Cancel

    Open app

    Search

    Greenfield Estates Photos

    You might also consider

    Recommended Reviews - Greenfield Estates

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    Ask the Community - Greenfield Estates

    You might also consider

    Heritage Crossing - Cloths thrown on wheelchair instead of being put away and wheelchair in middle of floor in room. She has fallen three times now

    Heritage Crossing

    3.0(6 reviews)
    0.9 mi

    Our relative used to be in independent living. When she went into memory care two years ago, things…read morehave gone downhill. Mind you, independent care wasn't the greatest, but it is very, very difficult to transfer a loved one with dementia to another facility. Therefore, we are still at Heritage Crossing. We have addressed issues with them several times. I had addressed an issue a week and a half ago in regards to my loved one that her room was filthy. Her bedsheets were filthy and they needed washed. The person I addressed this to was River, which is a new memory care director from what I'm told. My husband also was in contact with Rebecca, which is the director. I myself have tried to call corporate several times. You will never be able to get a hold of them. Ever. They make it so that all you can do is leave a message. UNLESS you are looking to sign a family member up at one of their communities then they will talk to you. Fortunately, I was able to get through with Amy who handles the billing and she was getting in contact with Caitlyn who is a vice president up at Corporate. I had to call Amy back today to let her know that I still hadn't heard from Caitlyn. Amy assured me that Caitlyn would call me back that she is very busy. Mind you, Caitlyn was made aware through Amy what my issues were. But Caitlyn is too busy. I gave Caitlyn plenty of time to call me back. Once you are a resident there and you are paying them $7000 a month for memory care, this is what you are subject to. Please see the pictures below. The first picture is blood and urine on my loved ones bedsheets and linens that have been there for at least two weeks. They have not been washed even after I asked. The napkin that you see on the bed is "stuck" to her bed. The picture of the floor and the toilet... that is feces on the floor and on the toilet seat, there is also dried urine. The clothes... They fold them and then they throw them wherever they can in the room, not organized at all. The room is absolutely disgusting. I have several more pictures that I will be sharing online. This is just one instance. I have several instances. I am absolutely at a loss for words and thoroughly disappointed. Not one person... not one has reached out. Instead, it is going to be my responsibility to clean up after my loved one that I paid them for. Beware before you commit to this facility. Talk with a residents family, especially back in memory care that has been there for a while. You should be able to get all aspects of the community. Not just what they tell you to get you in there.

    What a beautiful community with an experienced team of individuals. This community provides…read moreindependent living, assisted living, and memory care. From the moment you drive into the building to walking in the door, it is warm and inviting!

    Photos
    Heritage Crossing - Cloths shoved in closet

    Cloths shoved in closet

    Heritage Crossing - Water, food piled up next to bed not cleaned on weeks

    Water, food piled up next to bed not cleaned on weeks

    Heritage Crossing - Urine and feces on toilet that hasn't been cleaned in weeks

    See all

    Urine and feces on toilet that hasn't been cleaned in weeks

    Greenfield Estates - assistedliving - Updated June 2026

    Loading...
    Loading...
    Loading...