Service was okay but after they showed me the possible things they offer I was told they…read morecouldn't/wouldn't do it. I then agreed on what they suggested. They prepared it in the hour they promised, but I was unhappy with the almost spoiled fruits used. They were skimpy and overripe. I was rather ashamed to gift this for my daughter's birthday. The price was high but the quality lacked a lot.

Look no further for your Lexington, KY, gift-giving needs. Fran's got you covered…read more When the gift I ordered from Elegantly Handled arrived to my recipient not looking like the description online, Fran came to the rescue. She was extraordinarily helpful in remedying the mix-up, even going so far as to send a new gift to my recipient that same day. The gift itself was lovingly packaged and contained a terrific assortment of local KY items. Thank you, Fran and team, for your wonderful customer service!

The only regret I have in my life, is hiring Jackie as my wedding planner. If you are considering…read morehiring her, please read this. My goal here is to educate future brides so they can avoid the problems I encountered and hopefully save you some heart ache. Based on my experiences with her, one could reasonably conclude that that as a wedding planner, she is disorganized, scatterbrained, careless and insensitive. Even in our meetings leading up to the wedding, she would have to ask me the same question multiple times, at multiple meetings. From what I saw, I felt that her notes were a mess and impossible to follow. Even after I typed out everything for her in extreme detail with lists of everything. My fiance's mother had passed away, suddenly, a few years before. I had told Jackie about it multiple times. It was a sensitive subject and I wanted it treated as such. Jackie forgot about her death, on multiple occasions. In meetings with my fiance and I, she asked about his mother, where does she live, what does she do, etc. When it got closer to the wedding, she asked when do we want his mom to come out during the ceremony, where do we want her to sit at the ceremony, etc. My poor fiance was confused and hurt. It was extremely awkward, needless to say. I felt that it was extremely insensitive and careless of Jackie to forget that my fiance's mother had passed away, and to make this error multiple times was astonishing to me. - Jackie took it upon herself to move my mother to the earliest van on the wedding day without conferring with me, and then it was suggested as my idea, when it was not. My mom greeted me at the rehearsal dinner, in fury, because "I told Jackie to move her to the 7 AM van." It then became my burden to move my mom back to a later van and reorganize the schedule, again during the rehearsal dinner. This, to me, showed an insensitivity to family dynamics. - There was no usher the day of the wedding. This was a huge oversight. Never once in all of our phone conversations, meetings in person, did Jackie ever bring up the fact that we needed an usher. When it came time for the wedding party to come out in the procession, no one knew where to sit because there were no open seats left for them (bridal party was supposed to be on the second row). It caused a commotion during the ceremony and stress that could have been easily avoided had there been sufficient planning. - Prior to the wedding, I specifically asked Jackie not to discuss any details to my fiance on the day of. I explained to her that he can get stressed out easily and overwhelmed and if there are any issues, please come to me and not him. Minutes before the ceremony, my fiance comes up to me, extremely upset, telling me that Jackie rushed him and told him it's time to start the ceremony, now. My mom hadn't even started her hair and makeup and would need at least another 20 minutes. This caused an unnecessary amount of tension between my now husband and my mother, when in reality there was nothing to worry about and I had built in time into the day for things like this. - I then confronted Jackie and asked her why she had talked to my husband and pressured him and she denied it all, claiming that he was the one who came up to her. - Jackie and I did a walk through of the entire wedding reception, ceremony, cocktail hour areas five days before the wedding and discussed the placement and organization of tables, photo booth area, welcome signs, frames etc. Multiple areas were set up incorrectly, decorations were missing or misplaced, and signs and information was not readily available for guests. This lack of attention to detail lead to other minor mishaps that I felt affected the tone of the wedding. When any issue was brought up to Jackie, she appeared extremely defensive, coming up with excuses and transferring blame as opposed to just accepting fault, acknowledging issues and coming up with ideas to solve them. She never had a solution but only fire after fire that had to be put out by my wedding party and other vendors. Instead of being a calming presence, in my view and the view of our wedding party, she was reactive and created tension in the air. I offered to help her, minutes before the ceremony, and she snapped at me. I felt it was extremely unprofessional and inappropriate.

From the owner: Premier wedding planners and bridal consulting services group located in Lexington Ky. If you are a…read moresoon to be bride in Ky, leave it to us to handle every last detail, contact owner Jackie Lee today! We will help you find the right dress, venue, photographer, videographer, musicians, DJ, floral designer, caterer, baker, transportation company, etc... Every Last Detail will guide you along the way to ensure your event reflects your personality and vision. We have customized our services to allow you to relax and embrace every moment of your wedding day.

Absolutely amazing. I got flowers delivered to me from someone and they got them to me ASAP. They…read morewent out of their way to find the correct office (sender forgot to include the office number) and were the absolute sweetest. 100/100 delivery, customer service, overall experience, and the flowers are so beautiful! The arrangement is absolute art!! Will forever be recommending!

Beautiful venue in the heart of Lexington! Perfect for an intimate or large event. The greenery is…read moreexquisite. Very friendly and accommodating team to work with.

Beautiful new space. They offer full service food/drinks/decor for events. Knowledgeable employees…read morethat cater to individual wants. Highly recommend!

We attended the Easter 2024 brunch. The event venue was set up in bright spring colors. I was…read morehesitant at first to commit to paying in advance for the food and tip prior to the event. Many times food on buffets is older the later in the day it gets and I feel that unfortunately if you pay for a service in advance the (servers) that they do not work for what they know is already a guarantee their tip. Copper Roux was very helpful to allow me to pay after our meal. They assured me that the food would indeed be fresh due to a new serving time beginning at 1:30. I know that we have all had a buffet service that was more for to feed the multitude and for the ambiance than for the taste of food. Unfortunately this was the case for there Easter Brunch.The food appeared to be left from the first brunch serving. My husband and I did not have any food that was hot or fresh from the buffet. All of the hot food lids were open, there was a choice of 4 pieces of Fried chicken, the corn pudding pan had a square left and was sitting in a pool of water. I saw our server 2 times first when she came to take drink orders, I asked for orange juice and she did not answer so I ordered water, later I saw orange come around the corner for another quest and I said to my husband,hmm they do have OJ. Then at the end of my meal I received an orange juice. Bottom line is they are very communicative getting you set up for a reservation and I am hopeful that on a smaller scale there quality of food and service would be what one would expect for 2 people at $97. I would not recommend or attend a special event brunch at this restaurant based on food and service.

Used them for my sons' first birthday and they were awwsome! They were great to work with. Will…read moredefinitely use again.

Absolutely more than a pleasure to work with! They were fantastic and helped me out quickly and did…read morea splendid job! Thank you so very much!