A great builder! Ben Hogan and his team are fantastic. We came to them a few years ago with an…read moreidea for a house but no real plan. Ben executed our ideas perfectly and was one of the few builders willing to incorporate some salvaged peices we had collected into our new build. Other area builders we talked to about this were reluctant to do so but Ben was enthusiastic about adding "character" to our home with his design and our salvages materials including vintage columns, fireplace surrounds and mantels, and antique doors. Today you see this on DIY TV shows all the time but 7 years ago Hogan Homes was the ONLY local builder we talked to who was not just willing but HAPPY to make these peices part of our beautiful home. The home it tight too - we have had no water or rodent problems, something that plagues country houses all the time. Thank you Ben!!

From the owner: Looking for a custom home or renovation, look no further. Hogan Homes promises to provide you with…read morethe very best Custom Home experience. From the moment you begin the journey with Hogan Homes you will enjoy the best in customer service and craftsmanship. Providing you a with top quality home is our number one priority. Stop in today to begin discussing the plans today.

Always great to hire an expert for an important job. Fast…read moreresponse and excellent communication. Educated me on safety issues when using the wood stove. Took all the stress away. Even my dog gave him 5 stars. Royal is my go to for chimney!

John came to our house twice and we paid him a deposit and he promised to come back in a week after…read morehe ordered the part. it's been three months and no return of our calls or texts and when we call the number we are blocked from his cell. disappointing as he seemed to be a nice guy who knew what he was doing.

Christine was superb! She was knowledgeable, thoughtful and thorough. A sincere pleasure to deal…read morewith. Kathy and Peter White Lake, NY

From the owner: realtor gated community…read morehome sales luxury home sales real estate luxury real estate lack front property

My husband and I just moved into a new home and the fireplace needed repair. On November 24, 2014…read morethe owner came to my home and gave me a $2000 estimate that seemed fair. The owner of Chimney's seemed like a nice guy. He said he could repair the the fireplace as soon as the very next day. I said "Great, I have to go to work the next day but Id leave the back door open." My daughter leaves her IPAD on the sofa every morning and it is in the same place every evening. The IPAD was suddenly missing. We tore the home apart and searched until the next day before placing blame on anyone. The owner of Chimneys Best said Its impossible that anyone from his crew stole it and he offered for his cousin who is trooper to trace it. Unfortunately, since the IPAD we bought our daughter for her 6th grade graduation never left the confines of our home we did not put the tracer on and it was also unlocked so no matter what the offer was it would be untraceable. We filed a police report but nothing came out of it. I should have taken the day off and been vigilant the entire time but since we moved to a small new town I suppose I was too trusting. I do not think the owner of Chimneys Best stole it but Im 100% sure someone in his crew did. I hope you enjoy a child's graduation present and feel like crap scrolling through a little girls selfies with her cat. Our daughter was in tears. Lesson Learned- Do not be trusting and BEWARE and present with anyone new working on your home.

From the owner: Our clients quickly become clients for life! We do fast, prompt work and hold ourselves to the…read moreutmost cleanliness standards. We can install, repair and service pellet stoves, oil burning and gas fireplaces. We can also restore and sweep chimneys and fireplaces. Contact us for any of your fireplace, stove and chimney needs! Here at Chimney's Best Home Improvement, we do the most reasonable service and best work in the area. We can do anything involving home improvement. We show our customers that their safety and comfort is very important to us.

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

Great customer service. I'm a new customer and had questions on my proposed payment plan. I had…read morethe pleasure of speaking with Julia who was very helpful and answered all my questions. Even provided a special offer to save me some money. Greatly appreciated and would recommend!

Wow. I wish I read these reviews before purchasing…read more They sent me the wrong unit - a natural gas unit instead of propane. Instead of sending me the correct unit, they instead sent me a conversion kit which I then had to pay the installer extra to install. Tri-State initially agreed to reimburse me for the labor, instead here I am 2 months late arguing with a new customer service rep who says I "should be happy the conversion kit is free"! A kit I only needed to fix the their problem in the first place. They have now reneged on any agreement to reimburse me and are instead gaslighting me telling me there is no propane version of this unit, which is demonstrably false, and that no mistakes on their part were made.

Negative stars. Paid over $4,000 for a firplace which I…read morebelieve was never shipped. Shipper was rude made receipt of item impossible. Ghosted by the company despite emails, calls, emails calls for return of the product. Was provided a Return Authorization for fireplace to be shipped back unused and in original packaging. Have contacted numerous times to state I DO NOT HAVE THE FIREPLACE TO RETURN. SHIPPER HAS NEVER DELIVERED THE ITEM. THIS COMPANY IS A SCAM!!!!

I would like to thank Maela, Jim and the crew at Combined Energy Services for the great service we…read morehave received over the years. This company puts their customers first and go out of their way to provide excellent service. Thanks again. Jean & Paul Banick Lake Adventure

Shout out to driver Robert Peters for going above and beyond the call of duty. He managed to fill…read moreour tank even though our driveway was covered with a thick layer of ice. Job well done!!