HORRIFIC experience with prior authorization, call center, website, and copay confusion…read more ABSOLUTELY RIDICULOUS. And this is a nonprofit company. This is why we're all getting screwed. If BCBS is a nonprofit I'm the queen of England.

The Best Healthcare in the state bar none! I am so fortunate to see it first hand for the last 2…read morePlus Decades and the move to Downtown for the ones in Oakland county was at first an issue but I truly enjoy it now!

Haven't spoken to Eric in a while, but he's very good people! Professional. Courteous. Gives back…read moreto the community. Family man. Worth your consideration.

Honest. If you are dealing with a business that is honest, everything else works itself out. Eric…read moreHuffman is also a business person who supports his community.

Amanda was awesome!!!! She was very helpful , patient, and knowledgeable !! I came in wanting a…read morequick policy but she then explained to go with progressive plan and gave me more insight! Very knowledgeable and people person

From the owner: Unlock unbeatable savings with L.A. Insurance - your source for cheap car insurance, the lowest…read moredown payments, and tailored insurance coverage options near you. Specializing in non-standard Auto Insurance, we extend our affordable rates to Motorcycle, Boat, RV, and Renter's insurance. Drive stress-free with L.A. Insurance - where protection meets affordability. Stop by our office in Detroit. We've got you covered!

broke my gate and trespassed on private property to get est. then reported false and made up things…read moreto rise insurance by 50 % will not be renewing in 2027 after 10 years of service

Piss poor Customer Service from your Agency on Greenfield Rd, Detroit Mi...I called to make a…read morechange to my Policy, was put on hold, no one picked up after 10 minutes, I hung up and called back only to get a voice mail message.

My Agent work very well with me he was professional, friendly he offer great ideas his insight was…read morestraight to the point very helpful and also soooo nice also thank you

Deny claims regularly, anything to avoid paying for good, preventative test. Used to be better,…read moreseems now its deny, deny, deny....

Had them for medicare. Got kicked off for "non payment" even though I DID pay the premium and also…read morespoke with a customer svc rep about not only being late but due to find out why my dental service was so high. Was told all was good just to pay each month due within the 90 day grace period. Perhaps if my inhaler copay hadn't MORE THAN DOUBLED what the cost was last year ($37 to $85) I would have been more up to date on the premium costs. Also as someone who has high medical needs I had a plan that helped reduce copays for visits however it's $99 more than it is in other parts of the state. When I asked why I was told this was due to the number of claims in Wayne County, OF COURSE there are more claims! There's nearly 2 million people here vs the other parts of the state that may have under 400 thousand people living there. I say this is complete B.S. considering other MA plans do NOT have such a massive price rate difference between plans. Would have to call regularly about different issues and be told something different from each employee I would speak to when having to follow up about a same problem. One employee even tried to blame the 3rd party approval company for giving me the wrong info when trying to find out if a service was covered saying "they have no idea what they are doing" yet one of her coworkers gave me the same exact information stating I was covered- as per the handbook stating the service I requested was covered. Was recently told by an employee of yours you keep moving everyone to different departments constantly and NO ONE knows what they are doing as a result and it's quite chaotic. As much of a ridiculously high premium your customers pay to actually get "decent" coverage- we DESERVE better and so do our providers. They should NOT have to be getting dragged through the mud to get reimbursed. It states this is listed as a non profit insurance organization yet even with a "paycut" your CEO is still making over $4 mil and you shelled out more than $20 mil for political lobbying in the last election- yet want to cut services for your customers. You also lobbied more for the party who has created the higher costs and problems we are dealing with now, so thanks a lot No different than any other companies- Pure GREED.