Wish I could give less than 1 star. This is a clinic that cares more about money than patients or…read moreidentifying the root cause of fertility. I understand that fertility treatments don't work for everyone, but there were many things that did not sit right with me. All diagnostic tests and procedures are done in a basement in downers grove and seemed very run down. Many nurses did not have any bedside manner. I was scared into IVF and many of my concerns were dismissed by one dr. Another dr seemed bothered by our consult and simply asked if I wanted IVF or IUI without any professional guidance. Please don't spend your money here and keep searching for providers you trust and feel comfortable going down a fertility journey with.

My appointment went smoothly, everyone was courteous and professional. The receptionist, nurses and…read moretechnicians were all very nice.

This place is amazing! I felt truly like everyone there cares about me and what happens. I have no…read morecomplaints. The staff is awesome and the drs are nice. They even got me in while I have having anxiety for an extra scan to reassure me that everything was okay. After 4.5 years of unexplained infertility and 2 miscarriages we finally have a babe thats sticking and I owe Chicago IVF everything for making our dreams come true to be parents.

I had a very positive experience from the first consultation appointment (July 2018) through my…read morelast 9 week ultrasound appointment (March 2019) with everyone at the Valpo Chicago IVF office. All the doctors and nurses were caring and respectful. I felt like a priority and everything was done in a timely manner. I ended up with the most perfect and beautiful little boy because of Chicago IVF!

Dr. Wood Molo is amazing. Thoughtful, listens, willing to…read morethink outside the box. (No pun intended?) Emma, Lauren, and Stephanie are fantastic ultrasound stars, and the phlebotomy folks are great--I've never have so much fun getting blood drawn. :p

If I could give Pinnacle 10 stars, I would. From Dr. Tur-Kaspa to Dr. Wood Molo, to everyone in…read morebetween from the front desk to the ultrasound tech to the nurse navigators--everyone is so supportive and accessible, greeting you with a smile and always going above and beyond. I have been to several clinics in the area and have felt like a cog in a machine. Not at Pinnacle. They see you as a human being first and patient second. It makes all the difference in the world. Being older and with few eggs, I was not made to feel less than. On the contrary, I felt like the team was really in my corner and rooting me on. Kudos to the culture at this office!! Thank you!!

I have scheduled an appointment with them 3 times, all 3 times they have said my appointment wasn't…read moreon the schedule. I finally said forget it, I'll go somewhere else because if they can't even schedule an appointment then I don't trust them with my fertility.

From the owner: Invitro Fertilization, Reversal of Tubal Ligation, Treatment of Endometriosis, Laparoscopic…read moreTreatment of Uterine Fibroids, Treatment of Polycystic Ovarian Disease and Reprodcutive Endocrine Disorders.

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

Dr Shashoua is an ANGEL! I agree with the effusive comments of other, grateful patients of his: He…read moreis FABULOUS: Kind, brilliant, and an all-round terrific doctor! He helped me when I really needed expert help.

Dr. Levrant and the whole team at Partners in Reproductive Health were absolutely amazing to work…read morewith. They gave us hope during a time when most hope was lost. They made the journey to having our now 15-month old daughter a smooth one. Dr. Levrant was very honest with me and my husband regarding the process and potential outcomes. There was no sugar-coating, which I greatly appreciated. In all, he was very confident and made sure that I was fit and ready to move forward with each step. For example, there was one time, when my body wasn't ready for one of the procedures. Dr. Levrant informed me that I would have to wait a few weeks. Though I was frustrated with the delay, I was grateful that he didn't rush the process. He wanted to make sure that everything went smoothly. And it did! The nurses and staff made a challenging reality bearable and doable. I actually loved visiting the office just to say hello and give them updates! We will definitely be back when we're ready for baby #2! I cannot recommend Dr. Levrant enough. Thank you for helping us bring our baby into the world.

From the owner: Fertility management and IVF expertise. Caring staff who care about our patient's experiences and…read morestories and show you the care and respect you deserve.

Dr. Morris is one of the top doctors in his field, and he's incredibly knowledgeable. He's my…read morefavorite physician in the world and I was his patient years ago. He performed a surgery, and I can barely find the incision scars. If you need someone dedicated to helping you, Dr. Morris is the doctor for you. He can't guarantee you any results, but he'll provide you with the best scientific evidence-based treatment protocol possible. His staff was pretty awesome too.

This place screwed over a disabled-veteran cancer patient…read more Yep, you read that right. I was diagnosed seven years ago, but I didn't hear from them, and then all of a sudden, I got a bill that was thousands of dollars. Numerous other issues as well. An employee named Annie is the worst and has no place working in healthcare. I suggest you go elsewhere as they clearly show no empathy when dealing with patients who are going through the worst time of their lives. Is the doc okay? Maybe? But the ADMIN is horrible to the point that I filed a complaint with the Illinois Department of Public Health. BEWARE!

You will never feel more like number and less like a human being then when working with FCI. This…read morelocation in particular cannot be trusted with pharmacy pricing and benefits. Look that information up on your own. They herd and schedule people like cattle. This is the Walmart of Fertility centers, who cares about customer service when you have 100 people a day coming through the door. They love to waste money on testing. They call you 15 minutes before they close with urgent information and when you call back the next morning no one ever picks up. There is no compassion, not a bit of sincerity.

I can't say enough about FCI. I had a horrible experience with Chicago IVF and then moved to FCI…read moreand have been seen by Dr. Hobeika. Dr. Hobeika is truly the best, most compassionate doctor I have ever had. He takes the time to answer all of my questions and is truly invested in my desire to begin my family. I've also had terrific experiences with the receptionist, Melody. Melody is always the first person I see when I enter FCI, and she always puts a smile on my face. She has also worked with fitting me in for appointments when I have work meetings. She is so nice and caring. My nurse was Michelle and having gone through the IVF experience herself, she is always very understanding and helps to keep me calm. The ultrasound techs have always been terrific as well. You won't regret going to this office!

This practice is wonderful, from the upfront staff, nurses and doctors. I have been seeing Dr. Ford…read morefor a couple of years now and she is very professional and caring. She is to the point but also has empathy and a great bedside manner. Thankful to have stumbled upon this practice!

Good facility. Clean. Quiet. Hours are standard for healthcare. Hospital area has a gift shop…read moreand coffee shop. Lounge areas are available. On time service so far. Easy to get to. There is a walgreens inside the hospital as well They are going undergoing some renovations They have complementary valet parking as well. Pretty cool

I had an excellent experience with Dr. Miller. My daughter saw him for some personal concerns, and…read morehe was caring and effective. The staff were professional, the office felt private and clean, and there's plenty of parking with outdoor security. Dr. Miller is personable, friendly, and highly knowledgeable in his specialty. His expertise and confidence make him someone I'd trust completely.

I actually had an excellent experience with the doctors for ob/gyn for over 8 years, which was…read moreterminated by the office staff in an office I have never been to or had an appointment with who got in there via computer system, actual relationship unknown other than the office she works in is probably 20 minutes from where I live per Google Maps. Demanded cash under the table in large amounts for further appointments that evidently had included terminating my insurance at appt dates, only for Naperville at one point, and false statements about accepting my insurance that when I went to the insurance company finally they did remedy as well as make sure she no longer was able to withhold records and for cash only for that either. But that is the one criticism I have, which is that office staff are able to and there was nothing I could do about it or the disturbance she was conducting for a good two weeks. At one point she went on at length about how the patients must learn all of their computer systems per office, and its evidently become somewhat like that with and via office managers in general at least at that point. I would actually recommend not returning any manager calls or emails that start like this and instead going straight to the insurance company to get your records and terminate the disturbance. In the long run HRD can sue the companies about staff vs us, but on this basis, ending the disturbance and stranger danger bullying and worse, is all you can do. There is law separating us from them with annual training course training required by HRA, but beyond that, you are being dragged into a war only they benefit from unless forcibly terminated. Licensing almost always also does this, but its also a long drawn out nightmare potentially while they keep going, vs insurance company vs to enforce the law to be on their provider list as clout being waived, able to complain on your behalf if they feel they should. Its pretty much all you can do. Also per insurance co as the only people who will and can protect you from them. And having the same problem reaching anybody who would provide mandatory licensed instead of the office staff. You have a computer system database invasion of your regulated info access by a practitioner unsupervised stranger danger when they do this highly illegal thing to patients and customers. Almost always anonymous due to illegality known to the employee. In banking at one point in the 90s, people like this were "borrowing" savings account deposits as 'free loans' to invest and return that got caught when they couldn't put the money back. The federal court issued a ruling allowing supervisor arrest for not monitoring the employees in that kind of case and theft "under their noses". Here they would need to block employees from unlimited access to our information and supervise them to stop them, and set computer system alarms and triggers notifying practitioners, but so far I know of nobody coming down on practitioners or other entities when staff do this but at US Bank also banking industry. In an analagous in that misuse regard, we now have to go somewhere else also for that much safety from the persons involved, of unknown relationship or what provoked this. But you can get your records out of them which are actually in turns out are supposed to be available on demand for free from the electronic portal but you have to know that and locate them. It was very sad in some ways after that kind of a very positive experience with the doctors who made a real difference vs what it usually seems or can turn into causing nasty problems that shouldn't be there., for years and years, and the office in Naperville or Lutheran General a couple of times. But it seems to be a coming plague with office employees and the public with licensed regulated services that aren't per regulation when the staff can turn them into this with a danger to you if they successfully entrap you into more than terminating the anonymous office person and getting your records, etc. Appears to be computer system office management system created as a problem in general potentially anywhere you go that could happen any time. Always licensed services are immediately out the window when it does. There is so little on practical basis that you can do about it and your safety, with your medical services out the window entirely, that its important to know how to at least get your records so you can get timely care somewhere else if at all possible and the insurance company can address what is supposed to be 30 days notice required also for services with a covering physician and refills, if you can't do it fast enough to go somewhere else in time for any reason.