They lied to me about X-rays they took and if they will lie about that, they will lie about…read moreanything, when you can't trust people that suppose to be looking out for your good, it's time to find a place that will...

They should be SHUT DOWN. They told my husband 3 times in 10 days- you aren't having chest pains,…read moreit's your stomach- he had a heart attack on Tuesday morning. He has been waiting for 2 weeks for his appointment for the cardiologist, paperwork has not been sent. He has been waiting on cardio rehab for two weeks and the paperwork is still on the desk of Dr. . They have changed the name, but unless you want to die, you need to somewhere else. Anyone who presents to a dr, who is 57 years old complaining of chest pains should be sent to hospital for evaluation, not handed acid reflux meds, adderall, and told all is GOOD. They are incompetent doctors who don't care about their patients and quality of care.

I came here for a doctors appointment for my foot. I was able to find parking easily and was in and…read moreout which I appreciated the staff at the welcome desks were very polite and welcoming in my doctors office. The front desk staff was very polite and sweet. The doctor treated me great I felt like a valued customer overall it was a very positive experience.

I have come here for urgent care a few times, but this time it was for ortho. The building was…read moreclean and welcoming, and the front staff was super helpful and directed me to the right suite. I love the big circles and the open stairs. I was able to locate the office and check in without any issues. The appointment was well done and was not delayed wihch was very nice, as well. Leaving was easy; no one was standing around lost, and there was smooth traffic flow. Not anyone waiting long for anything, nice. The X-ray tech was very nice and helpful with me and getting my shoulder proctioned iwth out hurting it.

I've been coming to see dr west for over 10 years and the care has been exceptional. She listens…read moreand cares and if she can't see me on any given appointment, see recommends dr Kelly. Both are amazing and I wouldn't go to anyone else. The nurse for both of these drs, on the same day that evening, returns my call w a detail message exactly as to what I calling about. Thank you all for such a great experience all these years!

The staff were so nice while they gave me a shot. They make sure you have everything and take care…read moreof what you have as a problem I would definitely go back to this place

I have no complaints at all about my Dr. or medical care. That part has been good. Facility was…read moreclean, in good order. My frustration is with their unprofessional scheduling practices. I have been trying to get the other three members of my family scheduled for new patient appts with the same Dr. for three months now but the office refuses to book out more than 3 weeks. Each month I call and they tell me they are full for that month but refuse to book into the next month. When asked about this, I was told, "We had too many no shows when we booked further out." Really?!? They couldn't think of a better way to handle this? Like every other medical clinic in the country? Reminder calls perhaps? So, because they couldn't get their act together with reminder calls for other patients, I'm expected to spend time calling each month to see if I can get the rest of may family in?!? It's very disrespectful of our time and gives the impression they care more about revenue than patient care. (Not to mention they will lose patients this way, as the four of us are likely to switch to another practice with higher professional standards if not resolved.)

I am very disappointed with my experience at this practice. We were never informed that our…read morechildren's provider had left, which was frustrating and left us scrambling to figure out our next steps. On top of that, the office staff was rude and dismissive both over the phone and in person. Customer service and communication are just as important as medical care, especially when it comes to children's healthcare. Because of the lack of communication and the unprofessional treatment we received, I have decided to transfer my children's care to another practice. I would not recommend this office based on our experience.

Dr James Henderson: Excellent care as an existing patient at Providence Family Practice. Great…read morepersonality, and bed side manner and humor. Don't see that a lot these days. DR James Henderson was very thorough with providing a plan for my care. Thanks to Providence Family practice for having him available.

We came here for travel immunizations and couldn't have had a better experience. Dr. Hall spent at…read moreleast an hour interviewing us about our planned travel and educating us regarding our different options and risks vs. benefits. Karen the nurse really went the extra mile tracking down previous shot records from the health department database. The clinic is clean and quiet and the staff very friendly and helpful.

It's pretty good. This is a generous 3 stars, mainly because the doctors are really great here…read more They are mostly med students doing their residency, and all but one of them have been fantastic. I only wish they'd stick around longer. I think they work here about 2 years. The check in, leaves a lot to be desired, you're kind of run through, like an assembly line. Also it takes forever to get a script filled. I often have to call a couple of times, before I get a response. They also never seem to answer, you just leave a message and hope for the best.

I am a chronic pain patient, even though I have a regular pain management doctor, many General…read morePractitioners would NOT see me, NOR anyone in my family! Palmetto Health Barbara Hall , not only saw my family & myself, she treated me as a person with dignity. I greatly appreciate her & the staff treating me as a person & an individual. I was very impressed by their responsiveness to requests & their understanding of persons who are timid about medical procedures.

As a new patient coming from 40 minutes away because that's the soonest I could get an appointment…read moreI showed up 9 minutes before my appointment. The manager was speaking with the lady at the front desk then when it was my chance to check in I was late for the appointment and couldn't be seen. This system is broken they could have seen me if they wanted to help but they chose to take the more convenient path for them. My whole life I've felt like and inconvenience to every doctor I've spoken to and this really hasn't helped.

I called to get an appointment to have bloodwork done. I ended up needing to go to a specialist so…read morethey wanted to refer me to someone in Aiken. I requested to go to Columbia so they told me I had to find my own Dr to be reffered to. Um WHAT. Ive never had a Drs office tell me that. So I finally find a Dr and request the refferal. I call for an appointment to re do bloodwork. Arrive for appt and see a student NP or whatever she was. NEVER saw the actual Nurse Practitoner. The student didnt know answers to my questions so she was back and forth talking to Erin I assume. Then she tells me they dont do bloodwork but on a certain day. Ummm hello I was VERY specific what I wanted when I made the appt. The peson making the appt should know when what day they do bloodwork and should only make the appointment on that day. They wasted a hour and a half of my time. Month later and I STILL dont have the refferal. Stay FARRRR away from this clinic. Its a joke.