I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

I am very disappointed with the way my insurance claim has been handled. my claim # 017742319 and…read morei have been a loyal customer for long time . I filed my claim on March 21 after my vehicle was damaged in an accident. The frame of my vehicle was damaged and needs to be replaced. Although the repair was approved, the process has now taken more than four months, and I have been told it could take over six months because the replacement frame has still not arrived. No one can tell me when the part will be available. My insurance company has already spent more than $20,000 on repairs, yet they still refuse to declare my vehicle a total loss. Instead, I have been left waiting indefinitely with no clear timeline or solution. Every time I contact my insurance company, the representatives only give me excuses instead of real answers or solutions. I understand that parts can be delayed, but after four months, I expect my insurance company to do more than simply ask me to keep waiting. I spoke With Isabel Bolanos , Randy Navarro and Gabriel Romero, and nobody did any good For me. During this entire time, I have continued paying my monthly insurance premium for a vehicle that has been sitting in the repair shop. I am also still making my monthly lease payments on a vehicle that I have not been able to drive. I expected my insurance company to support me during a difficult situation, but instead I have experienced poor communication, a lack of accountability, and no meaningful effort to resolve my claim. This has been an extremely frustrating experience, and I cannot recommend this company based on how my claim has been handled. I am asking my insurance company to provide a fair and reasonable resolution. If my vehicle cannot be repaired within a reasonable timeframe due to unavailable parts, they should seriously reconsider declaring it a total loss instead of leaving me without my vehicle for months while I continue paying for it.

I was in insurance for 45 yrs, so I know good service, and today I got the best service ever from…read moreKim who works on my personal auto insurance. She went over and beyond to help. She is extremely professional and so very patient! I strongly recommend this agency to anyone looking for personal auto insurance.

I've been with Snapp for 25 years. In the last 5 years, my homeowners insurance has increased 54%…read moreand they've never suggested they shop a new insurer for me. They consistently push through renewals with existing vendor at the last minute. Interactions with staff are generally unpleasant and I feel stuck with my choices. I have no idea why i haven't shopped insurance brokers, but obviously it's time.

I was with Wendy for over 10 years. Just canceled my insurance for a lower price with another…read morecompany. I was set up on auto pay. I called and cancelled my insurance. My premium starts like the 6th of every month. I ended service before that, yet took my money and only gave me like $30 back. I asked for someone to send me reports showing what month each payment posted to bc they told me my payment was for a past month, which doesn't make sense bc ins is usually paid before the premium month you are to be covered. Why would my payment before a month that has already passed? No one is getting back to me and it's been weeks now.

Awesome service from Wendy and her agency!! My wife and I were very pleased switching to her agency…read moreand she saved us money!! Would recommend to anyone and everyone thanks Wendy !!

Aaron and his team provided awesome and attentive service. Knowing there is a live team here in…read morecentral San Diego that I can go to if any question or concern, gives me peace of mind with all of my insurance needs. Plus, I was able to save on my auto and home insurance!

horrible service!!! gieco just increased my auto ins $200 a year?? i called im good driver discount…read moreno tickets for over 12 years! they said because of my mileage 144,000 on my 2005 honda crv???? what!!!! its been the same rate for years!!!there making me pay for nothing no reason!!!! so sick of big corps like this stealing from small people and getting away with it!!!!

If you're looking for the lowest auto quotes, I highly recommend visiting Steve. Steve is patient…read moreand honest and I felt comfortable talking with him. He was non-judgmental and he gave me a lot of his time today. I appreciated him explaining to me how the auto insurance industry works. Thank you, Steve.

New Office location at 4433 convoy st is very nice, thanks Steve for all you help !!!read more

After our previous home insurance refused to renew our policy for unknown reasons, we turned to…read moreRichard Turner's agency and we are so happy we did. Jackie has been amazing and so helpful. She's very reliable and always gives great advices. Thank you, Jackie!

I have been using Jackie at Richard Turners agency in San Diego for years. She is thorough, smart…read moreand helpful. She is always there to explain coverage options or anything else you might need. She was truly there when I needed her for something besides a quote and is helping me through a difficult time. I cannot say enough kind words about her. I highly recommend her for all your insurance needs.

I've been getting my home, auto, umbrella, and earthquake insurance through Pat Moore for over 15…read moreyears. I wouldn't trust anyone else. The customer service, whether dealing directly with Pat or anyone in his office, is absolutely the best of the best. I've had to make a couple claims and Pat handled them so quickly and perfectly. I almost didn't have to do anything to get them taken care of. Pat also continues to keep in touch to do policy reviews to see where we can save money, or to make sure we have the correct coverage. He is honest and direct and I always appreciate the personal approach he takes to making sure we get what we need and want. When I was a Realtor I also referred clients to Pat. They were all exceptionally happy with Pat and his team. I can't imagine any other insurance agent or company that I trust more. I recommend them 100%.

Let me tell you what great insurance looks like. Feels like. Acts like…read more Friday, April 7, 2017. I totaled my baby. My 2004 Pontiac Grand Prix with the heated leather seats, dual exhaust, high gloss metallic charcoal gray paint job that shinned even when covered with dust and seagull poop and an engine that at 167,000 miles, still got 37 mph highway and purred like a kitten. I had been driving, pampering and loving this car since 2009. Totally my fault as I rear-ended a young kid on the 5 North in stop and go traffic. I freaked. At 52 years old, this was my first car accident. Even though I could not have been going more than 15 mph it sounded like I had slammed into a brick wall going 100 mph. What your mind does to you even in the smallest of collisions is something else. I still remember watching in slow motion as my hood bent up and I thought it was gonna come through my windshield. After checking to make everyone was okay, I immediately called Pat's office. I mean, panicked, I did not know what else to do. Do I call the police? How do I get or give insurance information? Again, in a panic, all good sense left me. There is no class for this stuff. Yeny answered the phone and immediately heard my panic. She asked if I had done this or that. Poor thing, She got an ear full. I didn't know what this or that was or that it needed to be done. I let her know that whatever happened next, it would be because she told me to do it because I had nothing. I don't know how she calmed me down enough to hear her instructions, but she did. She bypassed all that "write stuff down" bullshit because she must have known that I wouldn't have been able to find a ink pen if I had hit an ink pen truck and merchandise was all over the hood of my car. She told me to take my phone and take pictures of the cars, the driver, his ID, his insurance. That's it. She told me that she would take care of the rest. I still have no clue of what the rest is. I don't need to. Pat told me that that is he and Yeny's job. All of the stuff that was included with my policy? I couldn't hear any of that. Was I covered for all that just happened? Of course I was. Pat Moore had previously sat down with me and made sure of that. But at the moment, none of that mattered. There was a young Latino man and his girlfriend, my God they couldn't have been more than 20, who did nothing wrong but drive in front of me who needed my help getting their rear bumper back onto their car so that they could drive safely. No tow trucks were needed and there were no injuries. Thank God. But in the moment, when I had no clue of what to do next, it was my insurance agent and his office who came through and got me through a very awful time in my life. I can't imagine what I would have done if a recording had answered the phone and directed me to press numbers to get to where I did not know I needed to go. Today, my car has been totaled and the insurance pay out is actually more than I expected. Along with loss of use, who ever heard of that before? I have more than enough to make a sizeable down payment on a pretty new vehicle with pretty low monthly payments. I even have enough to buy a car outright, but I think I want to get a newer lower mileage vehicle that I will get another 9 years out of.

I was referred to Allstar United through one of my friends several years back. Mo and his team have…read morebeen great taking care of my family and friends. Anytime anyone needs insurance, Allstar United is our first go to. Mo has been great at finding coverage when other insurance companies are not able to. His rates are more than reasonable, and he goes over all the coverage details letting us know what to keep and what is not necessary. He doesn't try to upsell us which is very important. When you find good business people like Mo and his team at Allstar United, you stick with them. Do yourself a favor and give them a call, u will not be disappointed. Thank you Mo, and the team at Allstar United, you have a loyal customer for life

Sairas was the gentleman's name that helped me. From start to finish he went above & beyond what…read moreanyone could ever expect from a insurance agent. At one point we almost hung up without getting me insured directly cause I didn't think I could afford it but not only did he figure out how to get me insured with sr22 and the rest of my mess driving info he did it with a price that nobody could match thank you.

A friend referred me to Deryk recently when I bought my home a few months ago. I was previously…read morewith an "online" carrier where I didn't get the personal service that I get from Deryk's team AND he saved me money! Who doesn't like saving money? I bundled my auto, home and even took out a life insurance policy to cover my new mortgage. I highly recommend Deryk and his team of Kate and Stephanie. A+++++

You know what crow taste like? Well, let me tell all of you in Yelp-land because this is a personal…read morefirst. Sometimes the reviews don't seem to make an impact. Boy, was I wrong - reviews do make a difference. Although I was left a-hanging during a crisis where a city water main burst - releasing water of Biblical proportions into my hovel. I was stuck (picture me shaking a fist at the sky) and screaming for help. It seems that my call for help wasn't really unanswered - it just never got to Deryk - the intended party. Because we all work with people that don't escalate things at work and then we wonder how things got to a certain state due to a 'Loss in Translation' So this totally reaffirms the Power of Yelp and reviews....and eating some crow. Deryk actually showed up in person at my house. Then he called the Calvary. As soon as he left - BLAM - I was getting phone calls from everyone (claim adjusters & remediation professionals). Mere minutes after he left!!! Showing to me that Deryk truly cares about customer service. The personal visit was unexpected-and kinda rough- because well - it was a pretty darn rippin' review by any standard. Deryk gets the 4 stars because of the situation - he could have just ignored the rant and let State Farm handle it. But he actually entered the Lion's den - he truly cares about his customers and his business. I portrayed him like my last boss - and he's no where near that...condition. And as a result of that need to correct a wrong - Deryk is making that lion eat bird now. And so I pose this question to you: How many of your insurance agents would walk into a room after getting torn like that? I was wrong - Deryk is a pretty stand up guy. Just amazing how fast the calls came rolling in after he left. Just amazing.

great customer service . edgar very good agent And very…read morefriendly Always welcoming and very polite

Edgar was the best not only did he assist me on getting insurance but he also prescribed me so…read moremedicinal energy vitamins. He explained how much to consume and also made me feel Like a champ! After couple (bumps) Gracias Champ!!!