Six months ago I bought a house from LGI Homes in Virginia, and it was the worst mistake of my life. The price of my dream home was high, but when I moved in, I saw very cheap, poor-quality materials. Now, in the cold, the heat pump makes the whole house rumble. I contacted them, and they gave me many excuses and said they couldn't fix the problem. They told me I have to get used to the noise, which sounds like a motor inside my house. Now I have to pay a company to fix the problem that LGI Homes' warranty won't cover. The driveway is terrible; after only five days, it cracked completely. They offered no solution. They give you a house with terrible workmanship. If you read this message, don't make the same mistake I did. read more

would not recommend purchasing a home from LGI homes in Luckey Ranch. sales people are VERY pushy & YVONNE at the front desk is extremely difficult and not helpful. read more

This is the type of construction and details LGI home have for there clients And never taking care there people nice one this is really the home you want to get this A really bad person to deal never people buy home like that and personal work here I going post this in Facebook, Google and all social somebody going to know about you LGI HOME TEXAS. read more

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After seeing the YouTube reviews of the homeowners I decided not pursue the purchase. Second your sales people do not know how to follow up with people. If you really want to sell the homes you would help people and not here a different story when you walk into the office. That zero percent down is misleading. If anybody knows banking fraud you know that there was never any money transferred inside or outside the bank. You fund the whole loan yourself and the note gets securitized. The borrower who is really the creditor is owed the proceeds. All mortgage loans are promissory notes in which the banks purchase. Banks don't lend any money they borrow from the public! Within 30 days of purchase the homeowner is supposed to submit a 1099-A for the entire note. read more

This builder should be in a class-action lawsuit for fraud. I purchased two homes and was told in writing, on the phone, in text, and in person by Erick Cabrera at both Medina Presverve @ Van Ormy and Hightop Ridge @ Converse that all homes come pre-plumbed for a water softener. I purchased the water softeners and called the plumbers, no plumbing at all in either house. Now, he ducks and dodges any calls. My next step is to file suit for the refund of my water softeners and file a fraud report with San Antonio Development Services. If this happens to you - don't forget Atty General for fraud; also BBB needs to be aware. Scam, slam dunk dirty dog sub-par builders taking advantage of many first-time home buyers. I'm working with my attorney to sue and lien Eric's property, personally, due to the added expense. RUN! There are new homes for buyers that do not consist of fraudsters. You'll dodge a bullet! read more

I was raised on the Golden Rule that if you don't have anything nice to say, don't say it all. Breaking the morality principle though as much as it pains me... Short and sweet: I would not recommend the LGI sales team at Talise de Culebra to anyone. It's been a negative experience filled with delays, empty promises, and miscommunication/lies. They also stop responding when you catch them in continuous lies and confront them. *Side note: the community and neighbors are great! read more

BUYER BEWARE!!!!! We bought a brand new LGI home here in San Antonio, Texas. In the Luckey Ranch subdivision. It has only been a little over a year and we had to replace the refridgerator. The fence blew over in the back yard. Come to find out they only put the post about a foot deep into the ground and with out concrete. We had to replace the main water line that comes from the street because they cut corners and put in a cheap plastic black flow preventer. The garage door in a joke. It always pops off. I could go on and on but who cares? Apparently they do not. When i contacted them about any of this, they gave me the run around. They either blames the builders, which they hired, or they said it wasnt covered. Odd... we only bought this house a little over a year ago. Never agian will I buy a LGI home. read more

Sorry to send an email like this but me and my wife are disappointed that the future of getting a home at the El Tesoro most likely won't happen. We went in there and spoke to a person called Leon Rendon. We told him our situation and he pulled a hard credit report ( not sure why a hard one since this will possibly hurt us ). We also had 20% to put down. My credit was what he now says on the phone needs to be a 620 and that is not what he said when he produced the 559 one. Which I see online as 606. My wife's credit and employment were fine. So, he says I can go get a job and produce 4 paychecks and come back in and we can work something out. Because I had more questions, I called him and then sent him more information in an email. Thats how I got his email address. I then went there when I had no response and he said that me and my wife had to come together and to make an appointment. So, I had gathered more documents and sent an email with a question as to what time would work for him to meet. No response. I then sent an email asking if he received my emails and nothing. So, in a phone call today he said yes, he did receive my emails and now I need to work for 6 months and get my score up to a 620. So, I was shocked to hear this as because of his comments I started a new Job on Monday 09/25. So, me and my wife are thinking we are on our way to getting a new home in the most perfect location for us, which is El Tesoro. His customer service skill lack skill. His statements to us on what he said we need were not true. So now we are disappointed and now what. The place we wanted and me getting a job was based on his recommendation. My brain says I am tired of people taking advantage of us. I want to just come and picket the place and tell everyone what happened. I want to post everywhere what happened to us. We are more than just a number for a salesperson to take advantage of. I told him I was going to write someone higher, and he said go ahead. So I am. Thanks read more

The company made it easy to purchase a home. I was told LGI would pay the first year of HOA dues but I just got a bill saying I was past due. Turns out they are not keeping their word. Looks like I have to pay it and file a BBB complaint. read more

this builder is ridiculous. they tout a "different approach than other builders." the approach includes not allowing you to see any home of theirs until you are pre-approved so they can see what type of home is appropriate to you. they offer no customization since the homes they sell are already built. they don't even offer any flyers/handouts when you leave their facility to give you an idea of prices or floor plans. why would I want you to run my credit BEFORE I see what type of product you offer? couldn't have walked out of there fast enough. with so many amazing builders in the area, not sure how these guys are going to last. read more

Today We went out to see the homes at this subdivision. We have previously purchased a new built home and had the best experience. However, today Was nothing of what we expected. Alan was extremely racist, he kept looking at my husbands tattoos, and told us he didn't think we would fit in this neighborhood. He then asked were we sure we could afford a house. I told him we already had a 400k home, we were new to the area and were wanting to see the floor plans. He refused to show us, was more focused on wanting to know what we did for a living, My husband was very u comfortable as he felt he was being judged because he is a construction worker. This idiot then told me he had never heard of The Office Refugees and Resettlement so he was going to write it down. He wanted to know the zip code of our current home in Arlington, TX so he could see what we were used to. Then said maybe we would be happier at Luckey Ranch as their homes were less expensive. I made sure to let him know if we could afford a 400k home why wouldn't we afford a 200k home. He kept looking at my husband. I feel we were treated unfairly and stereotyped, We were dressed down, but who dresses up when out looking at homes. It was the worse experience I have ever had and felt as though we were not the right color of skin to be in that area. We are hispanic. We have worked hard for what we have and were really excited about purchasing a new home. LGI needs to train their employees to treat everyone with respect. read more