AVOID. They come out for a repair service call and only give you the option to buy a new system. If…read moreyou decline, they charge you a $150 service fee. The "service" rep even forges your authorization signature on his iPad. The old owner handed over all customer credit card information to the new owner, so the new owners will charge your credit card even if you don't provide them credit card info and even if you decline to purchase (assuming you've used Thomas Giel in the past). New ownership is a firm called Gridiron Capital / GarageCo from the New York area. Not a Pittsburgh company. Candice Giel kept a small minority of the business, she does not control it. Services

We had gotten a quote from Mike 2-3 years ago. He came out explained the process and left a more…read morethan reasonable quote. Unfortunately at that time we weren't ready to move forward with the project. Fast forward to now. I had reached back out, Mike had double checked the measurements and provided and updated quote. We had the door ordered and once it arrived we had the installation scheduled. The installation team was great they communicated their estimated arrival and did a thorough job installing the new door. They also walked through features of the opener and how to sync to the keypad.

The first install, there was issues with the finish work. The door install was perfect. Received a…read morecall from Shawn at Resnick's; the company that recently purchased Giels Garage Door's. Started off with a sincere apology. Stating that they would make it right. Due to extreme cold weather and snow we had to wait about a week. Received a call from Shawn and we set up a time to redo the work. Eric showed up and stated his intent. Explaining what he would correct. This guy was a true tradesman. He did way more than what he promised. Reconstructing both door frames and did metal work that is art. Added brick molding. The joints are so tight and precise calk wasn't needed but he wanted it as a secondary measure. The job is beautiful! In life workers don't realize they are the front runners the face of the company in their actions and work. They represent the company! As one company takes on a new one some systems fall short. They take time to get the rhythm down and standards. Well, mistakes were made. Once identified, they were corrected in a timely manor to a supreme standard. I am over pleased with Resnick's I believe Gerry truly sold his company to a very reputable business that intends to make it even better. I would use them again and I highly recommend them.

What outstanding service!! Jeff came out- on the same day - and fixed our garage door. Mr Giel…read moreprovided me with several options and advised based on my situation. Jeff wasn't satisfied until it was perfect. He exceeded all my expectations. We would recommend Gerald Giel Garage Doors no matter how big or small your job. Just call them.

I called this morning about the cables on my garage door snapping. The guy Mike who took my call…read morequoted me a price and saud a tech would be here this afternoon. The tech Ben showed up ​early, fixed the cables and was gone in 30 minutes. He was great to work with - highly recommend for anyone with garage door issues!​

Total scam! $1750 for an hour or so job putting the chain back on and some adjustments…read more Be very careful and get a price ahead of time!

I called Revamp on a Sunday evening & Charles answered the phone & was truly so professional &…read moreknowledgeable. I explained that I was unable to get my garage door opener to work. He was so kind & walked me through reprogramming my remotes & keypad & got my door opener working again! I would highly recommend Revamp Garage Door Company to everyone! Such a blessing! I am thrilled to be a to get my vehicle out of the garage! thank you Charles& Revamp! I will definitely be keeping your phone number for any future needs. Judy

We truly had a great experience with these guys. After coming home to find our automatic garage…read moredoor getting stuck, we called a couple of places for advice/ quotes. Charles was super friendly and incredibly helpful, diagnosing the problem over the phone with some photos and explained what work needed to be done. He was very personable and had my husband laughing by the end of the call. The quote was fair, and they were able to come out the same day. Csaba was our technician and was wonderful. My husband and I both commented on how nice he was. He was right on time, super friendly, amazing communication, and he did an excellent job. Charles even called to check in and told us to reach out if we needed anything or had any other issues. We would use them again in a heartbeat and will absolutely recommend them to anyone looking for help with their garage door(s).

My garage door opener was beeping this morning, so I called around. Could have had an appointment…read moretomorrow 12-2pm, or sometime Wednesday with another company. Steel City had a tech, Tim, call me, and he was able to rearrange his workload, and came out in less than 2 hours from my original call. Tim was professional, pleasant, and replaced my backup battery in less than 10 minutes, then showed me how to lubricate the track. They also had a very reasonable price. Customer for life!

Super nice and responded quickly to our request for a quote! He was knowledgeable and took time to…read moreexplain the process. We didn't end up selecting them as another company had a lower cost

James and Mark were super responsive and helpful. We had some special requests with our garage door…read morewhich they accommodated and worked with us. When the garage door was installed, they showed me how it works and asked if I had any questions! They also had the best price out of 3 other estimates. Highly recommend!

Great work at reasonable prices! Two of our garage door's hinges unexpectedly broke-- we were able…read moreto put a couple new ones in, but wanted a pro to come take a look. In our research, Choice was the closest to us and also the most affordable pricing for a service call. They came promptly, and were able to make the door even more secure than before! And on top of that, replaced the remaining hinges to make sure they were all secure. We feel so much better about our garage now, and when we're ready for a new door, we know who to call!

Damon Burke did a great job repairing our garage door. He was very helpful, knowledgeable and easy…read moreto work with. Greatly appreciate his service today!

Cannot talk to a tech. They use a 3rd party answering service that you absolutely cannot get…read moreanswers from. Stay away from these sorts of businesses because you will not get personalized service.

Had an upgrade on our garage system with them . They were on time, professional and priced well. We…read moreare happy with the materials and quality of work.

They were punctual, knowledgeable, friendly and not pushy about additional sales. I had questions…read moreand I didn't feel rushed.

I called on Monday and they came Tuesday. The spring on the one side of my garage door broke. They…read moreinstalled new springs, pulleys, cables, a broken trim piece, adjusted and lubed. I also requested new seals for the bottom of both doors. The two young servicemen were polite and efficient. The pricing was reasonable and we are very satisfied. I would recommend.

The owner is a complete scammer and harraser. He is the most unprofessional contractor I have ever…read moreseen . He sent me harassing text messages for over an hour , told me when he would be at my home to install and o was to let his workers in ( all in writing which will attach), called me and harassed me because i wouldn't use his buddy contractor who gave me a bogus quote with no itemized prices just pulled a number out of no where for a front door costing 12,5000. Never let them man have access to your home .

Last week, the spring on my garage door broke. I had no idea where to get parts and I was worried…read morethat it would cost me an arm and a leg to have someone come out and repair it. As I was driving down Route 8, I saw a sign for David P. Giel Garage Doors and gave them a call. Since it was Sunday, I got the answering machine, but I left a message. My call was returned that day! David came out Monday morning (the next day) to repair the door. He replaced both springs (not just the broken one) and adjusted and lubricated *both* garage doors to make sure they were both working properly. I was very pleased with the cost, too. It was a lot less than I had expected . This is who I'll be calling when it's time to replace the doors!

We had our garage door opener replaced this summer, and couldn't be happier with it. Our old opener…read morestruggled to lift the door, and would not recognize the remote signal until you were practically in the garage. They guided us through which models/features/warranties would best suit our specific application and needs. Installation was quick and professional, including a follow-up visit under warranty when one of the cameras had a wiring short. They came out quickly once made aware of the issue, troubleshot and resolved within 15 minutes. Techs are knowledgeable and courteous, we always highly recommend their services!