2 PM on a,Friday. Shopped for three items, that was going to be $80 or so in total - found only one…read moreregister in nine was open and six people in line, with a unhappy and slow moving Millenial running things so I left without purchasing. Also, the ammunition selection, for handguns, is way too small.

I went to the optics and firearms counter to shop for optics. I stood around for 6 to 8 minutes. I…read moreasked for help. There was someone at the counter I did not get help. When another employee from the department arrived, I did not get help. I won't be buying my optics at Academy. Thanks.

So they had a great sale going on a Smith and Wesson Shield, and I was happy with the purchase…read more When I got home, they had left the trigger lock on it, because it was the display gun. I had to go back the next day, and get them to remove it. After gas and my time, it took away from the great deal. They pack the weapon up, snd do not let you touch it until you exit the store, so you would not know it was still on there.

I came in looking for charcoal and seasonings. John was so helpful. He went running around the…read morestore looking for items to see if they were placed in different sections. He helped load up my cart and everything definitely would recommend!

I arrived today 10/21/24 excited to buy a t-shirt that I had seen and that was on sale. I looked…read morefor it on my own and couldn't find it due to the great variety they have in the store. So I asked a person who worked there but he told me it wasn't his department and he couldn't help me. I continued searching and found another store clerk, she told me to look "in that area over there" and I should find it. I went to look where he told me and nothing. I asked another person again and she seemed to want to help me but after searching for a while, she disappeared and never came back. What a good store and what a shame for customer service. I don't think it will ever come back. me buy shirt at walmart or amazon

Return policy is 90 days but they won't let you return items bought less than 2 weeks prior.read more

Spent 30 minutes in line to buy a gift card. Unbelievable all the employees standing around and…read moreonly one cashier. That cashier talked to the person in front of me for 20 of the 30 minutes as they knew each other.

Took my pops to buy his first handgun! The process was super easy for him. The gentleman really…read moretook his time with him!

They're very accommodating bc I was interested in a pair of work boots that their store didn't have…read morein my size. Salesperson located them & gladly refunded my original purchase at the Justin store. Went to the other location & purchased them! Thank You Academy Staff!

As a former employee who use to work here during the summer, I would like to leave some tips and…read morepointers to hopefully help anyone present or future. When calling the store... I am not sure why the phone system takes you back and forth with the calls and transfers, INSTEAD, next you call dial '0' (zero) and it will send you straight to the store phone with someone immediately, NO wait time! Wanting to buy an item but want to make sure they have before driving to location or could be the last in stock?... Again, when calling the store always dial '0' (zero) to be sent straight to someone who has the store phone. It was crucial a manager or team leader would have the phone and must answer at all times. Now say you want to be sure possibly the item you want is actually there, depending on the item they will transfer you to the department needed and an associate will try to check for the item straight away. (Best Tip: depending on item, it is best to have a "SKU number" handy, this will help them best see the item you want in the system and all details for it.) Questions for online, curbside, in store pick up orders... #1 rule at Academy, THEY CANNOT PUT ITEMS ON HOLD! They will always suggest to order online, why is it best? You order will have a 7 days period to pick up, after that it will go back on floor, payment amount will be put on HOLD, not charged, until AFTER COMPLETED pick up. If order is CANCELLED, simple reasons are the item(s) are they DO NOT have them. Regardless of what the system says, system/online is NOT always accurate. Better to call and verify. Now since order is cancelled, you will NOT BE CHARGED! Depending on bank, it will take 2-3 business days for the full refund. I will admit compared to other stores, the emails TAKE FOREVER to notify you that your order is ready/ been picked up/ or cancelled. Merchandise info... 3 trucks arrive throughout the week, they do not know what they will get UNTIL IT ARRIVES. So any questions about certain clothes, shoes, ammunition, grills, play sets, etc. won't be truly known until they receive shipment. Wanting items built, shipped, or delivered... Many times people wanted their bikes, grills, and even play houses built and be ready for pick up for a certain day. Depending on item, it can be built but there is a third party builder, meaning they won't always be there and if so it will only be once a week. Certain items can be shipped or delivered to home, depending on item there may be a shipping charge, like a playground set or even a grill. IT ALL DEPENDS ON ITEM & LOCATION! Having to wait a long time, or no one there to help... Since the pandemic, every business has been affected one way or another, either short staffed or illnesses. In this case, many people are hired by what they know or are only trained to do for the acquired job. Meaning someone taking care of the clothing department can't say they know everything and anything about certain guns or ammunition. Or a cashier knowing every bit of information about a certain bike or athletic gear. Waiting a long time to get help will be one of the following: someone for that department is busy helping a customer or another associate with some task request, short staffed or no one is there for that department, getting held up with customer after customer. IT HAPPENS, but please be understanding many places are SHORT STAFFED, so someone can't always help immediately or be there in 2.5 seconds. Really want to grab managers attention by how your experience went?... After every purchase, BOTTOM OF RECEIPT! A survey to let the store know how your experience was, if you received help and if so who? (Name of employee) Was there anything good/bad about your visit, if bad then how can store improve? THESE REVIEWS ARE SEEN BY MANAGERS EVERYDAY! So they truly MATTER, even if you go for a simple purchase of a cup to a cart full of items, this will let managers know what happened and how to fix it. If you guys experience any issues or questions let me know, I'll be more than happy to help. I'm just trying to pass along advice to help anyone in anyway.

Academy Sports and Outdoors, is a great place to get any and all the sporting goods that you might…read moreneed. Although service is a little lacking, they have a great selection. I've bought everything from guns to BBQ grills and smokers. Everything has been good quality and for the couple of things that needed to be returned they took it back with no questions. For years I've bought all my shoes here and sadly they quit carrying the brands that I liked. I hope they will get them again one day but until then, I'll get my other needs here.

Service good Selection ok…read moreValue ok I would like to let everyone know that I like to walk in a store when it 1st opens and check out the clean inside and outside. Inside was just filthy most of the employees were walking around in their phones. Restrooms need attention like they were not clean the day before closing. Trash cans and toilet paper need to be refill the floors needed vacuuming. The window needed cleaning.

Purchased two articles of clothing recently. Checked the receipt on the way out and realized each…read moreitem rang up $5 more than the prices marked. So I was overcharged $10.83. Eventually got it straightened out, but not before the manager took a very defensive stance, as if I was blaming him. He told me it is the computer's fault and that it happens all the time! All the time?? Really??? Buyer beware at Academy!!!

Manager coerced me into signing up for rewards program for $15 dollars off to which I did not…read morereceive but he sure was quick to input all the information from my drivers license and refused to make a return for an item I had bought 2 hours prior and tried to not give me a receipt not a fan

What a blessing MCDS has been for our son and family. The growth and development we have seen since…read moreattending is amazing. The teachers and staff feel like family. Highly recommend to anyone looking for a local Montessori in the area.

I truly hate to leave this review but when it's bad enough I feel an obligation to warn others…read more... Our daughter went there for 3 years from 3-6 years old and we took her out after we realized she wasn't learning anything and was always coming home in horrible moods and never wanting to go back... We just started her at a public school for first grade and her teacher called today to let us know she is VERY far behind... how is it that you can spend a fortune for a private school, send your child there for three whole years, only to find out she literally didn't even fully learn the BASICS for first grade. Not worth the cost.

As a former employee, my experience with Kiddie Academy of Northlake was very disappointing. While…read moreI was employed there, I saw concerning issues with management, and months later they even provided false information during my unemployment claim. If they are willing to misrepresent facts to a state agency, it raises serious concerns about their integrity in operating a childcare facility. Parents deserve to know their children are cared for by people who are honest and trustworthy, and staff deserve a workplace where they won't be misrepresented or mistreated. Unfortunately, I cannot recommend this center for either families or employees.

our son is 21 months old, and he is in ms. J. classroom. ms. J is very good caring and creative…read moreteacher.Thank you for all the love, care, and dedication that you put into our child! We are beyond grateful for your guidance and support. Thanks again ms. J Sarita

This center used to be wonderful when it was privately owned by the original couple who genuinely…read morecared about both the children and the staff. Since being sold to Premier (corporate), everything has gone downhill fast. The sense of community, respect, and care that once made this place special is completely gone. After our original director -- who was well-liked by families and at least stood up for staff -- left, things fell apart. The interim director has no backbone and seems terrified of corporate, so staff have zero protection or support. Teachers are leaving in droves, parents are pulling their children, and the quality of care has plummeted. The center is consistently short-staffed and out of ratio, leaving too many kids in one room. Potty breaks are delayed for over an hour, and children with fevers aren't sent home promptly, which led to constant illness spreading through classrooms. Staff are punished for calling out sick but also scolded for coming in sick -- it's lose-lose. Even more concerning, there have been multiple state investigations, and every time inspectors come, they leave with several new complaints or open cases. Teachers have even reported other teachers to the state. People are being fired over personal social media posts or unverified rumors, while genuinely unsafe conditions go unchecked. Violent children are not removed or separated, putting both teachers and other students at risk. It got so bad that the school had to send a letter to parents asking them to keep their kids home because there wasn't enough staff to cover classrooms. That says it all. This center is run poorly, managed worse, and absolutely not the safe, nurturing environment it used to be. I would never recommend it to any parent or teacher until there are serious changes in leadership and accountability.

Our son attended school here from age 3 months to 3.5 years. He started a few months after they…read moreopened. Great school! Not so much a day care, more of a school. If your serious about the early development of your child and are considering private over public school.... this is your best choice in the area. Nice facility, plenty of bells and whistles, very strong focus on learning. Weekly programs for music, spanish and athletics. We took advantage of onsite haircuts and drycleaning dropoff/pickup. We had issues with some of the teachers a few times and teacher turnover happens but your gonna find that everywhere. Another review mentioned the owners are focused on profit. I never saw that, they are there every day running the school and planning things. When you talk they normally listen. I will say that I do hope they are profitable. I mean this is your child's school... You want them to have the means to provide a good environment and stick around. Tuition is fair, I mean you get what you pay for. We moved from Denton County to Williamson County and the rates down here make GPA look like a bargain. We are paying an extra $45/week now. We will be moving back into the area early next year and we plan to buy a house near the school so our son and his soon to be born little brother can attend GPA. Take that for what its worth. We have also referred a few friends and they all like the school and their kids are still enrolled.