I recommended them to my Daughter to get her 2016 Subaru Forester fixed. Had a check Engine light…read moreon. After they Diagnosed it and fixed it the Bill was close to $800 to replace an O2 sensor. I called them a couple times and talked to them and explained that that was a bit excessive. After I did some research we could have had it done at the dealership for $200 less with a year warranty. They told me that the labor charge they go by a book. So another words if it takes them an hour and the book says up to 3 hours that is what you paying. they did mark the part up a bit too and knew they would. I believe honesty will keep people coming back. They just lost me as a customer and they lost a new customer that could have been going back. I like to support small businesses but not if they charge more then the dealer for a repair. They were nice talking to me, but overcharge. Honesty can go a long way. Is sad because they are a Costco recommended repair shop but not for me at those prices.

This shop is awesome; Nick the manager is very honest, courteous and professional. They gave me a…read morefair price and got me up and running after another shop (Ceglarz) put the wrong lug nuts on my car. Great recommendations and overall great service.

I'm pleased with the straight forward,honest and polite service…read more These folks are now my automotive "go to" people. I've been living in Hartford for over 20 years and I'm embarrassed to admit that I haven't been here sooner.

This place is horrible and extremely overpriced. I told my sister to stop coming here but she…read morewouldn't listen. This is the second time she gets a service here and her car broke down the very next day, leaving her stranded and the car is still fucked her only hope is that the dealership can fix it. So not only did they not do their job and took my sisters money, they made her car worse and have cost her thousands of dollars.

My 2008 Chevy Trailblazer was towed on Saturday 07/11/26 which I knew that they are closed on…read moreweekends. I get no notifications from the staff at all. I had to call them and they explained that they are servicing by appointments only. Vehicle was diagnose on Wednesday 07/15/26. Got a call with the estimate I was not pleased. Adviser also stated that my rear shocks are leaking. They replaced the shocks in question last year and per advisor out of warranty. I tried calling the owner Curtis and front desk daughter in law stated that he was busy. They did not even say that the owner can call you back. I picked up vehicle today Thursday 07/16/26 and both front seats grease stains. I have been a loyal customer with D'Addario's for a long time with no issues. But this service was horrible and customer service was horrible. Not sure what happen to them. Not going to use them ever again from this horrible experience.

I recently visited D'Addario's Auto Shop based on the positive reviews, but unfortunately, my…read moreexperience didn't live up to the hype. While the staff was friendly enough, the service I received left much to be desired. It took much longer than expected for a relatively simple repair, and I wasn't kept in the loop during the process. I had to call several times to get updates, which was frustrating. When I finally got my car back, the issue I brought it in for wasn't fully resolved, and I ended up having to take it to another shop to get it fixed properly. On top of that, the final bill was higher than the initial estimate, with no clear explanation for the additional charges. I appreciate that auto repairs can be complex, but the lack of communication and transparency was a real disappointment. If you're looking for a better experience, I highly recommend heading over to Midas on Weston Street. They are transparent, quick, have reasonable prices, and if you stay, you get to see your car get worked on! I wish I had gone there instead.

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.

I spoke to country and explained I had an electrical issue that prevented the car from starting…read more Country assured me that they could fix it, so I towed car to Country. The next day Country promptly called and said they couldn't fix it, and billed me $250.

Just plain awful experiences with Country Auto. This is a shame as they sound so "professional" and…read morewith it when you communicate with Country Auto. I will argue they completely overcharge for minor repairs (things you could do with a Youtube video). More significantly, they screwed up multiple repairs on multiple cars that I gave them. NEVER did Country Auto admit we made a mistake, or could have done things better (when, as someone who knows cars, knows they could have done MUCH better). I am NOT a competitor - and I have proof if Country Auto wants to go to court with me - happy to to prevent the average person from getting ripped off.. Remember, the best defense for libel is THE TRUTH. The truth is Country Auto will rip you off and make it sound like you are lucky to bring your car to the, Avoid these crooks with their smooth talk but overcharging and inept work. Pathetic.

Excellent work replacing a failed axle. Super good price. Handy at many tasks. I saw owner…read morecarefully dissecting an engine. Amazing local talent. Next project is check engine light for failing oxygen sensor. Better than the dealer by far. 2004 toyota camry that I love and want to keep going til I die.

I had a diesel truck they worked on a few years ago. They sucked. They could not diagnosis a…read moreleaking head gasket and did a shitty job changing out injectors. They talk a good game but deliver little. I would look elsewhere. And yes, they have the family tag team stuff going with all q's fielded thru mom.

Very impressed!…read more Timely, we'll done, inexpensive work I tried changing an O2 sensor and my brakes on my 4Runner and ran into a snag. I called to see if they could help and not only did they say yes but they also used the parts I provided! The difference in price was nearly $600 from other auto repair companies in the area. I'm now a customer for life!

My family has been bringing our cars to Connecticut Auto Repair for years. Mark is a great guy who…read moregenuinely cares about his customers. He's very honest and never tries to up sell you--in fact, he'll be the first to tell you when a service is actually unnecessary. His prices are always fair also. It's always nice to support a good, honest, local business. You won't regret going with CAR.

They were quick to get my Acadia in for service, walked me through my options and we came up with a…read moreplan to get my car fixed without breaking my wallet, great value of time and money. They've got some cool cars for sale, too !!

The staff was great and treated me nice I will come back for the service for my car thank you…read moreinternational