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    Lexington Urology

    2.8 (6 reviews)

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    Carolina Urology Practice

    Carolina Urology Practice

    2.6(5 reviews)
    0.3 mi

    BEWARE if you're considering this office. My wife had surgery and was on narcotics for a week…read morewaiting for her scheduled follow-up appointment. When we arrived, the office told us they do not accept our insurance. They said we could either pay out of pocket, or schedule with another doctor and wait several days for the new appointment. Several people at the office told us that should have been caught when the appointment was scheduled, and yet the front office lady still treated us like garbage - like we should have known this wouldn't be considered continued care from the hospital surgery. Because my wife was in such severe pain and worried about being on narcotics for so long, we felt we had no practical option but to pay out of pocket. After reading about similar situations happening to other patients (not necessarily at this practice, but in general), it made me wonder whether situations like this could raise consumer protection concerns. Patients are often in pain and feel they have little choice when they are already at the appointment. I will be filing a complaint with the state Attorney General so they can review the situation and determine whether this kind of issue should be addressed.

    Right from the start my level of care was exceptional. We were seen in a timely manner, and all the…read morestaff were extremely helpful. It was my first time visiting and even though it was just for reoccurring UTI symptoms, Dr. Morrison listened to all of my issues and came up with a treatment plan that was right for me. To be honest, based on other reviews I was very hesitant to come here but my expectations were exceeded. 5 stars.

    Lexington Urology - urologists - Updated July 2026

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