Great service and very friendly. Helpful and did great job all around…read moreExplained everything did and results and didnt rush to get done and leave.

When we needed to update our homeowners policy at the same time Jackson was becoming Sumser, Jenna…read morewas on top of the situation and made the transition painless for us. Excellent customer service!

When my insurance company raised my rates, Jo at Knight Magee responded quickly and professionally…read more She shopped around and when she found my current carrier was the best, she gave me suggestions about ways to lower my premiums. Her communication was clear and pleasant. I highly recommend Knight Magee.

KMI saved me a lot of time and money when shopping around for home and auto insurance. They found…read moreme a better deal than I could have found on my own and their team walked me through every line of my policy and explained it in an accessible and thorough manner. That and the team has been exceptionally helpful and kind at every turn -- they truly want to build a relationship and make sure you're adequately and properly insured. Couldn't recommend KMI highly enough.

I have been working with Lori Moore for years for my insurance needs. She always gives 110%, no…read morematter what the issue is. Today, she was able to help me with a problem, way beyond the norm. She got it done in a very short time, as usual.

Lori is the best insurance agent that I have ever worked with. Hands down top notch. Great people!read more

I absolutely LOVE Kilgo Insurance Agency! I had USAA for many many years, I would have to jump…read morethrough loops just to talk to the right person, Everytime I called USAA I had to plan to be on the phone for about a hour. It's the complete opposite with Kilgo Insurance Agency. When my husband and I first got married we had a fight over who would switch their insurance over, I wasn't ready to leave USAA as I felt like you should stay a loyal client to someone. I spoke to Jason Kilgo a number of times, I went back and forth trying to prove what I had compared to what they could offer. One day when I called, Jason asked me to run down all the details of my current insurance coverage, (it was pretty detailed!) Jason asked what I currently pay. I gave him the magic number, He quoted me about $30 more than what I was paying, I felt like I won our first marriage battle, Then he continued on, He started to explain their coverage, the little things that make them different, Example, I had only 30,000 of bodily injury. Naive me, I thought that was plenty, My husband had been injured before and he let me look at those bills years later, reconstructive knee surgery, Approx. $50,000. It was eye opening, I now have $300,000 bodily injury. That's just the beginning! His staff is awesome, they are loyal to the company, that simply means that they know Kilgo Insurance Agency like the back of their hands. I find that to be comforting, Any question I have ever had they don't even have to hesitate, they give an informed, detailed answer. I have full coverage on two of our four vehicles, liability on the other two. Jason took the time to explain to me each piece of our new insurance policy. I have been a member with Kilgo Insurance Agency for over 6 months. Anyways, I hope your search for excellent Insurance ends here! -Brittnea

No One returns calls ? After 5 years as a customer, I'm extremely disappointed in the level of…read moreservice I received. As a 65-year-old newly retired customer, I reached out to explore options after downsizing to one vehicle (a 2016) and switching to liability coverage. What should have been a simple request--removing a car and providing an updated rate--took nearly a week and i sent a 2nd request.to get an email response. However, once I submitted my cancellation, I suddenly received multiple responses in a single day. That inconsistency says everything. Customer loyalty clearly doesn't matter here. If you need timely communication or basic responsiveness, this is not the company I would recommend.

Haroon Ali was really helpful and friendly, I bought insurance for three cars from him and he made…read moreit so simple and easy. Thanks to him and If I can recommend someone to my friends and Family it would be definitely him. Thank you Haroon.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Midlothian, VA area since 2014, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

great start for new coverage. beat the value of both with an increase of value. very helpful and…read morefriendly

Great customer service. They are very proactive in calling and checking in and responsive when…read morecalled. I would highly recommend them.

Darlene is always so prompt and thorough. I have been a customer for years and Erie Insurance is…read morethe best around. WBA is a great agency and they care about their customers first not just trying to sell you something to make more money.

Heather Miller from WBA Insurance was absolutely Awesome, you couldn't have asked for a perfect…read moreperson to handle our situation. Thank you Heather. We are so glad that we will have our auto added to our home insurance. Coach Watters