This shop is across town for me but I don't mind the drive because it's worth it. Great staff,…read moreawesome selection. You can tell the owner truly cares about her staff, store and customers. Only had a small issue one time in the 6+years that I've been a customer and it was promptly addressed and resolved by the owner. And this is the only store (atleast that I know of) that has growing options for 2% and 0% disposables. I really appreciate the business owner for that because the 5s can be a bit too strong at times for me. Thank you again and I wish I could remember her name but last Saturday (may 9) around 1am one of the associates showed an act of kindness and it really meant a lot to me! Thank you

Not happy with my purchase. Been coming to you guys for almost a decade now. I went in to get a…read morepipe and on your website says boomer get a discount. Called the store and the lady had no clue what I was talking about. I asked her to help me finding a pipe with a bigger carb hole on the left side so it wouldn't get clogged, over the phone. She proceeds to pick the cheapest pipe (thinnest glass) with the smallest carb hole. A week later the pipe is clogged with resin and I can't even scrape it out cuz the hole is so small. Damn I really liked this store, it was my go to smoke shop, but one person had to ruin the experience.

A price for a product was $5.99. when we arrived we had $18.43. The attendant charged $19.51. My…read morecard declined. We walked a short distance to get my cash card.on the card was a balance of $22.00. The attendant charged my card $21.66 for the same product. I was talking ,looking around and preoccupied with all of new products in the store. They've got children working in the store and real fraudulent activities. They've have another store on Spring mountain and Fort Apache. Again, I'm not trying to involve your children that's not my issue. I live in this area for over 12 years. I pretty much know what's going in my community the place I value the most. I don't do business with you , actually my adult daughter does. She sometimes uses my cards depending on her pay schedule.Shes bought vapes from you that didn't work and it was a hassle when she would come in and immediately ask for replacements.You dealt with my daughter sweetie never me. My daughter is a very quiet and polite person . She's far too tolerant and accepting of a lot of disrespectful behaviors from the people that don't mind snatching money out of the very hands that pay your bills every month.The very families that go into businesses and know nothing about customer services.I believe it's difficult to shop in environments that display a particular amount of hostility towards patrons that ask too questions that causes the owners a bit of discomfort because again you're making up prices according to the competition in the community that sale the same item for much cheaper seem to be a deceitful tactic that you like play.. As I mentioned before, my daughter who is from a different generation and doesn't understand the concept of boundaries either. I asked her time and time again not to shop with uncivilized persons who continue to be "pressed, rude and unhappy. yet, she comes back to you and all of your flaws. You stated you ran my card 8 times Why would you just tell a lie like that ? when you stated she told you how much was on the other card. It would've notified me. I want to exclude your beautiful children from this complaint. I refuse to hurt those babies who are innocent like you've hurt mine. But next time you check your Security cameras. look deeply into your own face and realize that it's not a camera that offers you security, It's God and self assurance . God Bless!

The young lady's who own the store are helpful and friendly. Cool dog came up and said hello. We…read morehad fun banter on pricing of handmade products.

Bought a vape here 2 days ago. It's what I've been buying for the pass few months. I open it at the…read morestore to try it and it wasn't working. He told me to go home and try it. I did and it still didn't work. It takes a lot of effort to suck out the vape for it to work and at times doesn't even work so I went back 2 days later because I didn't have time to back back in the last 2 days and showed him. I told him it wasn't working and he said I'm not sucking it hard enough and that I need it to charge. I told him it's charge and that is what he told me the last time. He said he can't do anything about it. Such bad costumer service. So when I vape the smoke that comes out isn't the liquid that's probably burning the coils. It take a lot to suck out the vape and at times isn't working. The 0.0 is the liquid and it's full the 98 is the charged percentage.

I love this place I come in here everyday great customer service always very clean an affordableread more

Very close to my house which is why I love this place. They seem to have very standard/average…read morepricing. They have a wide variety of cigars, papers and pipes. All the employees are nice but most seem to be lacking the knowledge it takes to answer a true smokers questions.

Girl working was rude and overcharged me. Should really work on customer service skillsread more

I visit Mr. Bill's on occasion because I find the quality of their products and their low prices to…read morebe the best in town! In addition, Mathew Lara (Sales Assoc) is beyond awesome! He is incredibly professional, polite and knowledgeable about the different products. He is always the highlight of our visit. Corina Simpson is always friendly and very helpful. I highly recommend this hidden gem!

I'm sure they have a great deal on the vape products.....I'm coming here for the Nevada Goldbacks!!…read more Thank you Matthew!!

Super curious while waiting for my food at sake strip mall.....Walked in and was immediately…read moregreeted by owner who was.....Sooooo nice!!! So much energy and made my first visit such a vibe even though I was only widow shopping!!! Amazing human and highly recommended simply because customer service was amazing!!

The gentleman and his advice for "Morning Focus " and the recommendation and subsequent to "Green…read moreVein" was spot on! He has a new regular. (And Dragon Blood candle was perfect. My only buys that!) Go check it out when looking, His place is clean, close,and worth it. Thank you!

Your regular run down shop. I need to pick up some hookah tips for a few visiting friends. Bought a…read morebag from the person behind the counter for the sticker price. Took it home and realized half the bag was missing. They've been selling the tips from the bad for 10 for a dollar. Then in turn charged me full price for a half emptied bag. So please go anywhere else but here

I can't say that I love this place as it is a bit cluttered and dirty. They have good prices on…read moremost things. It seems the main part of the business is pipes and bongs. The advertise cheaper cigarettes on the windows but never have them in stock. The shop itself has an odd smell that is not really pleasant. I have to wonder also if the owner lives in the back as he is always back there when I go in. I shop here because it is close to home. You can make your own conclusions after you visit. Happy shopping!

Best smoke shop around. The best deals and the most awesome employee! He's always so welcoming!…read moreKnows his stuff too.

Great smoke shop! The staff was super friendly and helpful, the location is convenient, and they…read morecarry Geek Bars which are hard to find these days. Definitely recommend.

Firstly it's NOT MY FAULT YOU CANT SPEAK ENGLISH DUDE......it's my 3rd language I have zero…read moresympathy for you broham,... the Dude inside was grumpy and was all excuses on their prices on drinks and vape and why there was 3 people sleeping around outside , place smelled bad as well like burning eggs and an aggressive level of 409 as opposed to using an air freshener....dude almost put hands on me too , would have been his biggest mistake he ever made .....WILL NEVER COME HERE AGAIN..... terrible vibes

Just went here to buy a geek bar and was literally bypassed by the male employee for the two…read moregentlemen that came in after me, to the point that said gentleman called the cashier out and made sure he knew I was next for service. I even asked him why he did that and he started to go on about how "everyone is mad about prices" when it was completely irrelevant to the situation. Is it the 1920's where a female has zero value? I'm just shocked.....

Will give you a receipt after purchase but won't refund or exchange faulty products. Would rather…read morehide behind their own policy rather than keep and returning customer. Won't be returning.

great service and lots of selection. been very good to me. nice to see that now a days. thanks for…read morethe great experience