Our mother was here about 4 years. Started in Assisted Living and then Memory Care and then…read moreSpecial Care with Hospice Assisting . Care was phenomenal! RNs, LPNs and aides are well trained and very stable ( not much turnover). Very clean facility . Food was incredible considering other facilities and menus were what seniors would desire: baked chicken, meatloaf, mashed potatoes , soups etc. Tammi, the facility director is excellent. During Mom's final days especially we were so grateful.

From the owner: At our independently owned and operated assisted living facility, we provide nothing but the best…read moretreatment for your loved ones. We like to think of our facility as a retirement community, and we offer multiple life enrichment activities and lifestyle amenities for our tenants to make them feel right at home. In addition to offering chapel services, social areas, organized exercise classes, and our in-home movie theatre, we also offer off-facility services. We provide transportation at our retirement home so that our tenants may have refreshing shopping trips, visits to restaurants, and more. Our mission is to provide the very best senior care for your loved ones, treating them as our "Mothers and Fathers, Grandmothers and Grandfathers". We are passionate about our seniors having a safe and comfortable living experience. Ready to consider options for a loved one? Give us a call today.

Worst place ever, if you love your family member dont send them here, my mom was only here not even…read morea day and the staff kept yelling at her until she ended up back in the hospital, this place stole all of my moms belongings even her cell phone and credit cards so now we are looking at a lawsuit because they refuse to return it to her, I wouldnt even send my dog here thats how bad it is.

More staff needed!! Way under staffed for the amount of patients and their needs. If you can help…read moreit at ALL COST DO NOT SEND YOUR LOVED ONE HERE

Worked here for almost 3 months was told I would receive a sign on bonus! was supposed to be 3000$…read moreover the first year! right before my first payment of 750 I was let go by the company...knowing this I'd like to point a few things out about this place! 1. hr department is a complete joke! she's angry,ignorant and vengefu! she will do anything in her power to make u quit or she will just fire u right before so they don't have to pay u! 2. i Instantly noticed the place is a complete mess...examples! kitchen freezer is so frozen over it's hard to find anything to actually eat! kitchen fridge is full of rotten unusable food that is unfit for A dog let alone your loved one! 3. Stnas are the laziest I've ever worked with and I've worked at multiple facilities in my day! found two hidning on a broom closet while All hallways were endlessly beeping for help! also once found entire stna staff outside smoking while call lights were just ringing off the hook! I told them and they said and I quote "they will be fine it's not like they really need us anyway" next day one of the beepers had passed away! Karla is a absolute con artist when it comes to working for her! she will lie cheat and steal her way to anything she wants! she will verbally berate u and make u feel less than human! administration could care less! shout out to Liz for being complete crap as well! likes to try and butter u up..but will stab u in the back to get what they want! Senetra is hr she's simply put a pig! nothing is good about working here trust that! if u want to work with state half the time because no one here can clean or take care of someone! basically if ur looking for an inheritance check from a loved one send um here u will have it in 2 weeks! Other findings! 1.bugs 2.fake food 3.mold 4.grease traps so full it overflows on the ground 5.trash stacked up outback Basically if u wanna job that will do anything they can do to screw u this is the place for u! Or if u want someone close to u to pass away because of no care then this is also the spot for u

I worked there for a whole day and couldn't muster up the courage to go back the next. I was put on…read morethe floor my first day no orientation or a an hour. They were short and threw me into the job dealing with elderly people I knew nothing about health wise. Awful to their staff and awful to work at

This place is managed by a company in Texas called Ridgeline. The current director of nursing at…read morethis facility is an LPN with no qualifications. Hires incompetent people (mostly friends) that she wouldn't use to care for her own loved ones and then doesn't understand that she is the problem. Refuses to produce care logs, incident reports, or talk to us or show us a care plan. Doesn't make employees wear name tags or titles. So absolutely no accountability. We asked for names and titles of anyone providing direct care to my mil after a serious incident at the facility and we were denied. Called and spoke to regional manager of Ridge line and he said this was non negotiable. He said he would send care logs, but we still haven't seen them. He wasn't concerned in the least about any of this. He told us he didn't think my mil was a good fit for this facility and that he'd waive the 30 day notice. This place is a joke. Not only do they not follow the laws of Ohio they do not follow their own contract. No integrity, no ethics, no morals. Also the five star review you see from Katie K., she is an employee. This place is now called The Ridge at Copley, they changed the name to try and fool people. Hopefully this place is shut down soon and they are all exposed for fraud. Do your research on Ridgeline management and don't use any of their facilities!

Building is under new management and residents are thriving. Staff is attentive and makes residents…read morefeel at home always. Great layout of the community with lots of natural light and open space. Conducive to a warm and inviting memory care environment.