting there and mid way through getting started I was told the issue could not be addressed that day. This created an utter waste of my time and it was the only reason I picked this location. All other dentists were informed and honest about how long it would take. Two months later they send a bill for said "service". It was paid but I will never trust this terribly managed practice again. The location was extremely subpar as-well which fit right in with the level of services received.

My wife and I have been working with Drs. Kim and Lentz for about 10 years. When our previous…read moredentist retired, we didn't think we would ever find a doc to replace him. Well, we did. I recently met their new hygienist, Robin. She may be new to the office, but she's not new to the trade. She was quick, thorough, and fun all wrapped up into a generally not that enjoyable experience.

Absolutely wonderful. I was recommended by a friend and I have had a wonderful experience. Dr…read more Lentz, the hygienists, and all of the staff I have interacted with have been compassionate, knowledgeable, and have provided excellent care. If you are looking for a trustworthy and skilled dentist look no further. Thank you!