Service requested for our yearly check up to be done. Derrick & Tanisha couldn't have been nice…read moreenough! Always professional and friendly anytime we've had them here to do service or had to call into the office. Has definitely earned my ongoing business!

Second tune-up on our annual contract. "Eligio" was scheduled to do the work. He arrived on time…read more He is very knowledgeable and a GREAT personality. This is the second tech we've had and its obvious the owner has that old time standards for his employee's and expertise. They provide the service other companies only promise. Thank you Aire Serv tech's and office staff. RMP

I had a new air handler and condenser installed by this company at a second residence on May 18,…read more2021. First visit after on June 9 and it was not working. I contacted Clint and he was out of town at a funeral and had no one that could come until the next week when I would be gone. It was 86 degrees and I had two small grandchildren with me for the week. I contacted local Brunswick service company who responded immediately. They found supply duct broken and found packaging from condenser box wedged between plastic shroud and fan blade preventing from starting. So lucky that this didn't damage unit. This cost me $259.22. On June 21, I shared my expense and what happened with Clint hoping he would reimburse my costs. While timing was unfortunate when this happened, even more unfortunate for me was installation issues that had to be corrected by another HVAC. He responded that I jumped the gun by calling someone else. Really at 86 degrees? I never expected issues so quickly with a new install. I was very lucky to even get someone out on the Georgia coast in the summertime. This was the only safe alternative. I did get a fair price on the installation but it was sloppy. There is no prompt service.

they did my house done and he give me the receip for 30 day warranty after 3 day later i keep…read moresended him the message a lot. the condenser he installed not work well ,and i calling he never answer and never come , they cheated and they say scrabble they do not exactly what they did , they do not do the right thing , i still have the receip job invoice if who want to know about can call me i well let you know 832 310 3916 the phone in houston but i in savannah

Missed original appointment time, I called the number on the website and they weren't even sure if…read moreI was on the books. Then 10mins later I get text saying they're running behind will be at my house in 30 then I receive another text saying they didn't know where I was located, THEN schedule me for the following day.... when they finally showed up I will have to admit they were kind and fixed the issue. Will never use again though!

Had an appointment between 5 and 7 pm after two days with A/C not working properly. ACE Heating and…read moreAir failed to show up and did not even provide a courtesy call that no one was coming. Appointment was rescheduled three days later by rental agency. I called ACE to see if there was any way to get my unit seen about before then to be given vague excuses about why no one could get to my appointment again for three days... huge disappointment.

He seems like a nice guy which is great but $200 for 1 hour and pouring vinegar in my ac drain…read moreseems a bit much. $95 for the diagnostic which apparently doesnt cover the other $95 per hour. Also left the fuses out of my AC outside without telling me when I have 2 large dogs out there regularly and its been raining almost daily was off putting, not to mention my system worked fine when I put them back in after being told my compressor was out. He seemed like a good guy and I'm sure he was jusy doing his job but I feel like it was an attempt to take me for a ride when I found out my AC was working properly after putting them back in. Texted to say it was working and I wasnt going to need a new compressor to no response. Did he fix it? Yes. Do I feel like I over paid and was under informed? Yes.

From the owner: Your Local HVAC Consultant and Technician, who's Passionate about what he does, prides himself in…read moregenuine Craftsmanship, and truly cares about his customers. I am fair in pricing, more loving what I do than price gouging and profit. I'm looking forward to working with you.

We have 2 AC units that supply our home. One of them was acting up so I called on a weekend. They…read morecame out with in a couple hours of my call. The tech was polite, knowledgeable, and had our unit running in no time. The prices were absolutley fair for emergent weekend work. That night the unit quit again. They had someone out straight away the next day. I will most definatly be calling them for any of my HVAC needs.

The receptionist is terrible. She is rude, condescending, unhelpful, and I could go on and on with…read morenegative words to describe this person. They installed our AC unit incorrectly in our new home and we had a year and a half worth of issues due to that. We eventually had a compressor that failed way before it should have and it turns out everything was installed incorrectly initially. They then had the gall to charge $500 for a service fee. I called up there to ask about the charges and the receptionist of course was as rude as possible. Stay as far away from this company as you can.

Our service Tech was Jael today and he was very polite and they always give prompt service!! The…read morevalue we get is the best in the area!! They are all very knowledgeable Thank you so much!!!

Disappointing Experience with Canady Heating & Air…read more I am very disappointed with my experience. I was given an appointment for July 20th and rearranged my entire day to be available. While I understand that HVAC companies become extremely busy during periods of extreme heat, communication and respect for a customer's time are still essential. By approximately 1145hrs, I had not received any updates, so I reached out using the text number I was provided. I did receive a response around 1200hrs and it came from a different number simply stating that I was still on the schedule and technicians would be working until 2000hrs. The issue isn't just the long service window it's the lack of meaningful communication. By 1700hrs, I still had no estimated arrival time. If a technician were to call at 1900hrs and arrive close to 2000, it raises a legitimate question: would there really be enough time to properly inspect, diagnose, and discuss a complex HVAC issue? A thorough evaluation shouldn't feel rushed at the end of a long workday. If a company is overbooked, it's better to be honest with customers and reschedule rather than ask someone to reserve an entire day with little or no communication. Customers have jobs, families, and other responsibilities, and their time deserves the same respect as the company's schedule. I chose Canady Heating & Air because they came highly recommended, so this experience was especially disappointing. Based on my experience, I cannot recommend them. Better communication, realistic scheduling, and greater respect for customers' time would go a long way toward improving the overall service experience. Update: Immediately after this review, I received a text from the first number 1722hrs stating: "***** Canady's Heating, Air, and Plumbing: You are currently our technician's next appointment. You will receive text updates and a call or text when the technician is in route to your home. Please call the office with questions 912-756-6688 or text YES to confirm. Our working hours are: 8:00am - 8:00pm (M-F) 8:00am - 6:00pm (SAT)*****" This is a knee jerk response and there services will not be utilized.