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    Lewis-Gale Clinic

    2.5 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Carilion Clinic Family Medicine - Colonial

    Carilion Clinic Family Medicine - Colonial

    5.0
    (2 reviews)
    2.8 mi

    My doctor, Adrienne Kinsey, works out of this clinic and since I have been going there for my…read moregeneral physical exam, it has always been a wonderful experience. First of all, the clinic uses the very convenient app MyChart to communicate with me, things like when I have my next appointment, show me my blood test results, and even to have me check in the day of my appointment. I can even text my doctor a question I may have regarding the blood test results, and she will promptly reply. Second, the clinic has its own x-ray and blood test labs, which makes it very convenient for me when the doctor orders any of these. Not only are these labs equipped with the latest in modern equipment but also the medical staff that work there are very friendly and efficient. Third but not least is all the staff who works there are very welcoming, friendly, and efficient. From the receptionist who welcomes me when I arrive for an appointment, to the RM who takes my weight, temperature, and blood pressure, and takes me to the room where my doctor sees me. To my wonderful doctor who carefully examines me with my best interest in mind. To the phlebotomist who draws my blood and prepares it for texting. To the exit receptreceptionist who takes care of scheduling my next appointment and prepares and prints my After Visit Summary. Quality customer service like none that I have ever received in any other clinic before is what makes me rate this clinic with 5 stars and highly recommend it to all those who read this review.

    I have just started going there. My doctor transfer to this clinic from the one in Salem. It's a…read morereal nice place. Very safe. Very big and comfortable seats. Very clean.

    Photos
    The Phlebotomist room.
    The Phlebotomist room.
    The Phlebotomist's room where your blood is drawn, prepared, and taken to be tested in the back room.
    The Phlebotomist's room where your blood is drawn, prepared, and taken to be tested in the back room.
    The doctor's examination room.

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    The doctor's examination room.
    Salem Family Clinic

    Salem Family Clinic

    1.0
    (2 reviews)
    1.3 mi

    Salem Family Clinic is a PCA affiliate- they will claim your insurance covers something and then…read morebill you. I put in a BBB complaint and their response was rude. Never doing business here again and will always tell people to STAY AWAY. College student? Keep away- they will see you as a cash cow.

    First of all I try to be pleasant and have smile ready for everyone. The staff upon coming into the…read moreclinic is stiff and unwelcoming. Upon check in you may have to wait and lots of times they take phones calls first instead of checking you in in a timely manner but after you are in you are in for a surprise they yell out your name, insurance company name, phone number,your contact persons name and whether you have a balance if you are aware of what it is and if you have one what you want to pay on it? This is all confidential information so very unprofessional indeed. You sit there for at least half an hour most visits been there an hour and half waiting at times......one of the nursing assistants to the physicians is unhappy there or in general for whatever reason and if you have a question and she is in a bad mood(which is a lot) look out you are condescended to...I have been yelled at for their mistakes their action or inaction when I question, been told how difficult their patients are? we are there because we are sick or hurting (we all have bad days at work)speak of their personal life with upset all while I am there not feeling well. I feel upset before I even get to see the Dr. When explained to the Dr the frustration it apparently is met with deaf ears. Nothing changes. Upon check out make sure you double check the tests they order as I have arrived at appointments where the test were ordered incorrectly! (Yikes!) The lab is great with a shining star.

    Lewis-Gale Clinic - familydr - Updated July 2026

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