I am writing this review on behalf of my mom who is vision-impaired…read more "I saw Stephanie Murphy today for the first time and I loved her. She worked with me on what I wanted done and didn't try to say I needed anything extra. She was honest, friendly, and explained everything very thoroughly."

Don't let her mellow, upbeat presentation misguide you. My experience with Dr. Stephanie Murphy…read moreraises serious red flags about her dental practice and patient care. I visited for a lost filling (lower right second molar). A crown was recommended by her. I developed excruciating pains throughout my entire upper/lower jaw, gums, teeth, and upper neck after her temporary crown procedure. This lasted nearly 2 months, right up until another dentist addressed the pain by removing her temp crown and putting on his own. At my follow-up (originally for the permanent crown), Dr. Murphy spent barely a minute looking in my mouth before confidently declaring how a root canal was a must, based on "90% of her cases," not any imaging or patient-centered examination. When I emphasized that I had absolutely no pain whatsoever before her temporary crown procedure, she only gave me pitying looks, said teeth just wear away over time, insisted on no other alternative other than root canal, and suggested a "second opinion" -- from her referred endodontist she would have perform it, and Murphy to place the permanent afterwards. With my concerns of rushing invasive procedure, she sarcastically said we'll wait it out a week to see if it is a "magical tooth" that doesn't need a root canal to rid of the pain. Alarmingly, she even warned that without a root canal, an abscess would inevitably lead to tooth extraction. My insurance denied coverage for her crown procedure, stating no serious signs of decay or damage observed on their end. When I brought that up to her, she countered that insurance coverage denials are common at her practice, that they are accustomed to challenging and even threatening insurance companies. Other dental offices I contacted thereafter while seeking a new permanent dentist all disputed Dr. Murphy's certainty of a root canal based on my symptoms, one dentist office explaining that even slight misalignment of temp crowns can cause the pain I was experiencing. Her abscess/tooth extraction comments were sharply rejected by these other dental offices I called up. Even Dr. Murphy's own assistant seemed confused about her abscess/extraction warning. I opted not to move forward with any further treatment past her temp crown, got my refund and set up shop with another dentist who removed her temp crown and placed his own. Within only a week of his procedure, my pain is largely nonexistent, and I can now eat pain-free on that side again-no root canal needed. Near 2 months of torture and agonizing pain because of Dr. Murphy's rushed pressuring towards a costly invasive procedure. I am now seeing an incredibly reliable dentist. Guess I have a magic tooth after all, Dr. Murphy. Patients beware!!!

I went to Dental Associates in Bayshore for the first time. This visit was for a primary checkup…read moreprior to completing teeth cleaning. The hospital has a good amount of parking which was great. The office itself is clean and well maintained inside. The receptionist was extremely kind as well. The dental assistant who took my Xrays was attentive and answered all and any questions that I had. She also made sure to ask about my dental history in great detail. My dentist Dr. Madiha Khan and amazing and ensured to thoroughly inspect my teeth. She gave me great recommendations and they were able to get me scheduled for my next visit immediately. Overall, I would highly recommend this dental practice!

My wife was turned around by the receptionist (chubby white lady with light brown hair) for her…read moreappointment, while she was in pain, because the receptionist was confidently incorrect about which insurance we have and tried to get my wife to pay for more than what she was having done that day. When she questioned her about it and tried to explain that she was wrong about the payment and offered to provide proof, she was rudely told she either had to pay what she was asked to pay or cancel her appointment. Then when asked if we could prove there was an error after the fact if we could get a refund, she rudely said "we could talk about." She ultimately ended up making my wife reschedule for TWO WEEKS later. I called to complain and talked to a different woman who was very understanding, professional, and patient. (despite my frustration) She correctly identified my insurance, walked me through what I should have been asked to pay, and rescheduled my wife for two days later. This first woman, who again, turned away my wife who was in pain for her appointment despite her having the correct insurance she claimed to have, was completely unreasonable and unprofessional. She extended the pain my wife was having in her tooth and embarrassed her in front of the other people who were in line behind her. If I were you and this lady was the receptionist I would wait until someone else was available and refuse to work with her. She no idea what she is doing and a miserable person to interact with. (This is not the first time shes been uninformed, unhelpful, and rude to us) This woman should have no place interacting with patients in any manner.

I've been a patient of Dr. Mackey for a long as she's been at her Glendale office. She and her…read morestaff have provided first class service for all those years. They treated me with the utmost care and respect and have kept my teeth in top condition. Thank you for the years of service. Steve K.

Thanks to Dr. Bridget Mackey and her outstanding team I am happy to smile again. After what seems…read morelike an eternity I finally made the commitment to fix my smile with a full restoration of my upper arch that included crowns and veneers as well as having my bite adjusted . Bridget did an outstanding job not only listening to my needs but guiding me through the process and details of how she was going to proceed with all of the work. Iam happy to eat and chew fully on all my teeth again without getting food impacted into the spaces I had between my upper teeth, and that feels great. Not only that but having veneers on my front teeth now gives me a smile without fear or feeling self conscious about crooked teeth. If anyone is considering having veneers or crowns at a dentist I highly recommend visiting Bridget and her team of professionals. Dr Mackey has the skills and training as a cosmetic dentist that you will not find at a regular dentist.

Nice friendly dentistry. I'd been going here most of my life and then the practice was sold, change…read moreis hard, but they are keeping up with the times with new products and equipment. They offer special treatment even down to the toothbrush they give away, they find one taylored to meet my needs and my husbands. I wish they were in my insurance network.

Awesome Cleaning and great suggestions! Excellent place!read more

Best hygienists and dentist. Everyone is so friendly and interested in their clients…read more Wonderful job done on my teeth, every visit.

Dr. Andy Smith is a wonderful dentist. It was my first regular checkup since Covid (former dentist…read moreretired during that gap) and Dr. Smith was welcoming, understanding and didn't do any of that shaming I worried about prior to my visit. Everything about the process was great--scheduling the appointment, cleaning with dental hygienist, X-rays (way cooler with new technology), examination with Dr. Smith as well as follow up appointments for the mouth guard he designed and made for me within a week. I highly recommend Dr. Andy Smith. My children (now teens) have outgrown the pediatric dentist and will be seeing Dr. Smith this summer because I trust him that much.

Outstanding dental practice. The staff is great as well as…read morethe dentists and hygienists. The office is great, clean, high tech. The dentists and hygienists explain everything thoroughly and advise you on dental care at home to maximize success. I have seen Dr. Seubert for emergency crown and filling and he explains everything well. Also Dr. Patel and Dr. Seubert for exams.

Dr. Patel and her team are absolutely wonderful. Excellent dental practice with modern and state of…read morethe art equipment. Overall a wonderful and great dentistry.

Modern touch on 7020 N. Port Washington. My family member had begun his top teeth implants last…read moreNovember and hasn't received his permanents set and it 12/05/23. There have been numerous complications, and the charged keep piling up. It's has been life altering for my family member, it has affected his body image. If it was explained to him that it would take a year or more to make adjustments and etc. He said he would have got dentures instead. which would have been less costly. Too embarrassed to tell the exact monies he has spent; I'll just say he could have purchased a new car or truck. If you considering this agency, please make another informed choice.

My last review of Modern Touch was 10 years ago, and I've been a client for about 15 years…read more I've seen a multitude of dentists at the office over the years as staff has changed, and the work has consistently been really well done. Cheryl, my hygienist, and Dr. McDonald and Ashley have been the most amazing team over the last year, in particular as I cracked two teeth as a result of extreme stress. They guided me through a very painful process and made sure my mouth feels and looks perfect at the conclusion of the work. The work performed is of high quality (as are the labs that they use - for crowns, implants, mouth guards). They have stayed on top of technology so imaging is easy, painless and comprehensive, including 3D digital models. They show the utmost care to their patients before, during and after procedures. The staff is friendly but still professional. The work above all else is thorough and exceedingly well executed. My husband has also had good experiences over the years (although he has needed less dental work, thankfully!) but as a family, we are beyond pleased. I couldn't recommend this dentist more highly. There are some cases when work is authorized by insurance at a certain expected amount, but the actual charges are different. I have never had an issue with this, as it's clearly explainable (the procedure had to go a different way, or the insurance covered something at a higher percent). The clinic "banks" any overpayment for us, and we use it for any charges we might accrue going forward. They have offered to reimburse us as well, but with a family that goes to the same dental clinic, keeping the overpayment there simplifies things for my purposes and I appreciate that they are willing to do that. Highly recommend the team at Modern Touch!

Very disappointed. After getting X-rays, Dr Joyce came in…read moreand asked why I was there. I said my dentist had retired and I wanted to establish a new relationship. She did not perform any oral cancer exam, gingival exam or physically check my teeth for caries. These are normal preventative measures. This is not what I consider quality care.

I am so glad that I switched from my previous dentist to Dr. Joyce!! She is always very kind and…read morethorough when I come in for my regular cleanings. I appreciate that she always communicates what she's doing so I know I'm getting the best care! Not to mention all the staff in the office are very friendly! They make going to the dentist painless! Couldn't recommend them more if you are looking for a new dentist in the area!