I've been with Carmel Stevens for over a decade now and the service has been consistently great…read more Over the years I have been fortunate to have Jenny as my agent, her years of experience as a insurance agent defently shows in her ability to provide options, solutions, patience with great clarity and has always made me feel comfortable. Keep up the great work. Thank you. Keith R.

Carmel Steven's has been my car insurance &Home insurance since 1998.My insurance agent yesenia…read more.Very professional. Know the insurance policy. The best agent I had.All the agent at this state farm Very professional. Will 100%keep my business.

5 Stars! Wonderful people that take really great care of you!…read more We have been clients of Tower since 1996 and my parents, before that. Tower is nimble at all their services and extremely proactive in making sure their clients get impeccable services through their vendors. Over the years, we have had a claim with our home, two claims with our cars and each time our loyal team at Tower intervened when needed to be sure all was going well with our processes and outcomes of the claims. I have been to their offices once after working with them over 20 years to meet them in person, (we live 3 hours away) and the minute you walk in you can tell they are a happy group of colleagues and that love what they do and how they do it. Thank you for taking such great care of our family and friends over the years!

If you want to avoid bait/ and witch, I would avoid this firm…read more They gave me a home insurance quote that seemed attractive, so then I turned down all competing bids, then after I removed purchase contingency and was ready to bind - I was told that the quote was never actually approved and the salesperson (Gerardo) had never gotten that quote approved. I work with a few different insurance agencies and have never seen this. Nancy the manager was kind and professional in her responses but take my experience to heart. Update: they are now UNABLE to provide any accredited insurance quotes for me. Which means I am left high and dry with no insurance coverage and my escrow is closing soon

I came to AAA three times in one week. The DMV system was down each time. That's no fault to AAA…read morebut it kept it kept happening. So I asked one of the people theree I said hey can I just call you next time? And if you said yeah tell are getting 4 stars because she seems as bothered as we about it. So one thing just go in and just be patient everybody's kind there but I didn't get anything done that time but I have in the past so they're pretty good and the staff is very friendly

Today 5:29 PM Hello, I am your AAA virtual assistant. Good…read morenews, PAMELA! Your AAA technician will be arriving in just a few moments. Please be prepared to meet them at your vehicle or Are you freaking SERIOUS????!!! I kept getting callSssss after 6pm from a tow truck driver and I just KNEW it had to be a mistake because why are they calling me after all these hours??? I know they must be making a mistake. I told the driver off telling them they were making a mistake and to stop calling me. But I pulled up to the meeting hall and there is the lady in her car with the wrong type of tow truck FIVE HOURS LATER????!!!! Are you guys for real?!!! I contacted AAA around 1pm!!! You had this woman waiting ALL DAY??? That's ridiculous and completely unacceptable!!! She did not have a phone, so l wouldn't leave her until the tow was confirmed for pick up at 2:51pm.!! This is sad. Very terrible service!!! Their response: Sorry, I'm still learning. Could you please rephrase your response? Would you like to help us improve our chat experience? HELL YEAH!

Working with freequote has been an absolute pleasure. My agent Stacey Jones goes over and beyond…read morethe call of duty to ensure all my insurance needs are met. Stacey makes sure you have what you need for coverages and always with a smile on her face.

From the owner: Freequote Insurance Services represents some of the best Admitted, A-rated Insurance Carriers in…read morethe market today. If youre looking for an all inclusive policy with higher limits or just a basic policy required by law, our Agency can assist you. Be assured that when you contact one of our Agents for a quote, you will be well informed of all coverage you select and if any, coverage you choose to exclude. Feel free to contact Freequote by phone, internet or walk-in. Our Agents are waiting to discuss suitable coverage for you, your household or business. Let us insure your future!

It's been over 3 years since I've been working with Jack, and I must say, he is incredible. Speedy,…read moreattentive, great pricing and gets the job done. I recommend him 100% A huge plus is that we do everything over email. It saves me a lot of time and I am able to multitask. He can also hop on the phone though if you prefer that system better.

had to call 3 times to get through as they were not picking…read moreup. guy on end of phone sounded hurried and semi confused or distracted. he was not going to give me a quote but pass onto someone else who works from home. she didnt call im moving on im not chasing these guys to give them my business.

Juan M Ramos is a nice professional insurance agent. He gives the very best offer to meet…read morecustomers' needs, he provides the knowledgable information on how customers could save the cost and have the best insurance. I give Juan M Ramos Five starts for his great professionalism and kind customer service. God Bless you guys, the best is yet to come ! Have a Beautiful and very Blessed 2023 everyone ^_^

Ms. Paris Anderson is an absolute delight to speak with. She is very patient and knowledgeable. She…read moreis very respectful and makes you feel very comfortable speaking with her. I give her 10 stars.

Luis has been nothing short of spectacular for us. We recently purchased a rental property and it…read morehas been difficult to get coverage in CA due to all the fire zones. After attempting to work with a couple other agents, Luis seemed to recommend the most appropriate coverage and comprehensive policies. We had a short closing period and the insurance company was taking longer than we had hoped to get approved. Luis came up with a temporary solution to bridge the gap for us, so we'd be covered from day one. He really went the extra mile for us to make sure we had peace of mind. Luis is always responsive, communicative, and follows through. Most importantly, we trust his expertise and that he answers all of our questions -- even if he needs to get back to us after double-checking on a certain aspect of it. So far, we've purchased the following policies through Luis & the Rodney Pyle team: -CA Fair Plan -Difference in Conditions (DIC) Plan -Umbrella Policy If you need some P&C insurance, look no further than this top notch team!

I realized I hadn't updated my review for Rod. We actually ended up getting home insurance through…read moretheir company, over a year ago. Rod and his entire staff continue to be knowledgeable, efficient and professional. It was a fast and painless process. All of my questions were unanswered in a less than 12 hour turn around time and we are very happy with the product. In fact, we are in year 2 of the policy and still going strong. Thank you Rod and staff! All professionals should take a page out of your book.

I wish I could give this place -3 stars because they deserve it! Awful customer service, awful…read moreagents, I'm so glad I have switched the locations - lady on the phone is rude, incompetent, horrible. I would never recommend this location to anyone, shame on you!

Bill is nice . He's known my family for a long time. But whoever I just spoke with - a woman - was…read morereally really rude, unwilling to really answer my questions, and made me feel like I was inconveniencing her. I literally got off the phone feeling really defeated. She spoke I et my questions before I could even get the sentence out. Do yourself a favor and get past that person and speak with Bill. Otherwise, the other people I've spoken with were also nice.

My family and I have been working with Tannaz for many years now. She is knowledgeable and…read morehardworking. She is always available to answer our questions and help us with any concerns, even when she can refer us to the website or self help. She is reliable and honest. She is a pleasure to work with, recommend her for any of your insurance needs.

she take care of customers like family. shell be there for you - whether to provide a rate,…read moreassist with a claim, expand your coverage, or just answer questions.

Been a customer for almost 8 years now. Never even thought…read moreabout switching. Have been offered lower rates several times by other brokers but I wouldn't risk switching a few dollars saving for an amazing customer service i have been getting for almost 8 years straight. Every time I bought or sold a car, added or removed drivers, if not on the same day (I usually call right before closing) the following day I would have everything updated and emailed back to me. Highly recommended!

The absolute worst. Do not bring your business here. They are incredibly rude and called my son a…read moreterrible derogatory name.