I was injured from this parking lot! I parked at the Lewis Wharf today. When I was walking out, the closing bar came down and hit right on my head! I had a big bump right away. When I got to my hotel, I noticed I was bleeding! There is blood clot on my left side of my head. The guy was very rude about it, and refuse to apologize at first and blamed that it was my problem. Horrible! read more

Lewis Wharf Parking - Blood on my hand when I touch my head. - Parking Near Me - Boston, Massachusetts

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28 Atlantic Ave. terrible service the staff is so Saturday morning. The guy at the front desk is so yelling at his staff yelling at people that there. He's an old piece of shit. The guy at the parking lot that runs the parking lot is extremely expensive to park there even for a few minutes. Terrible customer service if you live here, you're an idiot for dealing with the pieces of shit that work here. read more

Was scammed by the attendant. Was told my vehicle was "oversized" and would be $60 for up to 10 hours. I told him that there was no price like that on the menu, it was $25 for 10 hours and only $50 for 24 hours, and he simply stated it was policy and refused to negotiate. I then asked if that meant i got an "oversized" spot figuring he was going to park me in my own little spot somewhere that would at least guarantee I wouldn't get a door ding. He said yes, I paid, and then he asked me to follow him where he parked me in a regular sized spot next to everyday normal vehicles that had paid the lower rate. I think he scammed me and pocketed the difference. No return calls from the company that manages the lot. read more

Do not park here unless you like paying more than expected. They will rip you off. The flat rate parking advertised at $24 only is if you're out by 5am. It does not say this anywhere, despite the parking attendant's insistence that it does. The overnight parking rate on the sign says $30 maximum overnight rate, but this is not true. I got in at 3pm and left at 1pm the next day and was charged $48, which is unacceptable for any parking. Do not be fooled by the unclear rates. It seems like they're taking advantage of you because they can. read more

I cannot speak any more highly of this parking lot. When I dropped my wallet (full of cash) the manager, Abraham, picked it up and called the number on my blue cross card to contact me in a timely manner. I imagine it wasn't easy to get a blue cross agent to contact someone and leave a number for a garage. I insisted on giving him the cash in my wallet for the inconvenience and he adamantly refused and said he just did what he felt was right. I will always this lot my business. read more

Unlike some of the others, my parking attendant was quite helpful. I pulled in for the evening, $15 sign out front and confirmed visually $15 for ten hours or less. I was there for just over three hours, but both entering and exiting a floodlight shines on the back of your car. I get it, security, etc. BUT all of a sudden, when exiting, my fee was $25. I didn't bark back, but I did immediately question the price. The attendant explained that the "system" picked up on my nicer make and model car, and automatically charged me the highest price. I ask for clarification "You're saying that because my car is a nicer car, they're going to charge me a higher rate?" and he said yes. I didn't have to put up a fight whatsoever, but I did calmly explained that I've only been there a couple of hours and it should be $15, and he reinserted the ticket and somehow ten dollars was knocked off. I paid what I knew was owed, nothing more or less, and my attendant was kind and never tried to pull one over me. But felt like it was a rip-off waiting to happen. Realize people don't really look online before finding a parking spot, but did feel the need to document the near swindling. read more

Sometimes, I have to resort to parking in public lots. There was one time that I was desperate and I know they can make space cuz they do valet in the lot.. I asked the attendant if I could pretty please park in there even though the full lot sign was out. He asked for $$ even though I said I worked across the street. When your car is valet, you do leave your car key in the car for who knows how long. One time after work, I did see a couple guys snooping around the cars. I will never valet there again to reduce the risk of items stolen in car. read more

Pretty competitive pricing for the downtown waterfront location: $18 for 10 hours. My only word of caution is that when the lot fills up, the valet service blocks in all the self parked cars so it can be difficult to get your car out and/or you may have to wait until the valet staff can play Tetris with all of the gridlocked cars to make way for your car to exit. Overall, it can be a little tricky, but not so bad. If you can park in the spots closer to the water (go straight down after entering), you are less likely to be blocked in. Try not to park in the middle row of cars to the left of the entrance - you will get blocked in first if the lot fills up. read more

Some of the cheapest parking around. The parking lot can get REALLY full, and you may find yourself parked in, but the attendants have the keys to these cars and will move them for you. The sign on the street displays the daily rate, which the other night was $15, about half the price of other garages and lots closer to the Waterfront. read more

The parking attendant was ASLEEP and we couldn't figure out how to get out. Had to get the nice man from Lewis wharf to help us. After an hour of being stuck in the parking lot we finally located the parking attendant and woke him up and he still would not let us leave without paying full price. Never parking here again. Not worth the frustration. read more

Wow wish I could give zero stars. All they do is double park you and the change you in full for the 20+ min it takes for them to get your car. The "manager" who is the most rudest person there yelled at me for questioning the double parking process as my coworker and I tried to Nicky explain we would only be 20 min. Then he kicked me out of the lot. DO NOT PARK HERE god only knows what they do to your car when they have the keys. read more

Not only is this parking lot convenient, centrally located, reasonably priced, but the best part is the parking attendants. They are always so helpful, polite and work very hard to move cars to free up my spot. Phil,Owner, you are very fortunate to have these employees! I will only park at Lewis Wharf Parking Lot. read more

I wanted to rate Lewis Wharf ZERO stars, but could not. DO NOT PARK HERE! Our family planned a day trip to Boston [aquarium] during a week-long vacation on The Cape. We had a turtle case on the roof of our Honda Pilot which meant we could not park in the 6'6" max. height garages near the aquarium. The closest open air lot was Lewis Wharf, rated poorly, but what choice did we have? We arrived to a full/almost full lot before noon, with an attendant who barked "valet only!" The attendant asked us how long we would be- we answered "Until about 6 p.m." He got into our personal space and let us know that he was leaving at 3 p.m. and wanted his tip up front. We had 4 singles or twenties on hand - we gave him the 4 singles. Evidently this was not good enough and our Pilot paid the price! When we returned to the lot at almost exactly 6 p.m., we were greeted by a torn up left rear bumper. Initially, the attendants on the clock tried to say that my vehicle had been in a crash - to which I could only reply, "YES, IN YOUR PARKING LOT!" I ran my fingers over the damage to show the fresh "dust" from whatever happened to my vehicle in that lot. They backed down. Further, I expressed my outrage that the attendant asked for his tip up-front and was not there to be held accountable. On -duty "manager" filled out some paper-work and claims that his lot has an excellent reputation and he pays a lot of money for insurance. It is almost a week later, and I have heard NOTHING from supposed insurance co. Left a phone message today with the promise of a report to the BBB, now that I have read other reports of similar treatment to other drivers. DO NOT PARK AT LEWIS WHARF unless your car is a road-turd punching bag you don't care about. I park my SUV in NYC dozens of times per year, and I have NEVER had a problem - LEWIS WHARF is an amateurish MESS of a parking lot. DISGRACEFUL. read more

Awful service. Double parked my car and took me 45 minutes for this guy to lift another car and move it out of the way because he didnt have keys for the car he parked behind my car. The proceeded to as me to help him push the car with him because he couldn't get my car out. Also was punching other cars he valleted and swearing. NEVER AGAIN read more

These people held me captive and stole $20 from me!!!! Do not go here. I went here today for just a little over two hours. I handed the woman a $20 for the $15 charge. The machine was broken and I waited a very long time. I begged her to let me leave and she did not. A man who works there came over to help the woman. He fixed the machine and asked me for $15. I explained that I had already handed the woman a $20. She lied and said no that I hadn't. My family was waiting a few blocks away and it was raining and I could not wait. When I handed her the $20 she pinched it as she took it, I remember this moment clearly. I feel this is probably a scam this woman does all the time. read more

I had a similar experience to Kim O. The girls I babysit and I were heading out to Georges Island via Long Wharf. The Boston Harbor Islands website suggested parking at this place because it was cheaper than other lots. This may be true, but there's probably a reason it's cheaper: the rude and unhelpful attendants. Upon pulling in their is no indication that it is valet or that you should double park. All you see is there are a lot of cars and a lot blocked in. Not knowing it was valet I didn't want to park myself in a place where I would get blocked in or block anyone else. After I went done one lane I realized it was a dead end with no spaces. Someone had pulled up behind me and we both had to back a long way up. I then turned and started to pull down another lane when someone told me to stop and back-up , "go by the Mercedes". Ok? I then ask how the other car is going to get out. "Leave your keys otherwise how are we going to get the other car out?". Well, yes precisely, that was my question. I then walk toward the booth to give them my key like any other valet. No one is there. I ask another guy, "where do I leave my key?" "Find the other guy, leave it in the ignition." Um, what? Doesn't that make it extraordinarily easy for someone to steal my car? This is a fairly sizable lot and I've seen one dude. You're saying he's watching this whole bonanza of ready to steal cars? When I see the original guy I ask, "is someone watching over these cars?" To which he replies, "look, if you're going to give me a hard time, look at all these nice cars, Mercedes, if you don't like go park your car somewhere else." Whoa, rude! I was not impugning your personal car-watching skills just the sketchiness of the situation. Having a 12 and 9 year old in tow, I didn't want to make a big deal, but wtf? When we came back my car had been moved and they had left the window down. Thanks, guys. I recognize it may be cheap, but the customer service is bogus and I do question the safety of the cars. read more

Had the worst experience parking here July 5, 2012. We have used this lot countless times as it is close to our favorite restaurant in the North End. When we pulled into the lot we retrieved our parking ticket and proceeded to attempt to locate a parking spot. There were no spots available. When we pulled up back towards the attendant booth, we saw a lot attendant. He confirmed that no open spots were available and that we would have to valet park the car. I have no issue valet parking my car on my terms. However when you pull into a lot expecting to self park your car and then there is no indication via signage or verbal direction prior to entering the lot that valet parking is the only option, that is a bait and switch. I announced that we would be happy to use the valet, but that we had no intention on tipping (for reasons stated above). The attendant said that was fine. We left him with car and keys and we took our parking ticket. No claim ticket was given, most likely due to the fact that the lot attendant was resentful and busy burning rubber to pull our car 20 feet forward. Upon return to the lot after a lovely dinner. The lot attendant was now the booth attendant. We retrieved our car keys and handed the attendant our parking ticket. He did not indicate where the car was parked, but waved us to the area in which we left the car. When we pulled up to exit the lot, he asked us for the parking ticket. Well we didn't have it as we had just handed it to him minutes ago to get the car keys. He therefore informed us we would have to pay the lost ticket rate of $25. We refused and asked to speak to a supervisor. He asked us to move our car to let other parkers exit, we refused. He accused each of us ( we were three) of hiding the ticket, he called us drunks and was overall very inappropriate. He called the Boston police and the driver of our car spoke to them as well. Before police arrived, two gentleman affiliated with one of the buildings on Lewis wharf demanded that the booth attendant open the gate and that he was being ridiculous to hold everyone hostage over $20 (the actual amount in question was $10). The men had a pretty heated interchange with the lot attendant, they ultimately gave the lot attendant the money for our parking and he lifted the gate. we pulled out and left, end of story. I am a manager for the state of MA, I live in a prosperous suburb of Boston and have nothing to gain by making this posting. My goal is to publicize the outrageous behavior of this lot attendant and the questionable practice of the Lewis wharf lot of luring individuals in to self park and "requiring" them to valet park. All of this happened in a direct, confrontational manner, I can only imagine how a dissatisfied attendant may treat your car when you are not there. read more

Great deal: $15/10 hrs. And valet service at no additional charge if the lot is full. BUT....the valet guy there on Oct 18th was rude, insulting, and incompetent. I returned to pick up my car around 5:15 PM to find a huge scratch on the driver side back door. I asked the guy what happened and he informed me that the scratch was there when I dropped it off. My car is only a couple years old and in excellent condition. A scratch like that would NOT go unnoticed. And there was still paint dust on the scratch - clearly it just happened! There was a slip on the windshield detailing the scratch in pictures and words - illegible writing, but some text. He told me it said the scratch was there when I dropped the car off. I told him I was going to keep the slip and talk to the manager. He snatched it out of my hand and said he had to keep it. We argued for a bit and I finally left in a rage. He could've defused the situation with an apology - even a little compassion would've gone a long way. read more

Lewis Wharf Parking - Scratch on driver's side back door from parking at Lewis Wharf Parking Lot on Oct 18th. - Parking Near Me - Boston, Massachusetts

We are staying on a houseboat with Sleep Afloat and the down side is you have to park in the Marina. The first issue is that they opening say they are happy you are staying with Sleep Afloat because they are happy to take your money. They were trying to be cute but the humor was lost on me and they completely overfill the lot and have the rudest attendance none of whom can actually explain anything to you except that they are happy to take your money at $25 a day. They money is in finding an alternative lot to the one at Lewis Wharf and cause some healthy competition. The attendants are obnoxious because you are devoid of alternatives. read more

My family had a Frightening experience here. After pulling into the lot I asked if I could park my car myself. The valet said no as they were very full. No big deal, gave keys and the valet sped off very quickly in the car. The person with me commented how reckless that seemed. Upon returning the valet retrieved the car and I checked the vehicle before entering. There was a large scrape and dent on a door that was definitely not present before. I notified the valet, he denied any part of it. Asked to speak to supervisor who was rude, threatening and belligerent. He also denied it. After finally filling out the incident report I was told by supervisor that they would submit it and the insurance company would contact me within 10 days. Never received a call. I called the insurance company on the form who had no record of the incident. It was never sent. After sending my copy I got a brief email stating that a manager( unnamed ) at the facility had denied any responsibility for the damages. You can make your own judgement on whether or not it is worth parking here. See other reviews. I wish I had prior to this experience.. read more