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    Services - Liberty Mutual

    Car and truck insurance

    Life insurance

    Homeowner or property

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    Vehicle

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    Liberty Mutual Group - The letter i got from Liberty Mutual

    Liberty Mutual Group

    (7 reviews)

    I have had Liberty Mutual for several years. On April 15.2026 i received a letter in regard to my…read morehome that said they did a review and suggest that my property may be insured for more then it will cost to rebuild. My insurance premium with up . I called about it as they suggested in the letter. The Representative said they did a review and determined that the increase was due to the cost to rebuild. I explained that is not what the letter says. I am not happy about the explanation. It didn't make sense. I will follow up with Corporate.

    Customer Service failures this year…read more 2020 Liberty Mutual Insurance Policy started 11/25. Changed from quarterly to monthly payment and made two months of payments up front Had equity through 1/17/2021 - LM Sent cancellation notice on 11/30 due to non payment. Call their customer service had a very aggressive lady Keira and then Emily both who were like there is nothing we can do.I have to pay upfront for a new policy even though mine should never have been canceled. Whole new meaning to cancel culture. Been with them since 2013... and this is how they treat their clients... This is worse than when Spectrum shut down the internet due to their own mistake and my only way to get it reinstated was to go pay CASH at one of their kiosk machines in a store during a pandemic... Sucks how these companies can do this to people... and of course it's always on a holiday or weekend. ‍ Oh well it will work out. Just hate the frustration in the mean time...

    Liberty Mutual - autoinsurance - Updated June 2026

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