AVOID. They come out for a repair service call and only give you the option to buy a new system. If…read moreyou decline, they charge you a $150 service fee. The "service" rep even forges your authorization signature on his iPad. The old owner handed over all customer credit card information to the new owner, so the new owners will charge your credit card even if you don't provide them credit card info and even if you decline to purchase (assuming you've used Thomas Giel in the past). New ownership is a firm called Gridiron Capital / GarageCo from the New York area. Not a Pittsburgh company. Candice Giel kept a small minority of the business, she does not control it. Services

We had gotten a quote from Mike 2-3 years ago. He came out explained the process and left a more…read morethan reasonable quote. Unfortunately at that time we weren't ready to move forward with the project. Fast forward to now. I had reached back out, Mike had double checked the measurements and provided and updated quote. We had the door ordered and once it arrived we had the installation scheduled. The installation team was great they communicated their estimated arrival and did a thorough job installing the new door. They also walked through features of the opener and how to sync to the keypad.

I have nothing but praise for Gerald Giel Garage Doors! We had an unfortunate incident where a…read morevehicle slipped out of gear and we needed a new garage door. Sent a message after hours for a quote, and received a call (still after hours!) to schedule the next am to look at the door and confirm what was needed. They were on time- courteous and thankfully had the same door in stock. It was freezing outside, but they were able to schedule installation for the next morning. (Once again on time and friendly / clean staff.) .....This is what really impressed me: Unfortunately, we had a slight problem a month later. I emailed the company on a Saturday, and by Monday AM- there was a crew at our door to rectify the issue. From sales to service (and standing behind the work they do)- this company is top notch and I honestly wouldn't go anywhere else in the future! would recommend!

Resnick Garage Doors installed a new garage door for me in April of this year. Immediately upon…read moreinstall I was not able to get the MyQ app to work with the door. I thought I would be able to do it on my own, but after having issues, I called Resnick to come out. Someone did, but he said he wasn't familiar with the MyQ functionality as it was new. While he was here, "I" figured it out. Unfortunately, it has since stopped working without me touching anything or touching the router. The router is directly above the garage door. I've rebooted the router a few times. Has not resolved the issue. I also have been unable to connect my vehicle's garage door button to the garage door. Resnick told me that was for Lexus to resolve. Lexus did not resolve because they aren't coming to my home to troubleshoot. I called HomeLink and they walked me through some steps beyond the normal steps and the button started to work, but only when the vehicle is 'in' the garage. My 30year old door worked fine with my vehicle and I didn't need the MyQ features. The MyQ functionality came with what I purchased and that's the only reason I am using it. I only bought a new door to be proactive...... before the original door started to have problems. I've had more problems with this expensive door than my 30 year old one. I'm sorry I bought the door. I'm very disappointed in the lack of support I received from Resnick to resolve my issues.

Total scam! $1750 for an hour or so job putting the chain back on and some adjustments…read more Be very careful and get a price ahead of time!

I called this morning about the cables on my garage door snapping. The guy Mike who took my call…read morequoted me a price and saud a tech would be here this afternoon. The tech Ben showed up ​early, fixed the cables and was gone in 30 minutes. He was great to work with - highly recommend for anyone with garage door issues!​

We recently replaced our terrible garage door - we have been remodeling and updating this property…read moreand the garage door and porch were the last outside projects to get done before winter. The goal was to get a high quality door and modern opener that would operate with zero issues, insulate the garage and basement from winter and summer extremes, and allow for remote operation via remote or internet. We immediately eliminated the big box stores as we targeted owner operated companies with good reputations and high quality products. After quoting and discussing door replacement with four companies we chose Revamp based on responsiveness, range + quality of doors and openers, reputation, and the straightforward, honest and knowledgeable owner - Charles Anderson. Charles asked detailed questions about what we wanted and what was most important. He also took the time to do a thorough examination of the existing structure and went over his recommendations for correcting the existing structure to properly install the door while improving the appearance and providing a slightly wider opening. The written quote listed all products, steps and costs including labor with an estimate of the lumber and trim that would be required to correct all issues. Charles kept us up to date on the schedule as the install date approached so we were never in the dark on the installation date. Installation was performed on the dates promised by Charles and Csaba and receipts for lumber and trim required to reframe were given to us for reimbursement at costs as agreed. These are hard working craftsmen that are rare in our experience. Needless to say, the installation is flawless, they left the garage and area cleaner than when they arrived, and the transformation is more than we hoped for. I have attached photos of the before and after - please note the multiple canoe framing and trim on the left side of the old door vs the clean and even look of the new framing. Also -what appears to be smudges on the door is rain / dirt on my phone - the door is spotless. If you need a simple door replacement or a complete makeover, we would absolutely recommend Revamp if you care about quality product, excellent customer service, and no BS honesty from your supplier.

Revamp was amazing to work with, from the initial call to the service and then a full motor…read morereplacement, they kept us updated in their progress, were very professional and cleaned up when done. Totally recommend, 5 Star!

My garage door opener was beeping this morning, so I called around. Could have had an appointment…read moretomorrow 12-2pm, or sometime Wednesday with another company. Steel City had a tech, Tim, call me, and he was able to rearrange his workload, and came out in less than 2 hours from my original call. Tim was professional, pleasant, and replaced my backup battery in less than 10 minutes, then showed me how to lubricate the track. They also had a very reasonable price. Customer for life!

Super nice and responded quickly to our request for a quote! He was knowledgeable and took time to…read moreexplain the process. We didn't end up selecting them as another company had a lower cost

James and Mark were super responsive and helpful. We had some special requests with our garage door…read morewhich they accommodated and worked with us. When the garage door was installed, they showed me how it works and asked if I had any questions! They also had the best price out of 3 other estimates. Highly recommend!

Great work at reasonable prices! Two of our garage door's hinges unexpectedly broke-- we were able…read moreto put a couple new ones in, but wanted a pro to come take a look. In our research, Choice was the closest to us and also the most affordable pricing for a service call. They came promptly, and were able to make the door even more secure than before! And on top of that, replaced the remaining hinges to make sure they were all secure. We feel so much better about our garage now, and when we're ready for a new door, we know who to call!

They had inventory when others did not. Their price was more than competitive. They did 2 doors in…read moreless than half a day. Quality workmanship.

Cannot talk to a tech. They use a 3rd party answering service that you absolutely cannot get…read moreanswers from. Stay away from these sorts of businesses because you will not get personalized service.

Had an upgrade on our garage system with them . They were on time, professional and priced well. We…read moreare happy with the materials and quality of work.

They were punctual, knowledgeable, friendly and not pushy about additional sales. I had questions…read moreand I didn't feel rushed.

I called on Monday and they came Tuesday. The spring on the one side of my garage door broke. They…read moreinstalled new springs, pulleys, cables, a broken trim piece, adjusted and lubed. I also requested new seals for the bottom of both doors. The two young servicemen were polite and efficient. The pricing was reasonable and we are very satisfied. I would recommend.

The owner is a complete scammer and harraser. He is the most unprofessional contractor I have ever…read moreseen . He sent me harassing text messages for over an hour , told me when he would be at my home to install and o was to let his workers in ( all in writing which will attach), called me and harassed me because i wouldn't use his buddy contractor who gave me a bogus quote with no itemized prices just pulled a number out of no where for a front door costing 12,5000. Never let them man have access to your home .

We had our garage door opener replaced this summer, and couldn't be happier with it. Our old opener…read morestruggled to lift the door, and would not recognize the remote signal until you were practically in the garage. They guided us through which models/features/warranties would best suit our specific application and needs. Installation was quick and professional, including a follow-up visit under warranty when one of the cameras had a wiring short. They came out quickly once made aware of the issue, troubleshot and resolved within 15 minutes. Techs are knowledgeable and courteous, we always highly recommend their services!

Arrived next day after calling. Was right on time, and efficiently fixed the issue. Will use…read moreagain and recommend.