It took two people to figure out how to use a jack. Told me one type of tire install completely…read moredifferent. Trying to lie to me straight to my face. Complete Rat hole I'm surprised they're still in the business. Paid for extra person to do it quick I don't think he knew what he's doing. scammers.

Pulled us out of Bonnaroo. Super nice, helpful and respectful. They got us out of a bad situation…read moreand we really appreciated it.

16 degrees outside and our jeep quit running on I-24W outside of Manchester TN. My 95-year of age…read moreMother was freezing and a Tennessee Highway Trooper put us in his warm car while waiting for tow truck. Insurance company wanted jeep towed to Walmart and I knew that wouldn't work so I started googling repairs shops and because of the time of day I knew we would be spending the night there asked my sister-in-law to find a hotel for us. Looking at the list of repairs shops I thought I don't know these places, how do I decide. I selected FREEDOM because of what the word stands for, the colors and the stars inside of the "O". It was after hours when I called but Brandon answered. He listened. Brandon responded with professionalism. Didn't rush me. Guided me on what to tell the tow driver and that he would look at the jeep first thing Tuesday morning. Next morning when he shared what had been found and suspected I was overwhelmed. He let me call my husband and put him on conference call. He shared again his thoughts and recommendations. Brandon was straightforward with us so my husband and I had prepared to move the jeep to a dealership where it was going to take at least 6 days to repair and involved a rental expense when Brandon called me back with good news and we elected to let him move forward on repair. This was at 10am and Mom and I were back on the road by 3:30pm. The jeep's driving like a dream. I believe we had better gas mileage after the repair. If I lived in Manchester, TN. I would go to FREEDOM for all my automotive repairs. The fuel pump repair didn't break the wallet. Thanks to Brandon and the crew at Freedom Automotive Repairs in Manchester.

I've taken my car here on multiple occasions and I have always received great customer service. I…read moredrive a highly modified car and they take every challenge given to them in stride and never refuse a job. I would recommend their shop to anyone looking for quality work.

went in to make appointment to have my oil changed in my motorhome he said he doesn't work on…read moremotorhomes any more ok so I need to find another garage .I've spent thousands of dollars here they are good mechanics.

My 89 year old mother stumbled in to J/W's without the research us younger people have at our…read morefingertips. Fortunately, for her, she found the best people to repair her 30 year old car. Parts for these dinosaurs are hard to come by, but try telling that to granny! Yet the garage identified the problem, ordered the parts and had her on the road in what I believe is perfect timing. Mom grumbled about the price. Try explaining to a depression era woman about just how much it costs to run a business with employees, overhead and government regulations......Hopeless! Just about as easy as telling an 89 year old woman it's time to stop driving! Anywho....if your car has a mechanical problem, drop it off at J/W. They'll shoot straight and fair. Otherwise, roll your car under your shade tree and scratch your head for a week or two with your electronic beast or parts limited rusty old car.

Great mechanic. Easy to work with. Helpful, insightful, understanding. From the start of the job…read moretill the end of the job, he was always helpful and didn't seem to mind me checking in to see how things were going. Traveling with car issues is never great but I always felt comfortable and never taken advantage of in a situation that already felt out of control. I would recommend anyone within a short drive use Burke's.

From the owner: Family owned auto repair shop in the heart of Tennessee. Specializing in full service auto repair…read moreby appointment only

I am traveling with our RV and had the tire valve stem break on my truck. They were able to get me…read morein and replaced the TPMS valve. They were friendly, professional and amazingly quick. When you are traveling it is hit or miss finding service. I highly recommend Manchester Tire & Break.

Love this shop! They're friendly, professional and affordable! They've done work on both my classic…read morecar and my daily driver. I highly recommend using Manchester Tire and Brake for your tires or tune-ups! We're customers for life.

They are the best business people I've ever met. They do business like you're family. I highly…read morerecommend Tire and Muffler USA in Shelbyville TN to anyone needing work done! It's worth the trip if you don't live in Shelbyville!!

I called and explained the maintenance issues I needed performed. I was told no appointment was…read morenecessary, they can be accomplished in one day. Drove an hour, dropped it off in the morning and was told they would be done. went back at 4:30 and none had been accomplished. We had two breakdowns in the bays we needed, I was told. Do you want to come back? no no no no. You've wasted enough of my time.

Called for service on my BMW Z4, was told to drop it off & they'd work me in…read more 5 weeks later, they still hadn't done any repair work & weren't sure how long it would be before they could get to it. i paid for a rollback to take my car there & had to pay again to have it picked up & taken somewhere else. Should have been advised of repair time up front!!

They guess and misdiagnose, meaning they don't have the proper tools to diagnose your Vw, Audi etc..read more

Five stars is not a good enough rating for this wonderful repair shop! Each employee is amazing and…read moreso caring! As someone who was stranded in TN from MI, I could not have chosen to be stranded anywhere better. The generosity of everyone at Ferrell Auto Repair was amazing. The employees stayed after hours to make sure I could get to my destination that same day. Thank you to everyone at Ferrell Auto Repair. The BEST repair shop in Manchester.

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.