I've been with Statefarm for about 35 years at this time. Tried two other insurance companies who…read moreoffered lower prices but who also increased prices every year. The company has always been good to me. When a hurricane destroyed my car and part of our house, the claims process was easy. They've been fair and offer many different discounts. Came back to Maine 3 years ago. Lisa's office (I've worked with her and Kyle) is great! Everything is always taken care of (changing policies, moving accounts, getting new quotes etc) very quickly and professionally. One of the few businesses I know I can ask and then forget about it because it WILL be done. Filed for reimbursement on a lockout today, the check was ready within a couple hours. Awesome!!! I've been loyal so State Farm for a while. As long as I'm here, I will work with this specific office.

From the owner: The Laliberte Team is a relationship-based insurance and financial products provider. We are…read moreprofessionals committed to helping customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We serve the state of Maine including Lewiston, Auburn, Sabattus, Greene, Minot and their surrounding communities. We attempt to impact and grow relationships with existing, former, and potential customers. License #: ME-PRR39541

Champoux is my one-stop for all of my insurance needs. I've been with them since the 2000s and I…read morewill probably continue to be with them for life. You can't get this kind of service from some online company. I tell you these people work hard for you! They even search for cheaper rates every year without me even asking. We're talking about Workmen's Comp. and commercial property insurance and liability business insurance, auto insurance and insurance for my personal home too. Having a local agent is amazing they really go to work for you. They tell you when it's worthwhile to file a claim and when it's not. They fight for you with Workmen's Comp. is trying to overcharge you. They search new rates for you every single year. I even heard a rumor that the owner of this family business has let a customer use her personal vehicle they had a car accident.

Most of the time it's one idiot to a company in this case there all idiots they lost my address and…read moredon't send me a bill so my insurance lapsed they fix it 2nd time no bill I have to go there after work to pay the bill they want to charge me $4 dollars they can't find me in there computer system I think they never had me in there and were charging me as if I had there insurance. I'm done with those retards do not go here they suck

The office personnel are patient and keep digging at the small problems that otherwise would drive…read moreme crazy. Cecile was great: super helpful. I have never submitted any insurance claims so I can't speak to that very important part of the business.

Like a Bad Neighbor, State Farm Is There to Make It Worse We…read morehad a sudden water emergency... we believe that water started coming out of a clogged drain overnight, seeping under the floorboards. We called it in right away, and we called the professionals - plumbers, and mitigation companies to come out hours after we observed this. We turned to State Farm, expecting the company we've trusted for years to help us through this disaster. We got our first communication with this office from Cecile Campbell who wrote in her e-mail; "It is our job to make sure this claim goes well for you, and we want you to be completely satisfied throughout this process." Sounds great, right? On the phone, she was the opposite - hostile, unpleasant, and dismissive. The gap between what was promised and what was delivered could not be wider. We needed someone to assure us and help us - they were now exploring all the ways of how they won't help us. As we tried to navigate this and understand what we could do differently the experience was more and more shocking. When we called to understand how this could happen and how to prevent future coverage gaps, we spoke with Angela Williams, who, by her own admission, does not work in claims. Rather than helping us navigate the situation, she spent the entire call telling us we were "probably not covered" and, based on her seven years of experience, she believed our claim would be denied. This was unsolicited and completely unhelpful during a stressful time. We even asked to speak to a manager because what we wanted was guidance and help on how to deal with this in the future. Instead of escalating the call, Angela hung up on us - stating she was going home and she was done with us. That's not customer service; that's outright disrespect. What's worse, Angela admitted that although State Farm claims to review policies with customers yearly, that "did not happen" for us. Her exact words were, "Well, we intend to," which is basically an admission that they never ensured we had adequate coverage. We relied on State Farm to guide us in choosing the right coverage to avoid scenarios like this, where tens of thousands of dollars in damage we might be liable for, and they failed. Insurance is supposed to provide peace of mind, not finger-pointing, excuses, and hang-ups.... and heaven forbid you ask for a manager, you won't get one. If you're considering State Farm, think twice. When disaster strikes, you need a partner who stands by you, not one who tells you why they won't.

There is only one thing of importance to me with regard to insurance. Trust. While I value the…read moreabsolutely above-and-beyond, five-star, unmatched, SUPERB service I receive from Rick and Barbara, nothing is more important than knowing I can trust an insurance agent. Lots of agents can smile a lot, get you a quick quote, and take care of minor matters efficiently, but that doesn't really reflect on the bottom line, which is - Can I trust that my agent is really looking out for me? Not one time in the years that I have been served by the Rick Moylan Agency have I ever felt less than 100% confident that my needs were being honestly evaluated. No slimy salesman stuff. This is one of only a very few businesses that I feel holds to a standard of integrity that would have made my grandmother proud! No one likes to pay for insurance, but it's a lot more painful if you think you've been sold something you don't understand, don't need, or costs more than you need to pay. Rick knows his stuff, and I feel like he has never recommended anything to me that he wouldn't want his own family to have. Don't tell the big boss, but he even tries to save me money! Frankly, I can find something negative to say about almost anything, but can't come up with a thing here. I can't speak, per se, about Allstate or any of it's products in particular, but you won't find a better crew to watch your back when it comes to insurance than Rick and friends.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Auburn, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. As your Allstate agent, I can help you understand how the choices you make - such as the car you drive - affect your insurance rate. I'm committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.

The only reason I'm not giving this one star is because I remember the woman I first met with when…read moresetting up my policy (Kris I think) was very pleasant and helpful. My customer service interactions with the front desk since then, however, have been awful. I am relatively young and new to the insurance world--I learned while at the Town Hall that my insurance card expired two months ago. I called D&H and the woman on the other end came off as very rude, I felt she was yelling at me and scolding me. Apparently my coverage lapsed in April and they sent me mail about it--but I never received that mail. I had mail from the address I signed up with forwarded to my new one, although I had not yet informed the insurance company of my new address (thought the post office forwarding would work in the mean time). The woman came off as accusatory--she seemed to be yelling at me and told me I should have let them know about my change of address, and now my rates will be higher because almost no one will take a client who has lapsed in coverage. I should have let them know sooner, yes, but the way she spoke to me made me feel defensive and attacked. I also want an insurance company that will try to reach me with more than just a letter (phone call, maybe) if there is an extra form I have to fill out that I wasn't aware of before my coverage lapsed. You'd think they would have called me if I had to do something to keep my coverage. They've lost my business

From the owner: Welcome to D&H Insurance, LLC!…read more Serving the insurance needs of Lewiston, Auburn and the surrounding Maine Communities. Providing you and your family with the insurance products and services that make life easier and safer has always been the goal and practice of D&H Insurance Agency. When life's big events or setbacks occur, we'll be there with strategies and a firm commitment to your peace of mind and security.

Patty and Jennifer are great! We go through Patty for our insurance with our vehicles, investment…read moreproperty, and primary home. Patty and Jennifer are always available when we have questions and are great and quick with communication. I would recommend Patty Gagne and Allstate to anyone...hands down!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Lewiston, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to showing you how Allstate is different and better than the rest. From sharing our broad product offerings for your protection and financial needs to offering you a real relationship you can count on. I'll help you prepare for your financial future and offer a higher standard of service, delivered wherever and whenever you need.

You will never find a more vindictive ins company. I changed my car insurance to another company,…read morethey cancelled my house ins without telling me. The only reason I found out because I was sent $100 check refund, I called they said it was too far past the cancellation date even though I never cancelled it. Now I have pay 232 hazard ins to my mortgage for 1 month. They could've ruined my life had something happened to my house in that month.

Always responsive and helpful with recommendations and solutions. We have appreciated working with…read moreJim and his knowledgeable team for many years. And value them as a trusted resource.

I deal with 1 girl she is Fantastic always willing to help me she goes above and beyond to help youread more

I wouldn't bother with this place worst Insurance I've ever had everything is denied all my…read moremedications are denied my grandfather died of colon cancer at 44 they even denied my colonoscopy a complete waste of money