Highly recommend this company. Best service and the techs came on time and explained everything…read morethey were going to do and fixed all the issues. No up charges . We have them at our house every year to make sure all is doing well.

Upsell, upsell, upsell. Price quoted for a simple spring replacement was absolutely outrageous. I…read morefound a professional, quality, fully-licensed repair service for less than half was Door Serv Pro was asking. From the moment the technician walked up, he started looking for things to replace other than what actually needed to be replaced. Beware and get a second quote before using this company.

I have no idea how to rate this company. I called them and they came out Friday afternoon to look…read moreat the door. The guy was very polite and gave me a couple different options which I do appreciate his honesty and effort. That really meant a lot that he was willing to repair the door rather than replace the door although the door really did need replacing to be honest. He was going to get me a couple estimates on door replacement and email me some estimates over the weekend. Here we are on Tuesday and no estimate. Maybe it takes 4 + days to get a quote.....Seems odd.

Very knowledgeable, reliable and trustworthy. My two garage doors, the openers and entire track…read moresystem was done in one single day and was also very cold outside I definitely trust them and would hire Mr Sherwin and his skillful son for any garage door issues in the future. Definitely recommend anytime and their prices are good and offer a wide variety of garage door options.

Tom is super friendly & reliable!! I called for a service and he called me back soon after. I…read moredidn't get to the call on time but he did leave a voicemail and even texted me. He was quick with his responses .. gave me a date and time when he could come out to the house & he did just that! Mind you, he gave me his business card as soon as we met .. professional!! Thanks for the quick service & good luck with everything

Had a torsion spring blow apart on me Monday night, I called The door guy the next day and…read moreunfortunately it went to vmail, but Tommy called me back in about 10 minutes. So leave a vmail! I explained I needed a replacement spring done, and after a few questions, texting some photos, he determined that the one spring I had wasn't enough, and even quoted me a price over the phone. Showed up the next day ONTIME! Did the springs, found a frayed cable, and serviced the rest of the door. Runs quieter and smoother. Same flat rate he quoted (very reasonable) and was pleasant to work with. His wife collecting payment over the phone was equally pleasant to work with. WOULD RECOMMEND!!!

Mike was incredibly friendly and generous, taking the time to explain everything that was going on…read morewith my garage door. The service was very fast, and I'll definitely be using his services in the future.

Mike was excellent in replacing the broken torsion spring on my garage door. Professional, very…read morequick, and he was happy to answer my questions so that I could do the repair myself next time if it happens again. I like to do-it-yourself when I can, but this was worth every penny for the peace of mind.

We had a spring break on our home garage door. We called and they came out the same day in a few…read morehours. They make their own springs off the truck. He replaced both springs and was done in about an hour. Happy with the service and price was competitive. Many people were surprised when I told them how fast they responded as they are a larger company in the area.

Pretty good price. Really good service tech. Professional. Went right to action and made the repair…read morereally quickly.

I dropped by not knowing it was new owners. I was greeted by a gentleman who was clueless. I…read morehanded him 2 keys and he stammered until help arrived. I made keys for many, many years and know what should be charged. An old Ford ignition key that I made for $2.50 cost me $8. A single sided Yale key that I made for $1.25 cost me $3.50. Robbery in the highest degree. On top of that the Ford key had a plastic top and they made it without. They should have asked. Fool me once shame on me.

Fantastic work! I needed my door modified to accommodate a Yale smart lock. Brad was early, fast,…read moreefficient and the lock works great. Furthermore, he did all of that for a great price. Brad was friendly and he went out of his way to make sure that I knew how to use the lock. Thanks for making the drive from Winchester to the Luray area to help setup the lock!

They came and helped us with our door about 2years ago. We called them again and we are at 72 hours…read moreof no response. We are going to now go and use a different company. Their facebook page also shows many others stating the same thing.

I used Diamond Garage Doors back in June of this year when my sensor on one of my garage doors was…read morenot working. I called them during the week late afternoon and they came to my house in a couple of hours. They fixed the issue that same afternoon. I needed to do a checkup / tune up of my two garage doors and because of the great service I had received earlier I called them. Mathew came on time and serviced both garage door openers. He checked all the operations including the safety features. He did a very nice job. The cost was also reasonable. I highly recommend this local family owned company. Juan M