A great business run by a great family! I highly recommend them! They do gorgeous work!read more

WOW, I can't remember when I spoke to a customer service rep as rude and unprofessional as Lacy…read more A few months ago, I purchased a few thousand dollars in Tile from this company. I had a problem with the installation and called to get replacement and possibly look at some more. She indicated to me that her first appointment to come into the showroom was a month out. When attempted to indicate that I already had product that I just needed to order more, she said "we're not a good fit for you" and hung up on me. I run 3 businesses... dealing with difficult clients and customer service. Behavior like this is never acceptable. Motor Mouth Lacy, in a condescending, rude, and aggressive tone hung up on me before I could explain that I was a customer looking for prior product. I actually called back to get Lacy's name, I said to her that I didn't appreciate her condescending tone, lack of professionalism and she hung up on me again. At no time did I raise my voice in either conversation, use profanity's or calls names. Frankly, she hung up on me less than 30 seconds after I got on to the phone. I imagine Lacy is either part owner or family member. I can't actually imagine anyone with her lack of skills and behavior is actually employed. Or maybe the employers don't know about her behavior.. that frequently happens.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

I will be recommending I & E tile Services to all my friends! I wanted to find a great tiler…read morebecause I had a lot of tile work that needed to be done on our remodel and some of the tile had uneven edges and the kitchen tile had different shapes, so I needed someone who knew how to tile more than just basic tile. I asked an employee of the tile store if she knew of a great tile person and she immediately recommended Ivan. In fact, she told me that he was about to start a project on her house, so she really meant it. I called Ivan and he responded quickly. I immediately sensed that he knew what he was talking about and took great pride in his work which was important to me. Ivan and Sergei, who is also absolutely experienced and incredible, could not have done a better job! The tile was layed out perfectly, the grout lines are perfect and they cut the tiles so the pattern looks amazing throughout. Check out the photo I attached of the corner wall in my kitchen. The large fireplace really needed people with extensive expertise because it turned out that unbeknownst to me, those tiles also were not exactly even. Before this project, I hadn't realized that a lot of tiles aren't the same exact size even if you think they are, so you need someone who really knows how to handle that. Ivan and Sergei spent a lot of time with a laser light pointer to make sure everything lined up perfectly and the end result is fantastic! The fireplace with the little tiles was also challenging because the little tiles kept coming off the mesh backing they came on. Ivan figured out how to make them stick on their backing prior to applying them and the end result is perfect. They also did our bathroom for us including a glass shower nook and that too, came out perfect. In addition to all that, everyone at I & E is extremely professional, timely, great at communicating and friendly. They take great pride in their work and it shows. I'm very grateful for the amazing job they did. You won't be sorry if you hire them!

Hired I&E as a subcontractor to tile a shower. After 1 year the shower pan leaked through the…read morefloor and into the basement through the light fixture. I called Ivan, and he said he only has a 1 year warranty. We removed the shower pan tile and found he did not do proper water proofing and it leaked through the corner of the shower. Now I cannot ahold of him. How can you trust this company when there is no store to find them at and they don't return your calls. I'm now stuck with a demolished, leaking shower. Stay away from this company!

Visiting the Port Orchard Ferguson showroom on June 25, 2018 was a terrible customer service…read moreexperience. We are remodeling our master bathroom and it was recommended by our contractor and bath design company that we use Ferguson for our faucets, shower and toilet. When we visited the showroom (we did not have an appointment), a very pleasant and helpful counter person asked Gay Wanner, inside sales, to work with us. Gay appeared to be very irritated to be asked and acted as though we were an imposition. When we asked for help in picking out faucets and a shower, she just told us to go look at the displays and tell her what we liked. When we asked about toilets, she just pointed to a wall and said "there they are". She did not ask any questions or offer any advice. She was very unhelpful. We made some choices and she wrote down our order and said to watch our email for a quote. It has been almost 2 weeks and we have not received any communication from Ferguson. We visited the Koehler showroom in Poulsbo and received excellent service & choices where we made our order and had it filled within a day.

Great customer service. This place is for plumbing contractors. Great for those that are. I suggest…read moreif you want look at the show room you schedule a visit, and include your plumbing contractor. It's not geared for do it your self or handymen.

The owner was very helpful and suggested many cost saving ideas. If you are looking to lower your…read morecosts, able to use leftover slabs, then come here. They will also order whatever else you want. You might have to window shop for materials at other stores since their displays are limited.

Niebergall Marble Services, Inc. demoed my kitchen and laundry room countertops/backsplash in…read morerecord time. They installed granite countertops with undermount sinks in both rooms and a mosaic backsplash in my kitchen. They did an excellent job from start to finish. They were neat and tidy throughout the process and the finish work is stunning. In addition, Pat Niebergall was professional and respectful throughout the process. He brought important things to my attention early enough that they could be addressed, without causing a delay. He followed through with all of his commitments and when an issue arose, he dealt with it quickly and efficiently. Niebergall Marble Services Inc. exceeded my expectations! Highly recommended! 5+ rating.

Reasonable prices. I picked up a shower door here and it has been rusting from the inside out since…read moreinstalling. I had to caulk it all over to seal it but it was cheap. I like their kitchen counter and cabinet options.

Fairly average and mediocre quality. Eva, Christine, and a hit n miss crew of installers. I only…read moremet Eva once for measurements. She was 30 minutes late for our appointment. My agent and I both had to drive in 50 minutes of traffic. We got to the house on time but had to wait for her. She was pretty cold and spoke just a few words during the meeting. There were some frustrating incidents and arguments during the cabinet installation that could have been completely avoid. Overall I was barely satisfied. I had to push very hard to get some of the quality issues fixed and it involved multiple trips. I will do much more research next time before I pay someone to do any work in my house again.

Everything went well and we gained the friendship of an extremely competent plumber, contractor,…read moreemergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs!

I had a need for an emergency door frame repair at the end of a busy day. Tom came right away to…read moreassess, and then complete the job. Very responsive. Quality repair. Improved on what was there before. And absolutely great to work with. Amazing all around! I'd refer anyone to Ace Works.

They were very helpful with helping find parts that I needed and demonstrating how some things go…read moretogether. This was the equivalent of finding the old guy in the hardware store that has a lifetime of experience. Thanks for the help! Definitely recommended

From the owner: Rosen Plumbing Supply Company is the premier independent, family owned and operated plumbing and…read moreheating wholesale distributor in Western Washington.